Collections Management
Identifies customers, categorises emails, summarises threads, & drafts responses.
Identify customers based on the email address and content in the body of the email.
Manage inbox with folders, labels, search, drafts, auto-complete, and read statuses.
Analyse AR inbox and categorise emails into collections & non-collections emails.
Summarise long email threads into short summaries for quick email reading.
Auto-draft tailored emails with attachments like invoice copies and account statements.
Use chatbot to draft emails, adjust tone, and translate messages.