Opportunistic vs. Strategic: The Dilemma of External GBS

Join us on the GBS Masterminds podcast as we explore the future of Global Business Services with Jan Nikus, the Vice President of GBS at KONE. In a candid conversation, Jan shares his insights on whether GBS should expand its horizons, why strategic focus is paramount, and the role of GBS in a tech-enabled transformation. Discover how diversity and a commitment to business outcomes are shaping the future of GBS. Tune in to gain a fresh perspective from a Finnish leader navigating the complexities of a global GBS environment.