GPO’s Guide to Building a Customer-Centric Strategy For Order-to-Cash
About The Webinar
One of the ways in which global order-to-cash process owners could elevate themselves to a more strategic role within an organization is through prioritizing customer-satisfaction alongside cost-optimization goal, which is at the core of the shared-services model. In order to do so, these business leaders need to leverage the right combination of organization-wide process improvement strategies and Artificial Intelligence powered automation tools.
In this webinar, Marinko Marijolovic, Director of Corporate Credit Services at Shurtech Brands would discuss how customer-engagement could prove to be a major source of value-addition in a shared services environment. Join in to learn more about how you could drive improvement in your current order-to-cash cycle, right from customer onboarding till product delivery, support and beyond.