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Collections Management Software

AI prioritized worklist for the top 20% delinquent customers. Automated collections for 80% of long-tail customers.

Reduce past due by 20%. Increase collector productivity by 30%.

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AI-Based Credit Management Software
Recommended Resources
Collections Datasheet
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Collections Software Modules

AI-based E-Mail Remittance Capture

AI Prioritized Worklist

Collect Proactively. Predict customer delinquency 30 days in advance. More

AI-based E-Mail Remittance Capture

In-App Dialer

2X Collections Calls. One-click call, auto-transcription, and automated follow-up email. More

AI-based E-Mail Remittance Capture

Advanced Dunning

10X Outreach. Automate emails for long-tail customers with smart payment links. More

AI-based E-Mail Remittance Capture

Intelligent Email Inbox

3X Email Productivity. Send emails from within the app without switching to Outlook/Gmail. More

AI-based E-Mail Remittance Capture

Generative AI via FreedaGPT

AR Co-Pilot. Auto-draft emails, call summaries, and responses to chat prompts for AR domain. More

AI-based E-Mail Remittance Capture

AP Portal Automation

Automate E-Invoicing & Tracking. Out-of-the-box robotic process automation to 100+ AP portals.More

Additional Modules for Automated Collections | In-App Payments Acceptance | Dispute Management | Proof of Delivery Automation | Collection Agency Cases Integration | Activity Logging and Tracking

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PRODUCT

Key Module

  • AI Prioritized Worklists
  • In-App Dialer
  • Intelligent Email Inbox
  • Advanced Dunning

VALUE

Improve Operational KPIs

  • 2X Collection Calls
  • 3x Collection Emails
  • 10X Automated Emails
  • 4X Weekly Past Due Coverage

Deliver Business Outcomes

  • Reduce Past Due by 20%
  • Increase Collections productivity by 30%

Key Modules

  • AI Prioritized Worklists
  • In-App Dialer
  • Intelligent Email Inbox
  • Advanced Dunning

Improve Operational KPIs

  • 2X Collection Calls
  • 3x Collection Emails
  • 10X Automated Emails
  • 4X Weekly Past Due Coverage

Deliver Business Outcomes

  • Reduce Past Due by 20%
  • Increase Collections productivity by 30%

HighRadius Vs. The Competition

Collections Management Feature Comparison

HighRadius ERP Vendors(e.g. SAP, Oracle) Niche Players(e.g. FIS, Billtrust) Niche Players(e.g. Esker, Billtrust) Niche Players(e.g. Esker, Billtrust)

AI-Based Worklist Prioritization

  • Customer delinquency prediction
  • Dynamic workload distribution for collectors

In-App Dialler

  • Business call reason based on customer history
  • Automated call logging and note-taking

Advanced Dunning

  • Bulk correspondences with customizable templates
  • Smart payment links within emails

Advanced Dunning

  • Bulk correspondences with customizable templates
  • Smart payment links within emails

Disclaimer: Feature comparison is based on each vendor’s most recent and modern version available as of February 1st, 2024. Information is based on data collected from public websites and forums, analyst papers, and product datasheets as of February 1st, 2024.

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400+ Enterprise Customers

Enterprise Customers

600+ Mid-Market Customers

Enterprise Customers
See more Customer Stories
daone

20% Bad-Debt Reduction
By automating paper-based collections. Read More

daone

1000+ Work Hours Recovered
Every month with advanced dunning. Read More

daone

5.5 Days Reduction in DSO
With AI-based worklist prioritization. Read More

HighRadius Collections Cloud Overview

Collections Flow Diagram

Recommended Resources

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Collections Maturity Model

Explore our e-book based on 500+ receivables projects, finding that A/R leaders boost KPIs by assessing maturity in 5 key areas: people, processes, data, collaboration, and technology.

Download the Ebook
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7 Automation Technologies Revolutionizing Receivables Collections Today

Insights into the latest tech-enabled collections capabilities and their benefits

Download the Ebook
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Collections Maturity Model Template

B2B collections maturity model helps analyze, align & execute collections processes more effectively. Download this free tool to evaluate your maturity level!

Download the Template

FAQs: AI-Powered Collections Automation Software Solutions

What is Collections Management Software?

Collections Management Software helps you optimize your working capital & reduce your DSO while seamlessly integrating with your existing collections systems. It extracts data from your ERP, prioritizes the right customers to call, automates email correspondence & makes collections calling faster & simpler.

What are the benefits of Collection Software Solution? [Business Outcomes]?

The Collection Software Solution helps you reduce your past due by 20% and increase your collections productivity by 30%. With the help of AI, collectors can make 2X collection calls, send 10X automated emails and improve the weekly past due customer coverage by 4 times.

How does an Automated debt collection software improve DSO? [Advantages]

Automated debt collection software reduces DSO by leveraging AI for prioritizing accounts, automating email correspondences with smart payment links, and one-click calling with auto-transcription & follow-up emails. It streamlines operations & accelerates receivables recovery leading to faster payments & reduced DSO.

What are the best features that a Debt Collections Management Software should have? [Features]

The best Debt Collections Management Software is an all-in-one solution automating the entire collections process. It should prioritize the right customers, automate email correspondences and offer one-click calling within the solution with auto transcription and follow up emails.

How does your Collections Management Software compare to alternative solutions? [USPs]

Our Collections Management Software stands out with the AI Prioritized Worklist which is trained on $10.3 trillion of financial data. It can accurately predict customer payment delays 30 days in advance. The In-App Dialer helps collectors make more collection calls. FreedaGPT automates note-taking & task logging.

Does the Collections Software integrate with my ERP?

Yes, our Cloud Based Collection Management software seamlessly integrates with your ERP. It offers out-of-the-box connectivity with major ERPs like SAP, Oracle NetSuite, Microsoft Dynamics, and Sage Intacct. Additionally, it supports API integration for Quickbooks, Sage Intacct, and Microsoft Business Central.

How much time does it take to implement your payment collection software?

The implementation time for our payment collection software varies based on the complexity of your organization's requirements. However, our Speed to Value methodology guarantees swift implementation and ROI realization within 3 to 6 months, setting an industry benchmark.

Does the Collections Management Software integrate with my bank?

Yes, our Collections Management Software seamlessly integrates with major banks. It offers out-of-the-box support for leading institutions like BofA, Citi, PNC, Chase, Wells Fargo, HSBC, ING, and others. Additionally, it supports standard banking formats such as BAI, MT940, and MT942, providing real-time insights into processed statements. For low-volume scenarios, CSV and Excel file imports are supported, ensuring flexibility and convenience.

How much IT involvement is needed to maintain the cloud debt collection software?

Our cloud debt collection software requires minimal IT involvement. With seamless plug-and-play integration into ERPs using real-time APIs and Hex (SFTP) connectors, along with pre-built modules and industry-specific best practices, customers can deploy remotely with ease, reducing all IT dependencies.

How does your automated debt collection software handle data security and privacy?

We prioritize data security & privacy, adhering to stringent industry standards such as GDPR, ISO, PCI DSS, HIPAA, & SOC. We employ robust encryption protocols & role-based access controls to safeguard sensitive financial data, ensuring utmost confidentiality & compliance with regulatory requirements.

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