Businesses manage their collections operations using a disjoint variety of systems, including SAP native AR, excel, reporting, or 3rd party bolt-on tools. This leads to inefficiencies in performing certain basic tasks such as identifying and analyzing past due accounts, sending correspondence, and entering notes. This results in increased DSO and bad debt, which ties up working capital.
Learn how Yaskawa America transformed its collections operations by leveraging a single auto-prioritized work-list, unified customer dashboard, and correspondence automation using SAP Collections Management and HighRadius Accelerators.
HighRadius Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO. It provides a complete set of tools to optimize and automate the credit collections management process and enable the better prioritization of credit collections activities All the information you need (invoices, dispute information, POD, claims, tracking info, etc.) on each case is automatically presented in a collections work-space and is ready for use. Apart from the wide variety of benefits that it has, it also comes with some amazing features like CADE (Collection Agency Data Exchange), collector’s dashboard which has prioritized collections worklist, automated dunning & correspondence, dispute management, centralized tracking of notes, call logs & payment commitments along with cash forecasting functionalities. The result is a more efficient collections team that contributes to enhanced cash flow and reduced DSO.