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Digital Transformation
GBS Success Strategies
Global Process Harmonization
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Digital Transformation
GBS Success Strategies
Global Process Harmonization
Why GBS Leaders Need Modern SaaS Platforms
Caroline Basyn
Senior VP, Strategy and Transformation Europe
Rob Bradford
VP of Global Business Services
Peter Mitchell
Head of GBS, Krakow
Key Takeaways
Leverage modern plug-and-play SaaS platforms to become more agile, leading-edge, and innovative
Understand the robustness of the foundational technology: ERP platform
ERP Vs SaaS - Ensure processes drive more value by looking at SaaS platforms as complimentary solutions to the existing ERP platform
AI is a key capability to be leveraged in GBS !
Trust plays a key role in GBS space today !
Always put the customer at the center of what you are doing !