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Global Order-To-Cash Knowledge Center

Webinars

The Credit, Collections & Sales Bermuda Triangle: How AI is Driving Topline Growth with Real-Time Visibility

Jaicky Tammam, Senior Director of Credit, Brother International Corporation
Judy Bicking, APM, Senior Trainer, IOFM
Elaine Nowak,Director of Product Marketing and Management, HighRadius Corporation
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eBooks

Three Myths About Customer-to-Cash in GBS Organizations – Hackett Report

Learn about how digitization encouraged remote working in GBS, improved overall customer experience and reduced operational costs
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23 Key Order to Cash KPIs to Track to Become a Strategic Shared Services Leader

Learn about the 23 key KPIs for tracking global O2C performance to become a strategic shared service leader.
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Blogs

Pharma O2C in the ‘Ever-evolving’ Normal – What Experts Prescribe for Shared Services

Learn how Pharma A/R evolved during the 'new-normal' and GBS leaders embraced the change to improve A/R operations
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The Future of Invoice-to-Cash Process

Genpact and HighRadius - Learn the role of autonomous receivables in the future of invoice to cash process, and the automation framework that enables it.
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A GPO’s Guide To Customer-Centric Order To Cash

Read this GPO's ultimate guide and learn how to develop a customer-centric Order-To-Cash process.
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How is AI Future-Proofing Order to Cash for Global Business Services

Learn how combining technologies like RPA & AI in the right ratio can help GBS leaders digitally transform their order to cash function.
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Radiance

Global Payments Landscape: Credit Card Surcharges, Cross Border Payment Options and Challenges

Learn about the trends which have given rise to the increase in cross border payments Understanding the payment risks faced by suppliers in the international…
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O2C Digital Transformation Guide: Benchmarking, Vendor Evaluation and Process Assessment Best Practices

Join experts from Honeywell, Ivanti, ADP & EmployBridge to learn best practices for O2C digital transformation, A/R processes benchmarking & vendor evaluation.
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How to Effectively Manage Liquidity in an Asset-Based Financing Process

Understanding the data parameters required to built a tool for predicting assets A live walk-through of the borrowing base model across the stages of order…
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Credit Strategies to Minimize Risks And Maximize Profitability: Lessons from Global Credit Leaders

Credit professional’s guide to balance risk exposure against profitability goals Your action plan to lead credit teams in 2020: Best practices from industry experts
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3 Strategic Levers Of O2C Digitization: People, Process & Technology

Anna Nowak from ADIDAS shares her experience on creating the 5-step action plan for leveraging O2C digital transformation.
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GE’s Vision For Evolution Of Analytics In Order-To-Cash

Get expert information from Sahil Vijay, senior A/R leader at GE on order to cash process automation and how analytics helps O2C departments become world-class.
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