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Framework for AI-Driven Collections and Claims : Transforming the A/R Team’s Role


About The Webinar

For years, Credit and A/R teams have been responsible for ensuring and facilitating transactions. However, this means that credit and cash management analysts need to stay glued to every transaction, long after it has taken place – something which adds minimal value to the bottom-line.

However, AI and Machine Learning are transforming A/R teams from mere transaction management to improved customer engagement and analysis for positive financial impact.

In this session, we explore how modern Credit and A/R teams are leveraging AI and data to repurpose receivables management from chasing unapplied payments, resolving disputes and balancing ledgers under hectic month-end schedules.

There’s no time like the present

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HighRadius Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO. It provides a complete set of tools to optimize and automate the credit collections management process and enable the better prioritization of credit collections activities All the information you need (invoices, dispute information, POD, claims, tracking info, etc.) on each case is automatically presented in a collections work-space and is ready for use. Apart from the wide variety of benefits that it has, it also comes with some amazing features like CADE (Collection Agency Data Exchange), collector’s dashboard which has prioritized collections worklist, automated dunning & correspondence, dispute management, centralized tracking of notes, call logs & payment commitments along with cash forecasting functionalities. The result is a more efficient collections team that contributes to enhanced cash flow and reduced DSO.