Carla Sarti is a business leader with over 20+ years of experience in the market space. She has been a reputed board member of organizations like Kettering University and Rhonda Walker Foundation and is currently the VP of GBS at Lear corporation.
Founder & CEO of HighRadius, a fintech enterprise SaaS leader that provides
Autonomous Software for Order to Cash, Treasury & Record to Report. Sashi’s leadership has
secured the trust of 200+ Global 2000 companies.
View Podcast Summary
Dead-or-Alive Question #1: In 10 years, do you think BPOs for outsourcing will
be dead or alive?
Companies that have made the initial investment in centralization and some technology to help standardize have already seen the tip of the iceberg payback.
Those companies will continue to drive innovation and value by utilizing the GBS organization.
With so much M&A activity and competition, at least in the automotive industry, companies need to ensure that they have the best cost structure.
They should be able to move nimbly based on market conditions and integrate acquisitions fast without GBS.
Fortune 500 companies are at a significant disadvantage.
Companies that haven’t gone down this path may find themselves unable to respond as fast as competition to market conditions.
They might not have the correct data to make company-wide decisions and will either decide to move to GBS, or maybe they won’t be around in 10 years.
Carla Sarti’s advice to you: Most of the workforce leaves colleges and they get recruited by companies like Accenture, PwC and you went from them to becoming a GBS leader. What is your career advice for peers both in consulting and management?