A Claims Management Software

Claims & POD Automation

Reduce DDO by 50%
Fast-track Dispute Resolution
Automate Download of Claims and PODs
Recover 40% of Capital Previously Lost as Bad-Debt

Solution Overview

Save 70% of Analysts Time By Automating Download and Aggregation of Back-up Documents

HighRadius Claims & POD Automation is driven by a robust data aggregation engine that identifies and captures the documentation needed for managing collections and deductions. The solution can

  • Automatically collect, index, and manage claims from paper submissions, emails, EDIs, or customer websites.
  • Automatically traverse through carrier websites to retrieve other backup documents such as PODs and BOLs.
  • Automatically match and collate all documents, making all the required information available in one place.
  • Store the captured documents on the cloud in a searchable document repository, making it easy to manage, retrieve, and integrate into collections and deductions management workflows.
  • The result is the near-complete elimination of any manual work involved and research-ready deductions available to analysts for further validation.

Key Features

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Auto-Capture Claims from Customer Portals, Emails and Third-Party Websites

Automate download and information capture for claim documents from emails, paper claims, customer websites, and popular A/P networks.

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Auto-Capture PODs, BOLs from Carrier Portals and Emails

Automate collection, information capture, and collation of PODs (Proof of Delivery) and BoLs (Bill of Lading) from carrier portals including UPS, FedEx, and others, as well as emails and paper documents.

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Automatically Link Backups to Deductions

Automatically link all the aggregated information and documents to the corresponding open deduction to have a single source of information for better decision-making.

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Easily Searchable Document Repository on Cloud

Store all backup document including claims, debit memos, PODs, and BOLs in a document repository with images of the original documents for faster deduction resolution as well as audit and compliance.

What our customers say

The Future of Deductions Cloud is here

Real-time visibility on analyst productivity and deduction metrics

Gain end-to-end process visibility with out-of-the-box reports and dashboards to track team productivity and key deduction metrics including DDO, NRR, and Average Resolution Time. Receivables Analytics offers intuitive data visualization which helps you drill-down into individual reports to identify bottlenecks or issues in the deductions process.

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Deductions Cloud: AI-Edition Predict invalid deductions and improve the bottom-line

Predict the validity of deductions using the Rivana Artificial Intelligence platform to eliminate time lost working on valid deductions. The machine learning algorithm has been trained on more than $30B of deductions from real-world A/R data.
By leveraging invalid deductions prediction, A/R teams will now be able to control inaccurate write-offs, improve net recovery rate, and also perform root cause analysis to prevent deductions at source.

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Self-service collection of missing deduction back-up documents

Leverage the radiusOneTM network to automate the collection of claims and POD documents for deductions with missing backup information.
Automatically send email correspondence for customers and carriers to upload backup documents to the radiusOneTM portal.

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Success Stories

adidas 92%

Faster claims capture

Hormel Foods 178%

Faster Deduction Resolution

Land O'Lakes $1.6 Million

Increase in closed deduction dollars

There's no time like the present

Get a Live Demo of Claims and POD Automation for Your Business

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Resources

Ebook

Streamlining Deductions Operations: A Primer to Resolving Deductions 2x Faster

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Framework

The Deductions Maturity Model

Calculate Your Operations Maturity Now
Datasheet

Datasheet : Deductions Cloud

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Webinar

Fast-Tracking Deductions: The Essential Elements to Speed-Up Deductions Processing

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Case Study

How Danone Automated Deductions Operations and Reduced DDO by 25 Days

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Webinar

How Hormel Foods Increased the Productivity of Their Deduction Analysts by 200% for Large Retail Customers

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