Freeda recommends which calls to make and what emails to send. By generating a comprehensive call dashboard, Freeda gives collectors complete visibility into customer’s payment commitments, credit limit utilization, payment history, and more
Freeda lets you make collection calls to global and local customers while enabling collectors to take customer calls in Collections or have them sent to the collector’s voicemail
Freeda automatically records calls, captures notes, and recommends suggested actions for better customer relationships
Once a collection call is made, Freeda drafts and sends to the customer a call summary that includes payment reminders, promise to pay creation, and other vital actions