Improving Credit Collections and Dispute Management KPIs

Improving Credit Collections and Dispute Management KPIs: 3 Cash Application Best Practices

About the Video:

Watch the video as Elaine M. Novak, Director of Product Management, HighRadius explains 3 Cash Application Best-Practices to Improve Credit, Collections and Dispute Management KPIs and learn how companies including Starbucks, Reckitt Benckiser and ShurTech Brands have leveraged their cash application process to:

  • Reduce A/R operating costs by cutting down lockbox data key-in fee by 85%
  • Achieve 40% faster claims and disputes resolution and improve collections efficiency by 30%
  • Focus time and FTEs on value-add processes by achieving 95% auto cash posting and minimizing exceptions handling
  • Automate e-remittance data aggregation across emails, websites and EDI files and leverage the speed and cost advantages of electronic payments

Speakers:

Elaine M. Novak, Director of Product Management HighRadius