FredaTM Virtual Assistant from HighRadius Wins the Golden Bridge Gold Award in the New Products and Services in Cloud Computing Category.
HighRadius’ artificial intelligence-enabled virtual assistant, Freda, which enables users with advanced information, analytics and decision-making capabilities, wins Gold at Golden Bridge Awards
Houston, Texas – September 5, 2017 – Golden Bridge announced that HighRadius’ FredaTM Virtual Assistant, the world’s first virtual assistant for credit-to-cash processes, has won Gold at the at Golden Bridge Awards in the New Products and Services – Cloud Computing/SaaS/Internet category. With this award, Golden Bridge has recognized this cutting-edge technology that employs Natural Language Processing (NLP) to provide credit and accounts receivable analysts, managers and leaders with guidance for daily tasks, including day-to-day data lookup, as well as answers to highly complex questions related to customer analytics and decision-making.
The Golden Bridge Awards are an annual industry and peer-recognition program that honors the best companies to generate industry-wide recognition of their achievements and positive contributions. Organizations and their agencies from all over the world, ranging from the world’s largest companies to small start-ups, actively participate in these award programs each year.
The company was also recognized with a Silver for HighRadiusTM Integrated Receivables, the SaaS solution that optimizes accounts receivable operations by integrating all receivable and payment modules to work as a unified business process. The award-winning FredaTM Virtual Assistant sits at the core of the Integrated Receivables platform and communicates and delivers information across integrated receivables functions or within a single process. The innovative technology behind Freda leverages NLP algorithms and understands human intent to provide answers and relevant information for business users. An analyst could simply ask Freda “What is the total credit exposure for Customer A?” and instantly receive a response that provides answers with links to relevant reports, analysis and information. To request a demo on Freda and understand how it could help your organization, click here.
The Golden Bridge Gold award selection of Freda highlights the importance of incorporating advanced technology to support the commitment for transformation in credit and accounts receivable. The advanced technology of FredaTM Virtual Assistant delivers on three major functional areas for credit-to-cash processing. The first enables instant and quick access to basic information about receivables and payment history, customer master data plus both team and individual activity and performance. As a second function, Freda also supports quick analytics on customer and receivables data. Finally, the third major function allows Freda to help analysts and managers leverage HighRadius’ Rivana™ Artificial Intelligence Engine for accurate inputs in decision-making. For example, a user could ask Freda about the probability of receiving a remittance for a payment before deciding on whether to manually handle it as an exception.
Commenting on the win, Sashi Narahari, CEO of HighRadius said, “The Golden Bridge award reinforces the desire for credit and A/R to incorporate technology to improve their day-to-day processes. With this in mind, HighRadius has always been at the forefront of innovation and technology to empower credit and receivables teams to achieve better outcomes. Freda™ Virtual Assistant for Credit-to-Cash will revolutionize credit and receivables operations by giving users access to all available information and data at their fingertips. This means more productive dunning calls, better credit decision-making, faster dispute research and resolution, and easier monitoring of team productivity and performance. The Golden Bridge Awards are a testament to the fact that the credit and accounts receivable industry is on the verge of disruption and poised for complete transformation in the very near future.”
When asked if Freda would be able to answer all questions related to credit and receivable, Sashi commented, “Freda uses artificial intelligence to continuously learn based on interactions with users. With machine learning and natural language processing, Freda is readily able to answer more than 7,000 different use-cases in credit and A/R. With continued exposure, Freda will only get better with time.”
About Golden Bridge Awards
Golden Bridge Awards are an annual industry and peer-recognition program honoring the best companies of all types and sizes in North America, Europe, Middle-East, Africa, Asia-Pacific, and Latin-America, Best Products, Innovations, Management and Teams, Women in Business and the Professions, and PR and Marketing Campaigns from all over the world. Learn more about The Golden Bridge Awards at www.goldenbridgeawards.com.
About HighRadius Corporation
HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company. The HighRadius™ Integrated Receivables platform optimizes cash flow through automation of receivables and payments processes across credit, collections, cash application, deductions, electronic billing and payment processing. Powered by the Rivana™ Artificial Intelligence Engine, HighRadius™ Integrated Receivables enables teams to leverage machine learning for accurate decision making and future outcomes. The RadiusOne™ B2B payment network allows suppliers to digitally connect with buyers, closing the loop from supplier receivable processes to buyer payable processes. HighRadius solutions have a proven track record of optimizing cash flow, reducing days sales outstanding (DSO) and bad debt, and increasing operational efficiency so that companies may achieve strong ROI in just a few months.
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