Writing the Chapter on Success: How EBSCO Is Turning Cash Application Drama into a Dollar-Saving Fairytale

About the Video
EBSCO faced trials with an overwhelming volume of labor-intensive tasks, including manual electronic remittance capture, interfacing with customers that do not provide remittance, and a large volume of deductions (25% of all payments are short pays). Hear from Carolyn Etress on how the EBSCO team is re-engineering their workflows and deploying technology to easily integrate with SAP and support faster and more cost-efficient payment processing.

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