17 March 2021

Achieving Process Excellence in SSC through E2E Solutions, AI and ERP-agnostic Technologies


This marcus evans online event created in collaboration with HighRadius will gather passionate European Finance Leaders to discuss the role of the right technology investments that could help drive higher value and a better customer experience in O2C, achieve shared service excellence and initiate the first phase of a global SSC digital transformation. Our 60-Minute online event will also showcase some of the innovative steps the organisations have already taken, and the lessons learned from their past transformation experience that has allowed them to create and develop the strong SSC systems in the aftermath of this pandemic.

Join us for this virtual event and get actionable advice and insights straight from the leading finance experts on how to leverage the technology to optimise operational agility across shared services and boost the order-to-cash cycle.

Key Takeaways:

  • How to build a global strategy to provide effective and efficient services for a variety of business units and functions
  • Eliminating process silos with end-to-end integrated receivables
  • Delivering E2E solutions that encompass multiple business processes
  • Digitalisation and automation of Finance operations: building AI into the SSC operating model
  • Building a global transparent finance system: seamless tracking and reporting technologies

Session timing: 2:00 PM GMT/ 3:00 PM CET
Date: Wednesday, March 17, 2021


Elaine Nowak
Director of Product Marketing and Management,


Rina Pattani
Account Exec,
Joe Craughan
Head Global Process & Service Owner O2C,
Novartis, Switzerland
Rahul Malhotra
Senior Director – SSC Operations & Global Process Owner,
QTC Avis
Tina Lilje
Head of Customer Experience,

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