An insightful summary of how these GPOs made their Order To Cash future-ready while reducing costs, improving metrics and keeping their customers happy!
While the adoption of Global Process Owner is constantly on the rise, there is still a lot of mist around defining the core responsibilities of an Order-to-Cash (OTC) GPO.
According to the text analysis of 100+ job descriptions for OTC GPOs, here are some common expectations:
Order To Cash Executives today believe in the potential for technology. Here are the standard benefits expected from RPA and AI:
Moreover, according to another survey by KPMG, 62% of respondents from larger enterprises are already investing or are planning to invest in digital labor.
However, here comes the shocker. According to the data shared at the European Shared Services Leaders’ Summit:
Surprised? Don’t be.
GPOs today are not ready to surf through the oceans of technology while keeping their A/R ship steady.
Here are 5 skills that helped Cargill, Adidas, Huntsman, Danone and McCormick rudder their Order To Cash in the right direction.