Dispute Resolution Accelerator

HighRadius Dispute Resolution Accelerator enhances standard SAP Dispute Management functionality through a collaborative workflow solution. The solution enables standardization and enforcement of deduction processes by providing deep cross-department collaboration via automatic dispute case routing and processing. The solution includes out-of-the-box templates for common reason codes such as shortages, pricing, returns and advertising. A complete audit trail of the lifecycle of a dispute is captured, benchmarking the performance of the users and processes.

Credit Decision Accelerator

HighRadius Credit Decision Accelerator for SAP automates Credit decision-making by bringing in Credit Bureau Reports, Customer Financials and Payment History into a configurable scoring model within SAP. Effective credit control is not just about enforcing limits on credit exposure, but it is also about defining appropriate credit limits. Credit Decision Accelerators’ collaborative workflows transform offline paper-based processes into dynamic, scalable electronic processes that are not only easy to use, but also easy to maintain. Built on top of SAP NetWeaver platform, HighRadius solution leverages and extends mySAP ERP and Credit Management functionality.

Credit Memo Approval

HighRadius Credit Memo Approval solution automates the process of creating and approving credit memos electronically in SAP. The solution has the capabilities to configure hierarchical approval levels as a function of amount, reason-codes etc and leverages SAP Workflow for routing. All the appropriate SAP transactions such as SD Credit Memo Request, A/R Credit Memo, and clearing of A/R Open Items are automatically posted in the background without requiring the end-users to manually enter the transactions.

Credit Debit Matching Engine

HighRadius Credit Debit Matching Engine is a rules based engine that systematically operates on SAP transaction data to mass match and reconcile credits and debits based on pre-configured matching criteria. Matching criteria can be defined via a simple user interface by business users without requiring IT involvement or programming. The solution enables mass matching at both the header and item level and can be used for returns matching as well.

FSCM Correspondence Automation

HighRadius FSCM Correspondence Automation solution enables outbound customer communications related document generation and delivery directly from SAP via fax, email or print. FSCM related documents such as invoices, customer letters, deduction denial letters, proof-of-delivery/bill-of-lading can be dynamically selected by end-users either one transaction at a time or en masse with few clicks.

Cash Collections Forecasting 

HighRadius’ Cash Collections Forecasting Accelerator equips cash collections managers with tools to accurately forecast using historical data. Forecasting of cash collections and potential bad debts is an essential part of cash budgeting. Pivotal to such a forecasting model is cash collection and bad debt percentages estimation and applying them to account receivables balances. Cash Collections Forecasting Accelerator not only allows Collections Managers to define appropriate metrics (such as Average Days Late) to measure Customer payment behavior, but also provides them visibility into the collections pipeline by tracking actual collections against forecasted collections. Built on top of SAP NetWeaver platform, HighRadius solution leverages and extends mySAP ERP and Collections Management functionality.