Founder & CEO of HighRadius, a fintech enterprise SaaS leader that provides
Autonomous Software for Order to Cash, Treasury & Record to Report. Sashi’s leadership has
secured the trust of 200+ Global 2000 companies.
View Podcast Summary
Dead-or-Alive Question #1: In 10 years, do you think BPOs for outsourcing will
be dead or alive?
GBS can stay alive as long as it continues to evolve.
GBS is an evolution of Shared Services, so if the evolution factor goes missing, it is dead.
The ability of GBS to adapt to change and create value for internal customers would help keep it going.
Building your organization as a brand of capacity building that can flex based on business functions other than the usual transactional and cost-saving problems would be the differentiator from a GBS perspective.
Oyin Oke’s advice to you: Most of the workforce leaves colleges and they get recruited by companies like Accenture, PwC and you went from them to becoming a GBS leader. What is your career advice for peers both in consulting and management?