Integrated Receivables Cloud Platform

Deductions Cloud | Automated Deduction Correspondence

Simplify collaboration with the customers and internal stakeholders in their prefered format to fast-track resolution and improve the net recovery rate for invalid deductions.

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  • Eliminate time spent in manually drafting correspondences

    Leverage ready-to-use correspondence templates for customers, internal stakeholders to get quick approval or backup data. These templates are auto-populated and can be easily customized based on unique business requirements.

  • Cater to your customer’s preferences by sending correspondences through emails, fax, postal mails

    Improve your customer experience by automatically sending correspondence letters through email, fax, posting it on the customer’s website/portal, or printing and mailing it to them.

  • Automatically consolidate customer email responses with email inbox

    Auto-capture customer email responses in one single place using email inbox, it becomes easier for the deductions team to view and track all inbound and outbound email conversations in a centralized repository.

How to get started

1. Customize the correspondence packages

Customize correspondences for customers and internal stakeholders along with defining the mode of correspondence such as email, fax, A/P portals.

2. Auto-generate the complete customer correspondence package collated in the appropriate order

Access based on the customizations, the complete customer correspondence package, which is automatically generated for the customer including cover sheets,
debit memo and invoice.

3. Auto-fill customer denial forms on customer websites and portals

Automatically map and fill all essential information in the deduction denial forms on customer websites and portals, such as chargeback amount, invoice numbers and customer contact details.

4. Single-click to send the correspondence

Select the customers' prefered mode of correspondence and send the correspondence through emails, fax, website/portal integrations, print and mail.

This is Why A/R Teams Love Us

HighRadius Customer: Keurig Dr Pepper
Improved Recovery : Dr. Pepper Snapple Group was able to increase their net amount repaid on invalid deductions by 28% from $5M to $6.4M.
HighRadius Customer: Ferrero
Faster resolution : Ferrero was able to reduce their open deductions by 58%

There's no time like the present

Get a Live Demo of AI-Based Deduction Management Software for Your Business

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