Integrated Receivables Cloud Platform

Automated Dunning for
Low-Risk Customers

Enable touchless dunning for your low-risk customers via email, fax, print and mail, and portals to focus critical or strategic accounts

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  • Scale dunning outreach with automated correspondence for low-risk customers

    Send automated correspondences via emails, fax, print and mail for 100+ low-risk customers with a single click.

  • Improve productivity with ready-to-use correspondence templates

    Leverage ready-to-use dunning templates to save time spent on drafting and sending individual emails manually. Add, edit, or update templates based on your business requirements.
    Auto-select correspondence packages to include the latest invoices and account statements.

  • Reduce past-due A/R up to 75% by focusing on at-risk accounts

    Solely focus on critical accounts to recover from them faster while automating dunning for your low-risk customers.

  • Consolidate all dunning interactions within Collections Cloud

    Access all dunning correspondences and your customer's responses in Collections Cloud. Avoid the hassle to alt-tab within Collections Cloud and your gmail/Outlook inbox.

How to get started

1. Set up automated correspondence for low-priority customers

Auto-identify low risk based on inputs from Credit Cloud. Select dunning templates from a repository used across industries or build your own customized templates. Auto-fill data into the correspondence such as invoice value, due-date, claim copies.

2. Initiate dunning interaction with the customers through different channels

Send correspondences to multiple customers via email, fax, print and mail and portal.

3. Auto capture customer responses in Collections Cloud

Capture all customer interactions in response to your dunning emails in one single place.

4. Automatically log and update correspondence history

Automatically record all correspondence activity and keep a track of important information such as type of dunning letter sent, correspondence date and time, and customer
contact details.

This Is Why A/R Teams Love Us

HighRadius Customer: Brightstar
Speed: Account Coverage : The Collections team at Brightstar Corporation increased their Collections accounts coverage per day by 97% through leveraging custom correspondence packages offered by HRC as compared to 8 different types of email correspondence templates which were used earlier and needed extensive IT involvement for set up and configuration.
HighRadius Customer: Shurtech
Productivity: Past-Due A/R : The Shurtech Collections team reduced past-due A/R by 50% with the help of efficient customer correspondence. They had a 33% reduction in the 1-30 days past-due aging bucket and a 75% reduction in the 31+ days past-due aging bucket.

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