How CITGO Implemented Best-In-Class Credit Management Process with SAP and Off-the-shelf Standard Enhancements

How CITGO Implemented Best-In-Class Credit Management Process with SAP and Off-the-shelf Standard Enhancements

About The Video

CITGO, an oil refineries operator and the brand behind 6000 locally owned CITGO stations across the country, streamlined their systems with SAP. However, the credit department was not satisfied with the limited functionality in the standard SAP credit module. As a result, the core credit processes were still manual, interdepartmental communication was a challenge, and enforcing policy and compliance was an issue. The resulting inefficient credit process was causing unnecessary delays, cost, lost opportunities, and high DSO. To overcome these problems and streamline their credit process, CITGO chose to enhance the standard credit management module with SAP-certified standard automation enhancements.

Speakers:

Julia Coussens, Sr. Information Analyst, CITGO Petroleum Corp.

Vikram Gollakota, Director of Solution Engineering, HighRadius Corp.