Integrated Receivables Cloud Platform

Notes, Call Logs, and Payment Commitments

Capture notes and log calls, set-up self reminders and track payment commitments.

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  • Centralize all customer collaboration information for easy accessibility and to save time

    Store all customer collaboration history and customer initiated requests in a centralized data depository for each account. Ensure easy access and prevent the last minute hassle of data gathering before each correspondence action. Leverage Invoice Tracing Automation to capture payment commitments by large customers and to ensure data consistency and a single source of truth across the solution.

  • Replace spreadsheets, notepads, and post-its with a single strategic tool to engage in impactful collections action

    Get rid of disparate tools and systems such as spreadsheets, notepads, Outlook, calendar, notepads, post-its, and other custom programs with a single system to store data, add reminders, re-prioritize accounts based on previous collaboration data such as follow-up request and payment commitments, and auto-recommend correspondence actions based on pre-defined strategies.

  • Stay on top of all accounts and all actions required for each account

    Create and track payment commitments. Log customer collaboration history via call logs and notes for all correspondence actions. Use escalation workflow to ensure that no critical account falls through the cracks. Set up tasks for self-reminders to comply with customer initiated follow-up requests. Enagage in proactive collections strategies such as "Reminder for an upcoming P2P" and "Escalation for a broken P2P."

Five simple steps to process email remittances

This Is Why A/R Teams Love Us

HighRadius Customer: Brightstar
Speed: Account Coverage : The Collections team at Brightstar Corporation increased their Collections accounts coverage per day by 97% through leveraging custom correspondence packages offered by HRC as compared to 8 different types of email correspondence templates which were used earlier and needed extensive IT involvement for set up and configuration.
HighRadius Customer: Shurtech
Productivity: Past-Due A/R : The Shurtech Collections team reduced past-due A/R by 50% with the help of efficient customer correspondence. They had a 33% reduction in the 1-30 days past-due aging bucket and a 75% reduction in the 31+ days past-due aging bucket.

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