President of Mars Global Services with 30+ years of diverse experience in financial and talent leadership roles across businesses and geographies. Angela leads a team of 3000 associates who are enabling the growth of multiple segments.
CEO and Founder of HighRadius, a Fintech enterprise SaaS company which leverages AI-based Autonomous Systems to help companies automate Accounts Receivable and Treasury. Sashi’s leadership has secured the trust of 200+ Global 2000 companies.
Podcast Summary: Six Million Dollar Questions every GBS Leaders want to Know
Million Dollar Question #1: What is your view about the future of GBS, and considering various GBS processes, What would you engage your associates in and where would you bring in 3rd party experts?
The pandemic led to the quick mobilization of over 40000 employees to a remote work-from-home setup which interestingly improved quality
Scalability is not at the expense of being agile- was able to quickly undertake a paradigm shift because of standardization at scale
The future of work is how to get work done most optimally
Incorporate and optimize processes, people, and technology from across the value chain (suppliers, third parties, customers, and the GBS)