Autonomous Receivables for Order to Cash

AI-Based Collections Software Solutions

Optimize working capital and reduce DSO with Collections management automation powered by Artificial Intelligence.

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HighRadius AI-Based Collections Management Cloud

Industry Leaders who Automated Collections with HighRadius Collections

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Autonomous Receivables for Order to Cash

75%
Faster Receivables Recovery with AI-Based Worklist Prioritization
HighRadius
Automated Dunning via Emails and A/P Portal Integrations
HighRadius
Real-Time Visibility into Collections Metrics and Collector’s KPIs

75% Faster Receivables Recovery with AI-Based Worklist Prioritization

  • Identify your high-risk customers with AI-based customer segmentation
  • Predict when you’re gonna get paid with AI-based Collections Software to ensure faster recovery
  • Customize dunning strategies with AI-recommended actions, promise to pay analysis in Collections

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Collections Worklist Prioritization Dashboard Demo

Automated Dunning through Emails and A/P Portal Integrations

  • Scale-up dunning outreach with automated emails, fax. Consolidate customer’s email responses in Collections to eliminate switching platforms
  • Auto-push invoices to A/P portals and get real-time visibility into payment data against open invoices
  • Identify skipped invoices faster to prioritize your worklist

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Automating Dunning through HighRadius Emails and Portal Integrations Demo

Real-Time Visibility into Collections Metrics and Collector’s KPIs

  • Get real-time visibility into process health metrics (bad debt, DSO, CEI) for effective collections strategies with AR collection tracking software
  • Access cash projection reports at a customer-level to analyze working capital trends across geographies
  • Analyze collections calls, strategies with collection management system to suggest course corrections
HighRadius Collections Dashboard used to give Real-Time Visibility on KPIs

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Humans + Machines for Your Collections Team With Digital Assistant Freeda

Automatically prioritize critical customers and key collection activities each day

Freeda recommends which calls to make and what emails to send. By generating a comprehensive call dashboard, Freeda gives collectors complete visibility into customer’s payment commitments, credit limit utilization, payment history, and more

Make and receive collection calls around the globe with Freeda and Collections

Freeda lets you make collection calls to global and local customers while enabling collectors to take customer calls in Collections or have them sent to the collector’s voicemail

Automatically record calls, notes, payment commitments from a single platform

Freeda automatically records calls, captures notes, and recommends suggested actions for better customer relationships

Automated email reminders after every
collection call

Once a collection call is made, Freeda drafts and sends to the customer a call summary that includes payment reminders, promise to pay creation, and other vital actions

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Success Stories

Ferrero
40%
Increase in Collector’s Productivity
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Staples
27%
Reduction in Past-Dues with Digital Collection Management Software
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Fleetpride
150%
Increase in Collector’s Productivity with Collections Management Systems
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Key Product Features

Prioritized Worklist based on AI-Based Prediction of Payment Date

Quick Dispute Resolution through Collections

Automated Invoice Status Tracking

Automated Capture and Recording of Customer Calls, Notes, P2Ps

Collections Agency Data Exchange (CADE)

Enable Touchless Dunning for Low-Risk Customers

  • Auto-prioritize customers with AI-based payment predictions, promise to pay analysis, aging analysis, AI-powered customer segmentation
  • Customize your collection strategies with
    AI-recommendations     in accounts receivable collections software
  • Stay up-to-date with payment posting information throughout the day to eliminate erroneous collection calls

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  • Record disputes as a pre-deduction so that analysts can begin working on resolutions earlier
  • View all disputes by customer and reassign disputes to a different analyst for seamless dispute resolution
  • Accept or reject simple disputes within integrated collection management system
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  • Leverage credit and collections software to Automatically push invoices to A/P portals, extract payment statuses against open invoices every day
  • Auto-extract promise to pays from A/P portals on a real-time basis. Prioritize your worklist based on open payment commitments
Highradius
  • Leverage in-built VoIP calling with integrated dialer to make collection calls from Collection Management Software itself
  • Store all customer interaction history ncluding call logs, notes, promise to pay trends in a single location
  • Leverage AI-based prediction to analyze whether a customer will break/honor the payment commitment
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  • Recover your critical past-dues by outsourcing receivables and collections management to  
    third-party collection agencies with a single click
  • Share complete customer background with the collections agency including customer interaction history, payment behavior
  • Regularly monitor the agencies’ dunning activities through Collections

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  • Send automated correspondence via emails, fax, print and mail for 100+ low-risk customers with a single click
  • Ready-to-use dunning templates instead of drafting individual emails. Add, edit, or update templates based on your business requirements
  • Access all correspondence and your customer responses in digital collections management system to avoid the hassle of switching to email platform

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