23 KPIs for shared services:
From Process Manager to Strategic Leader

What's Inside?

An actionable summary that deep-dives on the top 23 KPIs using which shared services teams will be able to evaluate process performance, identify actionable next steps for improvement and make a strategic impact on the organization.

Chapters:

  1. Executive Summary
  2. 23 KPIs for Shared Services
  3. Summary
  4. About HighRadius

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