Senior Vice President Finance Operations and Sourcing at Levi Strauss & Company Pavan is a business leader with over 20 years of experience in working for top companies like AT Kearney and ADP.
Founder & CEO of HighRadius, a fintech enterprise SaaS leader that provides
Autonomous Software for Order to Cash, Treasury & Record to Report. Sashi’s leadership has
secured the trust of 200+ Global 2000 companies.
View The Podcast Summary
Dead-or-Alive Question #1: In 10 years, do you think BPOs for outsourcing will be dead or alive?
Some business processes are not part of the company’s core competency or competitive advantage.
This eventually requires a lot of manual effort.
And this is when BPOs come into the picture.
Companies rely on providers that drive scale and value production from those competitive activities.
The first part of the rationale will continue to be true many years ahead.
The face of industry will change because of the continuous automation and reduction of manual effort that is driving the industry now.
So that’s why the BPO industry will be alive but will look different.
Dead-or-Alive Question #2: In 10 years, will large, centralized service centers be dead or alive? Especially given the Covid effect of Work From Anywhere?
Corporate Headquarters HighRadius Corporation Westlake 4 Building (BP
Campus) 200 Westlake Park Blvd. 8th floor Houston, TX 77079
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