WELCOME TO SEASON 2!

In 10 years: Dead or alive

Future of Global Business Services

Question 1
Will Business Process Outsourcing be Dead or Alive?
Question 2
Will large Physical Service Centers be Dead or Alive?
Question 3
Will Robotic Process Automation (RPA) be Dead or Alive?
Question 4
Will Artificial Intelligence (AI) be Dead or Alive?
Question 5
Will India as a Primary Service Center Location be Dead or Alive?
Question 6
Will GBS as an organization be Dead or Alive?

WATCH SEASON 2 EPISODES

Carla Sarti
Carla Sarti
Vice President Global Business Services

Why your organization may be at a disadvantage without GBS?

Carla Sarti, VP of GBS at Lear Corporation, states GBS is a success maker.
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Episode 15
Oyin Oke
Oyin Oke
Head of Global Business Services

Large SSCs will become ZOMBIES in a decade: Oyin Oke of Huntsman

Oyin Oke, Head of GBS at Huntsman Corporation deep dives into the world of GBS.
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Episode 14
Mattijs Backx
Mattijs Backx
SVP & Head of Global Business Services

Why PepsiCo, Head of GBS predicts that GBS will be dead in a decade?

Mattijs Backx, Head of GBS at PepsiCo enriches the idea of connectivity and integration of GBS to 10x productivity.
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Episode 13
Jana Vondran
Jana Vondran
SVP Global Business Services

Ingram Micro’s Jana Vondran talks about GBS: Dead or Alive in a decade!

Jana Vondran, SVP at Ingram Micro illustrates the GBS model as it would look 10 years down the trendline.
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Episode 12
Tracey Schaefer
Tracey Schaefer
Vice President Global Business Services

Conagra’s VP, Tracey, idealizes the vision of GBS in the next decade.

Tracey Schaefer, VP of GBS at Conagra, talks about building the vision of a new GBS in the next decade.
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Episode 11
Manny-Korakis
Manny Korakis
SVP, CAO, Corporate Controller, and Treasurer

IQVIA’s Manny Korakis on Future of GBS in a Decade.

Manny Korakis, SVP at IQVIA talks about a comprehensive GBS model and the parameters that help to achieve it.
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Episode 10
Maciej Piwowarczyk
Liliana Becerril Ovalle
Shared Services Global VP

Group Bimbo’s Global VP, Liliana Becerril Ovalle on the relevance of GBS in a decade.

Liliana Becerril Ovalle, Global VP at Group Bimbo shares her opinions on the future of Global Business Services in the next decade.
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Episode 9
Maciej Piwowarczyk
Maciej Piwowarczyk
exGlobal VP, GBS for Discovery

GBS will be DEAD in a decade: Maciej Piwowarczyk of DIscovery

Maciej Piwowarczyk, ex-Global VP at Discovery talks about why GBS needs to DIE in order to be reborn.
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Episode 8
Jay Cheedella
Jay Cheedella
VP of GBS , Hershey’s

Hershey’s Jay Cheedella talks about the future of Global Business Services

Jay Cheedella, Vice President of GBS at Hershey’s voices her thoughts on the GBS model 10 years from now.
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Episode 7
Puneet Uppal
Puneet Uppal
Head of GBS, Diageo

Diageo’s Puneet Uppal talks about how RPA is fading away gradually.

Puneet Uppal, Head of GBS at Diageo shares his excellent thoughts on the potential of the next generation automation in today’s GBS space.
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Episode 6
gavin
Gavin Ifield
VP & Head of GBS, AECOM

AECOM’s Gavin talks about just like the iPhone, RPA does not look much different in all these years!

Gravin Ifield, VP & Head of GBS at AECOM, shares his thoughts on the untapped areas in the GBS today that can unlock tremendous value for every GBS organization.
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Episode 5
suzane
Suzanne Leopoldi-Nichols
Chief GBS Officer , WPP

WPP’s Suzanne talks about how bringing more functional depth can help you unlock greater value in your GBS!

Suzanne Leopoldi-Nichols, Chief GBS Officer at WPP shares her insights on the evolution of GBS and how companies can leverage it to unlock even better ROI.
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Episode 4
Manoj Kalra
Manoj Kalra
SVP, Head of group business services

DSM’s Manoj Kalra talks about how to continuously evolve in the GBS space.

Manoj Kalra, SVP and Head of GBS, at DSM answers the most debatable questions related to the future of GBS.
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Episode 3
Cindy Gallagher
Pavan Pamidimarri
SVP, Finance Operations & Sourcing

Levi’s Pavan Pamidimarri talks about why now is the perfect time to invest in AI for GBS.

Pavan Pamidimarri, SVP Finance Operations & Sourcing at Levi Strauss & Co. shares his insights on the most controversial questions related to the future of Shared Service Centers in India and a lot more.
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Episode 2
Cindy Gallagher
Cindy Gallagher
SVP Shared Services

Gannett’s Cindy Gallagher talks about how RPA will be dead in ten years (and more!)

Cindy is the Senior Vice President of Shared Services at Gannett and a business leader with over 20+ years of experience. She is a recognized board member of SSON and has worked in top organizations like AOL and Discovery Communications.
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Episode 1