Order to Cash Blogs

Gain insights into balancing the need to maintain cash flow while preserving customer relationships for your AR collections during evolving economic times

Introduction Digital transformation was never optional. It was there in dribs and drabs, but digital transformation in the finance industry has now become a part…

This infographic brings to you the necessary skills required for A/R shared services leaders to return with resilience and thrive their shared services in 2021.

Introduction Corporate financial planning is the activity of developing both short and long-term financial goals for a business and preparing strategies to achieve them. This…

Explore how Credit and Collections professionals can achieve career growth and become an industry-leading A/R analyst

The Truth About A/R Operating Costs: Why Is It Important? In this uncertain economy, it’s vital to take proactive steps towards reducing operating costs in…

We know people who are great at conversations, and we know people who are great at client calls. But certain people can drive productive conversations…

A look at the current collection scenario and how certain strategies can help mitigate any risks

An in-depth look into how AI can help resolve deductions faster for any business

Learn About 4 A/R Collections Best Practices To Manage Cash Flow During Evolving Economic Conditions For Mid-sized Businesses

In today’s digital world, companies are investing in a wide variety of technologies for standardizing complex processes to achieve improved efficiency and productivity. Companies are…

While shared service centers have traditionally been focused on cost reduction, order-to-cash GPOs have been looking out for ways in which they could transform their…

With persisting concerns around working capital and cash flow management in the recovering economy, getting paid remains a key priority. The availability of payment options…

Is Your Accounts Receivable Process Slowing You Down? In today’s digital economy, a company’s survival hinges on its potential to manage working capital and cash…

Introduction As the CFOs strive to maintain the efficient growth of their companies despite the global pandemic, Highradius has identified four steps CFOs should implement…

Hunt For Technology In Finance Finance leaders exploring technology usually get lost among a plethora of terminologies like RPA, AI, Machine Learning, Natural Language Processing,…

The B2B Payments Landscape in Mid-Sized Businesses The survival strategy for most mid-sized businesses in the current climate is to prioritize cash flow management and…

About Whirlpool And Their Shared Service Operations Whirlpool is one of the world’s leading home appliances companies focused on innovation and winning the digital consumer…

Introduction The debate around global service delivery models for A/R doesn’t easily come to a conclusion. Business leaders focused on global expansion face uncertainty as…

The only way for A/R Analysts to stay relevant in an increasingly automated world is to learn these 5 major skills and create value while…

An in-depth look at how digital payments growing influence and trends can help reinforce cash flow for your business

The COVID crisis has shown that A/R and finance departments in the enterprise organizations can function successfully, even without the whole team (or parts of…

“Customers want to be in the driver seat. Customers want to be able to access information real-time, and be able to log in to their…

A 3-step walkthrough of all the things that you should and should not do when speaking with global customers in order to make an effective…

It is well-known that any kind of change is difficult at first. More so, when it involves a whole company and its employees. With the…

Learn how Order-to-Cash teams can help safeguard the financial health of businesses by driving better working capital and improved cash flow.

Introduction HighRadius found that 20% of an A/R leader’s critical time is lost in finding the reports to monitor team performance, while 33% of team…

Executive Summary Pandemic-related disruption and the start of a recession have intensified companies’ emphasis on liquidity management. In the early stage of the outbreak, 75%…

In the current volatile economy, Cash is the undisputed king! And maintaining a steady cash flow has become one of the top priorities of CFOs…

CFOs across the business spectrum agree – Cash is king and oxygen for any business in today’s day and age. Days Sales Outstanding, or DSO,…

Being in the midst of a technological revolution where technology gets updated at a moment’s notice, the A/R departments could either have an adverse reactive…

Gain insights into detecting, and mitigating payment frauds in the A/R space in these notoriously difficult times

Imagine it’s the last day of the month, and you are amped up to receive your salary, but that bonus you were expecting never showed…

Collections Strategies during COVID need to be radically different because the change is unprecedented. Companies like Ferrero have already implemented AI and RPA in their…

What is Six Sigma Design? Six Sigma design is a business process management methodology that helps analyze processes and provides proper visibility of the bottlenecks…

Gain insights into identifying, and mitigating payment frauds in the A/R space in these notoriously difficult times

Disputes in Accounts Receivables could be a major source of pain for businesses as it affects the company’s cash flow. Unresolved Disputes or inefficient Dispute…

Learn how Dashboards can be properly implemented with the right set of metrics to deliver the best insights for your A/R environment

Due to manual and non-streamlined Finance processes, collectors often spend too much time looking for customer information in databases, updating spreadsheets, correcting data errors and…

In today’s fast-paced world, as companies undergo business expansion, it becomes necessary for them to expand their process scope, consolidate their business functions, and bring…

Role of Credit & Collections Technology in Transforming A/R Operations All businesses are working out their best approach to maintain cash flows. Applying a careful…

About the Survey: The Global Recovery Monitor is an ongoing biweekly survey, conducted by HighRadius in partnership with Strategic Treasurer. The intention behind the survey…

In today’s fast-paced B2B world, companies around the globe are opting for faster project implementation. The three pillars required to fast-track project implementation are People,…

Learn about the key strategies to safeguard business and accounts receivables in the healthcare industry with the rapidly changing economy

An insight into the eventful development of AI characterized by its application in today's market between fact and fiction

Learn what industry leaders have to say about their experiences with ‘real’ transformation “If anybody tries to sell you Digital Transformation, run! Because Digital Transformation…

About the Survey: The Global Crisis Monitor is an ongoing survey, conducted by HighRadius in partnership with Strategic Treasurer. The intention behind the survey is…

Finance and A/R learnings on the role of technology on business health through a crisis COVID +3 and ‘normal’ isn’t happening anytime soon. A survey…

Most humans crave the zeroes when it comes to figures and calories. Wouldn’t it be amazing if somehow you could achieve zero bad debts as…

In B2B, Order to Cash is a complex process that involves multiple departments and disparate systems. The Order to Cash management workflow has a significant…

The shift of payment methods from traditional paper-based to digital in B2B has made lives easier and payments quicker. But when it comes to payment…

Discover customer-centric strategies to successfully ride this new wave of digital disruption

In a world full of various e-payment methods, B2B companies still have to deal with a large number of check payments. Paper checks tend to…

Does your company experience difficulty in maintaining consistency across the board when collaborating with multiple BUs? While looking into roadblocks affecting better process visibility, Danone…

An insight on eventful Mergers & Acquisitions all around the world and how any company can mediate complexities and leverage the most out of it

About the Survey: The Global Crisis Monitor is an ongoing survey, conducted by HighRadius in partnership with Strategic Treasurer. The intention behind the survey is…

About the Survey: The Global Crisis Monitor is an ongoing survey, conducted by HighRadius in partnership with Strategic Treasurer. The intention behind the survey is…

Unlock the collaborative power of your organization's Tech and Finance teams by gaining 6 insights in times of digital transformation

Businesses are familiar with organizational silos hindering collaboration, but today, this presents itself with fresh urgency. In this fast-paced global market, efficiency and agility are…

“The leap in digital payments in just three years is truly significant” Says Rob Unger, Senior Director Strategic Initiatives & Product Management, NACHA, when talking…

B2B and B2C aren’t that different at the end of the day! Both are driven by human-based decisions that either make or break a deal.…

Understand the process and parameters of a customer collaboration maturity model and why self-service portals are becoming popular among customers

In today’s fast-moving world, with an increase in global competition, businesses need to embrace change. Over the years, change has become an important part of…

About the Survey: The Global Crisis Monitor is an ongoing survey, conducted by HighRadius in partnership with Strategic Treasurer. The intention behind the survey is…

In today’s digital world, striving for the “perfect invoice” could lead a company towards success. Just as the digital economy continues to grow globally, many…

RFP is essential in enhancing Order to Cash management for top tier businesses. Explore how companies can leverage most out of a well built RFP

Managing finances for a company in this day and age is not a task for the faint of heart. Proper data visualization and the ability…

Cash is King and organizations need it to boost their working capital and ensure smooth operations. It is this very reason that most businesses put…

Gain 6 insights to meet demands requiring an expansion of capabilities to support strategic organizational initiatives

About the Survey: The Global Crisis Monitor is an ongoing survey, conducted by HighRadius in partnership with Strategic Treasurer. The intention behind the survey is…

Gain insights to become an industry-leading credit and collections analyst in times of disruption to enable your organization to emerge stronger

About the Survey: The ‘Global Crisis Monitor’ is an ongoing survey, conducted by HighRadius in partnership with Strategic Treasurer. The intention behind the survey is…

We live in a customer-driven on-demand culture, we’ve gotten used to getting things done on demand. Packages get delivered to us in less than 12…

About the Survey: The ‘Global Crisis Monitor’ is an ongoing survey, conducted by HighRadius in partnership with Strategic Treasurer. The intention behind the survey is…

From the past few years, we have seen the emergence of a new business strategy in global companies and organizations, which is appointing a single-point…

Explore how you could capitalise Credit Cards to your benefit and pay remotely without leaving the comfort of your homes

About the Survey: The ‘Global Crisis Monitor’ is an ongoing survey, conducted by HighRadius in partnership with Strategic Treasurer. The intention behind the survey is…

Learn how Ebsco leveraged AI and automation to improve their company’s Customer Experience in A/R The fate of a company is largely dependent on customer…

About the Survey: The weekly survey by Strategic Treasurer named ‘Global Crisis Monitor’ is done in association with HighRadius Corporation. With the ongoing COVID-19 pandemic,…

Balancing the scales: Compliance & Strategic leadership In any organization, CFOs are the megastar as they deal with financial decisions that impact the company. But…

Today, the A/R professionals not only have to deal with multiple payment methods, but they also have to sort through remittance advice that comes separately.…

Explore vital steps and mannerisms that managers and leaders across the globe implement to resolve and tackle crisis to ensure business continuity and prosperity.

Learn best practices to not only deal with Post Audit Deductions but also prevent them from occurring.

Introduction to the Survey: Highradius along with Strategic Treasurer initiated weekly surveys called the Global Crisis Monitor with an aim to understand the Impact COVID-19…

Learn how recent technologies benefit A/R in the deductions process In the B2B world, the fact that businesses lose a huge sum of money in…

About Blackhawk Blackhawk Network, with its headquarters in California and 1000+ employees, operates in the prepaid gift card and payment industries. Technology management and distribution…

AI Is Here To Help In Every Cash Application Scenario With the rising needs and challenges, it is important to move towards digitization and understand…

Introduction It’s no secret that this industry is very male-dominated. Women have a hard time breaking in because there have never been that many, to…

Learn how the Collection processes are transitioning across various industries all around the world with the help of automated solutions.

Introduction In the B2B world, businesses lose a lot of money in the form of deductions. When clients don’t pay on time or make short…

Want to Fit-In or Stand Out in the O2C Cycle? Why Not Do Both Using E-Invoicing? With more technology and less time, everyone is adapting…

Learn how digitization and electronic forms of payment have revolutionised the B2B payments industry.

The world of B2B payments & the foray of Credit Cards in it The introduction of credit cards has been a topic of debate for…

Learn more about the Collections landscape and new innovations in the field of collections. Get to know the varied skills required for aspiring collectors.

Learn how to roll-out the adoption process for electronic invoicing and billing to save time, reduce costs, and drive customer satisfaction.

Learn 6 best strategies for effective credit insurance and how it leveraged Mosaic.

Top secrets @ American Greetings American Greetings is a creator and manufacturer of innovative social expression products such as paper cards and digital greetings. Companies…

What to think and what not to Boleto. Heard of the term? Maybe. But you might be wondering why this blog starts with a word.…

Learn how credit management techniques have changed over the years and the factors to keep in mind while designing an effective credit management strategy for…

Learn how the Sales and Credit team play a necessary role to maintain an efficient partnership using automation.

Leaders aren’t born, they’re made, this is the basis of the modern leadership movement. The art of leadership, like all cultivated skills, is learned and…

Collections in the B2B Industry The Collections system is a function of Accounts Receivable. It is the recovery of cash from a business or individual…

Learn about 7 collection strategies that work across industries to maintain an efficient and coherent collections system.

This infographic will help you understand the challenges faced by Blackhawk due to complex cash application scenarios and how it was handled using automation.

This infographic helps you understand the way EBSCO handled their customers and adapted technology by incorporating best practices using artificial intelligence.

THERE ARE GOOD OMENS, THERE ARE BAD OMENS, AND THEN THERE ARE POST-AUDIT CLAIMS Post-audit deductions have always been a hot topic and among the…

There is this one truth about B2B businesses, it largely depends on TRADE CREDIT. So, what exactly is Trade Credit? In B2B, it is something…

Learn how to have a healthy Cash Application Process in Latin America through Syngenta's example and how automation bridges the gap between buyers and suppliers.

Deductions- A Dilemma To Manage THERE IS STRESS MANAGEMENT AND THEN, THERE IS DEDUCTIONS MANAGEMENT Imagine if there could be something heavier than tension? Well,…

Credit cards in the B2B payments sector While much has changed in the world of consumer payments, the business-to-business (B2B) payment landscape has evolved at…

Learn what ineffective deduction management does to your business and how 6 simple deductions best practices could help you scale through the challenges.

This infographic will help you learn the deduction trends at BlackHawk Networks and how things were changed once Automation came into the picture.

Learn how Blackhawk gifted themselves the power of automation, and how this helped them scale up their deduction management process.

The credit team and sales team of a company can frequently end up working in seclusion with one another. Truth be told, with one attempting…

Evolution of Credit Management Credit management has undergone a significant transformation in recent years as a result of changing economies and traditional business practices. Initially,…

The whole Order-to-Cash process is critical for businesses. Centralizing O2C processes would overcome issues in data & collections management & boost efficiency by getting organizations'…

The Need For Credit Insurance In today’s business landscape, credit insurance helps to protect your business against the unexpected commercial and political risks that exist…

About Mercury Systems, Inc. is a multi-million dollar company assisting the aerospace and defense industries. Headquartered in Andover, Massachusetts, their procedural subsystems are used in Intelligence, Surveillance,…

About Zurich Zurich Insurance Group Ltd. is a Swiss insurance company, commonly known as Zurich, headquartered in Zürich, Switzerland. The company is Switzerland’s largest insurer.…

With a shared service model, Danone faced many issues in processing receivables. The challenge was redundancies and ensuring accurate data across the business units.

Introduction Anyone aware of the order-to-cash cycle understands the hassle involved during the collections process, especially while dealing with correspondences. Nowadays customers prefer self-servicing portals…

Centuries ago there existed a warrior- Hercules. And today, in the epoch of modern-day there still exists a warrior- The Collector. Let’s walk through the…

INTRODUCTION Over the decades, Cash Application has been a nightmare for almost every analyst. The Cash Application analysts have to work really hard to collect…

Learn how DB Schenkar shifted from manual cash posting method to automated Cash Application Process which enabled it to expand much more flexibly.

Learn how Bayer handled outsourcing and achieved its goals for global expansion. This blog throws light on the problems you face in your Cash Application…

Ivanti experienced a series of roadblocks in their Collections process due to excessive manual intervention. Learn how AI simplified their cumbersome A/R processes with better…

Days Deductions Outstanding or Deductions Days Outstanding is a popular metric which is used to analyse how efficiently an organisation is resolving its Deductions.

Bad Debt to Sales indicates the percentage of receivables which cannot be recovered from the customers, and have to be written off at last. It…

Learn about the features of self-serving e-invoicing and payment portals that will automate the entire billing and payments process across your business.

Collections Effectiveness Index is a popular metric that is used to analyze the efficiency of the Credit and Collections team of an organization.

2019 could be the year of transformation in the finance space. With more and more companies becoming a part of the digital revolution in the…

Credit teams have multiple ways of dealing with import duties and trade tariffs. This blog discusses the recent tariffs imposed by the US and their…

Are you aware of how Artificial Intelligence is allowing Order To Cash Professionals to stay on top of their work from the comfort of their…

Even though the popular perception is that artificial intelligence (AI) is only going to be a job killer, reports say that 2020 onwards, AI will…

If tomorrow's recession suddenly strikes the market, is your credit team ready to fight it back? If not, learn why it should, and how you…

Excel Spreadsheets have been in place for a very long time when it comes to credit management but are they really the most efficient tools…

"Domino's layer of customer satisfaction is unbeatable. Why not include the same customer satisfaction, visibility in your credit management? Learn how to do it with…

Credit analysts are forced to focus on clerical tasks which could instead be performed by automation and artificial intelligence, reducing DSO and increasing profits.

The CFO is focused on protecting the bottom-line. Is your A/R team proactively plugging holes in the bucket? These 5 costs-areas could be pulling you…

In this interview, Rob Unger shares the definitive take on RPA, AI and the real deal (sans all the buzz) about how they could impact…

Tim Walker from Brightstar explains how technology and A/R best-practices improve customer experience, fast-track A/R and lower costs.

Last year, a rather hilarious (/creepy) story about Facebook went viral across the Internet. The rumor was that company data scientists had frantically shut.

In my last dispatch, we touched on the parallels between how the Music industry and Financial Services industries responded to their respective run-ins with

Made in America In his autobiography, Sam Walton: Made in America, Walmart's fabled founder writes: There is only one boss. The customer. And he can…

Introduction In Greek mythology, Titanomachy – otherwise known as the Battle of the Titans – was a series of wars waged between the Titans and the Olympians…

Enable customer engagement and support tools to enable self-service for customers

With research on more than 500 AR projects, The Collections Operations Maturity Model has been devised to help finance decision makers perform an in-depth evaluation…

Let’s look at what’s next in the AR world, Integrated Receivables – smart suite of receivable automation tools

Still grilling your collectors for better results? Here are 4 tested and proven tactics to improve your collectors' productivity.

What do you need to think about while planning for better credit management in the next quarter?

How to automate your cash application? What could be the possible limitations of your automation? How to measure if automating your cash application is actually…

One size does not fit all: Even though Deductions can be messy to organize, HighRadius Deduction Cloud provides a completely automated solution for Deductions.

Have you ever given a thought to how an automated credit management system can increase productivity and efficiency of your company as a whole? A…

Learn why going paperless in your order to cash processes will not only reduce expenses but also serve as a strong foundation to further automate…

Bust these 7 cash application myths to ensure better performance at each quarter end and reconcile payments faster

A/R reporting done right can have a meaningful impact on accounts receivable performance. Here is a guide on how to come out of the vicious…

RDC 2.0, next-generation Remote Deposit Capture technology, cuts the expenses of bank lockbox fees and processing while achieving end-to-end deposit and reconciliation for check payments.

Learn how technology is enabling treasury leaders to move away from daily transactions and serve as strategic counsel for their CFOs

The A/R Rubik's Cube - Solve it with Integrated Receivables.

Discover 7 hidden wastes in your accounts receivable processes which prevent you from optimizing your order-to-cash cycle (OTC) and how to get rid of them,…

Imagine getting all the remittance information ready in hand as soon as the payment arrives without having to go through the pain of remittance aggregation…

Learn how to link email remittances to its payments and extract remittance information from the cash application analysts to apply cash quickly and accurately.

Don't use automation blindly. Measuring and continuously improving your automation processes is often neglected but it is essential if you want to reap the real…

Finding the right balance between emailing and calling to get the most optimum results for your collections management.

Find out how accurately the system applies invoices or payments that are never touched by your team.

According to a survey by The Hackett Group, a global strategic advisory firm, 4 out of 5 of the world’s largest companies cannot forecast their…

Much like the technology deployment follows a project plan, the associated change management efforts must also follow a similar approach. Here are the key components…

In order to achieve optimum performance against the growing challenges and payment methods of Accounts Payable, here are 4 things Credit and Accounts Receivable leader…

Transforming your collections management by automation. Here are the key goals you need to plan ahead for best results.

Learn more about the five common bottlenecks that provide relatively small returns for the amount of time consumed and how to address them

How much more effective could the change and your company be if all the unique flavors of your stakeholders were combined into an awesome solution…

These seven steps must be incorporated into any automated remittance algorithm to ensure remittance details captured from both the lockbox and other electronic payment channels…

Do you believe paperless deductions to be the ultimate solution? It is NOT! Analyze the typical challenges and how to overcome them.

Here is quick guide to leverage your credit solution to drive maximum automated decisions

Too many forms of payment (check, ACH, wire transfer) across multiple lockboxes or banks coupled with inconsistent remittance details in different formats (paper, EDI, email…

Have you struggled with automating your collection processes? Avoid these 4 typical pitfalls to collect faster

Organizations rarely have an extensive level of change management expertise internally to design elaborate programs for execution. Here is a simple formula to get you…

While you might accept that facing problems in collections management is an everyday affair and you need to just deal with it, what if you…

With the goal of reducing SG&A expenses, there is an ongoing pressure to develop strategies that focus on reducing costs in the 'order to cash'…

SAP implementations are more complex than they seem to be. Join Sam as he shares his first experience of SAP implementation and how they are…

Which approach do you prefer when it comes to your credit and collection activities- Qualitative or Quantitative? Without the proper tools to manage a whole…

The biggest roadblock to order to cash efficiency is the extensive use of manual tasks, in this day and age of technology and automation. Don't…

The best way to improve productivity and reduce costs is by establishing an environment of continuous improvement within your organization. It also helps facilitate initiatives…

Collection Cloud efficiency is facilitated by the integration of tickler file and computerized notepad with the A/R database.

Shortening your collection cycles is a bit of a misnomer. What you really want to do is to keep customers from becoming very past due…

Remember the book "Who Moved My Cheese" written by Spencer Johnson, M.D. that was wildly popular in the late 1990s and early 2000s. Maybe the…

Tracking Trade Promotion deduction for Consumer Products Industry is simplified by HighRadius Deduction Cloud

The first step for A/R transformation: Find what you need based on detailed analysis of your existing process and where you stand against your competitors

Armed with better visibility, final control on decision-making and huge costs savings initially lost on manual work, find how you can win the argument against…

Follow these 8 steps to shorten your order-to-delivery cycle, increase cost-efficiency of the process and customer satisfaction without increasing any risk involved.

In IT space, adding functionality to the solution equals hours of time lost in coding. But, not with SAP here are the top 5 things…

A few weeks have passed since the New Year began and most individuals' New Year's resolutions have long since been broken.

Clearing the air around Agile Methodologies and Enterprise Architecture. Also find out if they really co-exist.

Still struggling with credit risk management? Leverage this checklist to enhance your portfolio management.

Experience change management with Tammie Calys, President at Transformation Management Consulting, LLC

Integrate these employee engagement strategies to enhance change management efforts and ensure that employees are truly producing results

Understand 'analysis paralysis' in change management, the three stages involved and how to get rid of it to handle changes effectively

Follow these quick steps to make change management easy to adapt and a delightful experience

70% of all company change initiatives fail due to the sole focus on the technical solutions while disregarding the importance of the people side of…

De-clutter the jargons associated with cloud computing. Understand the key benefits such as total cost, deployment time and security