Framework for AI-Driven Collections and Claims: Transforming the A/R Team’s Role

Framework for AI-Driven Collections and Claims: Transforming the A/R Team’s Role

About The Webinar

For years, Credit and A/R teams have been responsible for ensuring and facilitating transactions. However, this means that credit and cash management analysts need to stay glued to every transaction, long after it has taken place – something which adds minimal value to the bottom-line.

However, AI and Machine Learning are transforming A/R teams from mere transaction management to improved customer engagement and analysis for positive financial impact.

In this session, we explore how modern Credit and A/R teams are leveraging AI and data to repurpose receivables management from chasing unapplied payments, resolving disputes and balancing ledgers under hectic month-end schedules.

 

Key takeaways

  • Transform A/R from transaction management to customer engagement
  • Switch to proactive collections by predicting payment delays
  • Fast-track dispute resolution with pre-research validation

Speaker

  • Shankar Bellam, Enterprise Cloud Solution Expert, HighRadius
  • Magnus Carlsson, Manager, Payments and Treasury, AFP