Order to Cash Blogs

In early 2022, we surveyed* 154 mid-market finance leaders in the US to understand their priorities, concerns, focus areas, and technology investment plans. In this…

An ACH credit is the payment when someone instructs the ACH payment network to ‘push’ money from their account to someone else’s account. Learn more!

If a company disagrees with any information present in their credit report, they can write a credit dispute letter to the credit agencies.

Is your financial reporting up to par? This article discusses the reporting challenges faced by CFOs and the right strategy to overcome them.

Learn the benefits of an integrated platform and how it drives positive change within O2C. Find out how Credit risk prediction affects working capital management.

Collecting accounts receivables well is crucial for steady cash flows and strong customer relationships. Use AR software to collect payments faster.

Learn a simple strategy for improving your collector productivity by up to 75% in Sage Intacct

In this Blog, Learn about the common invoicing and payment reconciliation scenarios in Microsoft Business Central 365 and how to tackle them.

Here are 3 top reasons why you might be falling short when relying solely on your ERP to manage the Order-to-Cash process.

B2B buyers must recognize and choose value over price while procuring an AR automation solution to yield better profits and to scale their business.

CFOs today focus on many areas, not limited to finance. The changing role of the CFOs require them to don multiple hats and juggle different…

An ACH debit transaction pulls money from one account and moves it to another. Learn more about how it works and its type.

Accounts Receivable Days (AR days) is the average time a customer takes to pay back a business for products or services purchased.

Businesses are scaling for growth and finance leaders play a crucial role in supporting it via accounts receivable automation and other tools.

A business credit score is a direct representation of a company’s creditworthiness. Like personal credit ratings, a company’s credit score plays a crucial role in…

The Average Payment Period is the average time period taken by a company to pay off their dues against the purchases made on a credit…

Receivables play a vital role in the growth of a business. Familiarizing yourself with types of receivables will help in better management of receivables.

In this step-by-step guide get to know the exact steps you need to take to determine customer creditworthiness accurately. Learn more.

This blog is a comprehensive guide to help mid-sized businesses improve their credit application and approval process. Try out some ready-made credit application templates.

Bad debt is an irrecoverable sum of money written off as a loss and covered under expenses. It occurs when a client cannot payback for…

Learn how to perform credit risk analysis in accounts receivable, its best practices, and how it can help improve cash flow.

Invoice email is an email sent to the clients with the actual invoice and other necessary information such as payment links and due date.

Average Collection Period is also referred to as DSO and helps a business track if they will have enough cash to meet short-term financial requirements.…

Accounts Receivable is essential for a business, but having it in excess can be disastrous. So, let’s see whether Accounts receivable is an asset or…

Here's all you need to know about automated accounting. It covers everything from what accounting automation is and how to adapt it.

Excel is an integral part of Finance’s core processes however dependency on excel is depleting ROI from Finance’s Digital Transformation journey. Learn more.

It’s the perfect time to drive change and reap the benefits that digital transformation can bring to the pharma industry. See how AI is being…

Short pays cannot be eliminated, but this blog covers a few best practices that you can follow for a smooth and hassle-free deduction process.

The many use cases of Internet of Things (IoT) in finance such as for payments and fraud detection help streamline operations and improve efficiency.

This blog explains how the conversation's tone, timing, and framing can help you nail collection calls and provide you with numerous success guaranteed (almost) scripts.

Importance of AI and NLP in Order to Cash to enable working capital impact

A/R leaders need to shift from a monolithic ERP platform towards an environment that combines existing ERP investments with advanced technologies.

Important tips for credit teams to improve working capital and enable digital transformation to streamline the Order to Cash processes

Read this blog to understand how financial close software can simplify the month end close process by avoiding various financial close bottlenecks.

The Perfect A/R Executive Dashboard that enables Leaders drive significant working capital impact.

PCI DSS compliance is the guidelines set up by council PCI SSC. It helps prevent payment card fraud and ensures that consumers’ personal information remains…

Expert insights from HighRadius, EY, and Atradius underline the impact of CFO's data-driven insights on accounts receivables and across the organization.

Inefficient deductions management process can impact customer satisfaction. Identification & resolution of valid deduction should be attended to at the earliest.

An infographic highlighting steps for CFOs office to ensure accounts receivable success using automation.

Here’s what mid-market CFOs can do to ensure an unbiased Accounts receivable collections process through automation-led customer segmentation.

Analysis of the causes of great resignation, and why should mid-market CFOs take notice of this sudden employee exodus and steps to solve it.

Digital payment transformation is crucial for CFOs to enhance process efficiency, improve cash flow and deliver a friction-free customer experience.

A doubtful account is an account that owes you payment, but you are not sure your business is going to get paid. Learn more about…

Learn how your business can leverage six payment formats to accelerate cash flow as a new digital payment landscape dawns.

Hear from BT on their six important tips in order-to-cash including addressing disjointed processes within shared services

Migrate your business from Microsoft Dynamics GP to the cloud with Business Central and look out for the amazing benefits it has to offer.

Step 1 for forecasting AR using DSO is to perform sales forecast, step 2 is calculating days sales outstanding, & the last step is forecasting…

DSO and AR turnover ratios are effective on their own, but analyzing them together provides a more comprehensive view of your financial inflows. Learn more…

Pre-dunning is the process of sending proactive reminders to customers before the due date. Learn why it is beneficial for your collection process.

Discover what GDPR means for customers and how accounting software handles data under GDPR.

Dunning emails are transactional emails sent to the customers to remind them about their due payments. Learn how to write it effectively.

Learn the essential steps that will guide you to create an effective credit policy that works for your business.

Here’s how automating credit risk management can improve efficiency and decision-making for the office of the CFO.

Does a best-of-breed or an integrated solution work best for your receivables management? Learn from our experts, case studies, and research.

Learn how the constraints of RPA affect the mid-sized businesses and how RadiusOne is solving them with AI and ML capabilities.

Discover the changing role of the Credit Risk function and the importance of striking the right balance between AI technology and human interaction

Here’re five AR best practices that help finance executives save time and improve collections using NetSuite ERP and AR automation solutions.

Autonomous finance is the ability to run day-to-day finance functions with minimal human intervention. Learn about benefits and how to prepare your team for it.

Learn why CFOs must get on the AI bandwagon and overcome their reservations about AI adoption.

Learn how to solve real-life problems of bank reconciliations and challenges faced with practical examples.

The goals for the finance team for long-term growth include embracing tech, supporting innovation, and team restructuring.

Learn How Automating Collections Reduces Operational Expenses and Helps in Rapid Business Growth.

Innovate to Achieve Shared Service Success – Executive Roundtable Brought to you by SSON and HighRadius COVID-19 has presented organizations with unprecedented challenges. Today, as…

Learn more about what a remittance advice is, different types and what it contains.

This blog walks you through the evolution of accounts receivable reporting and how advanced analytics evolved in order to cash.

This blog highlights the credit risk mitigation strategies used by five leading credit groups to stay abreast of changing risk classes.

To meet the CFO’s objective of safeguarding cash-flow, A/R leaders must assess the operational gaps in their collections process. This eBook provides a Collections Maturity…

Customer payment portals help to fast-track receivables collection. Learn about the factors to keep in mind when choosing a customer payment portal

Automated reporting in receivables and AR analytics is imperative for finance leaders. Explore ways of optimizing AR to boost cash flow.

Bank reconciliation is an important process in which organizations match their bank statements with the transactions. Learn about its importance and benefits.

Maintaining a balance between AR and AP is key for healthy cash flow. Learn more on accounts receivable vs accounts payable to know their differences.

Understand the core elements of credit risk management and the effective measures to combat the risks posed by the traditional methods

Learn how to develop a well-defined ESG strategy to enhance business operations and meet customer and investor expectations.

5 steps to plan an effective 2022 digital transformation strategy for CFO office with examples from accounts receivable automation.

Accounts receivable (AR) is the basis for ensuring healthy cash flow and a good customer experience. But manual AR takes up a lot of resources.…

Accounts receivable automation software offers many benefits. Learn how to choose the right AR automation software for your business.

AR automation is the process of eliminating manual and repetitive efforts. See how it is beneficial for your collection process.

Inaccurate data is one of the most important reasons many mid-market businesses face turmoil; learn how it can be improved.

Are organisations achieving business value through RPA and AI? See how to tackle manual processes across cash, credit, collections and disputes.

Eliminating paper checks not only speeds up the payment processing time but also reduces the cost of processing. Learn how.

This blog walks you through the importance of accounts receivable management and the best practices to adopt to ensure faster conversion and bad debt.

What are the benefits of automating your AR? Should you automate? How to get started with AR automation? Here is the blog answering all your…

Traditional invoicing comes with several drawbacks. Learn how e-invoicing helps overcome the drawbacks of traditional invoicing processes.

PYMNTS research shows that companies that automate their AR processes are able to adapt to market fluctuations. SMBs are more likely to face constant hardships…

Uncover and follow healthy practices while shifting to Dynamics 365 BC from Microsoft GP.

The reading list consists of the best corporate finance books recommended by CFOs to the future finance leaders.

Customer success stories are building blocks of a business. Read what clients have to say about HighRadius’ accounts receivable automation solutions.

Introduction Today, the CFO and his team are continuously trying to optimize their AR collection processes to accelerate payments and solidify cash flow. They are…

Accounting is more than simply maintaining a record of debit and credit. It is a vital part of the overall business and, by extension, all…

It is crucial to keep up with the current business landscape to get the best out of the times. Migrating to the cloud is one…

RPA technology is easy-to-implement, affordable, and helps improve productivity with quick wins. Let's look at some RPA use cases in finance.

We, at HighRadius, spoke with financial experts in the mid-market segment to compile some key AR metrics for CFO that impact the bottom line.

Outdated ERP systems pose a number of problems including diminished efficiency, challenges with integrations, and increased security threats.

Data is abundant in this digital world. Then, why are companies still unable to use it in the right way for strategic purposes? According to…

The entire order-to-cash (O2C) process is more complicated than it looks. Many presume that the complexity is limited to placing the orders and delivering them.…

Cash flow is vital for a business’ survival. Cash flow mistakes such as missing overdue invoices lead to cash crunch, affecting daily operations.

Introduction Are you a finance executive at a mid-sized business? Have you lived through some terrifying accounts receivables challenges? Many of your peers definitely have!…

Finance 4.0 is all about using digital technologies such as, artificial intelligence (AI), internet of things (IoT), and blockchain to transform finance functions

If you are a small or medium-sized business, you are likely to face a constant struggle to manage multiple tasks with limited resources. This is…

brought to you by HighRadius and Deloitte Consulting HighRadius and Deloitte recently hosted an industry-leading webinar to discuss why end-to-end optimization within your order to…

Are you wondering which payment method—Wire transfer vs. ACH vs. EFT—works better when collecting B2B payments? Learn their pros and cons here.

A modern-day Chief Financial Officer (CFO) holds a vital position in a company. Know the Dos and Don'ts for a Modern CFO.

The Secret Recipe for AR automation: How mid-market businesses are getting smarter.

Finance leaders are once again under pressure. The ability to respond to customer demands by offering fast, personalized and always-on services, are just some of…

The key departments within the office of the CFO: Procure-to-pay,Order-to-cash,treasury, FP&A, Tax and compliance, Record-to-report.Know their roles and functions

Managing B2B payments is a common pain point for many mid-sized businesses. It also costs them much more than they are ready to admit. Checks…

Insights from the Gartner survey, conducted across 300+ CFOs, provide 5 ways CFOs can achieve digital finance in 2022.

As businesses scale, the traditional CFOs will need to evolve into modern CFOs. These five reasons will help kickstart the transformation journey.

AI in finance is transforming the finance industry.Discover the right use of AI for your business to get higher ROI with case study.

Learn how to handle delinquent accounts to avoid bad debts and ensure smooth cash flow. Introduce account prioritization for better management.

Digital transformation of the finance function for the office of CFO to streamline cash flow and exceed customer expectations

Collecting payment receivables is a challenging job, especially when you have to deal with unresponsive or rude customers. Businesses today consider dunning as a crucial…

Accounts receivable mistakes dent collection efforts and cashflow. Use AR software to eliminate error-prone manual processes and improve AR efficiency.

A billing schedule refers to billing a sale over a range of time or a contract term. Learn how to create billing schedules in NetSuite…

Financial processes are an integral part of an organization.  They touch every aspect and generate huge amounts of data, with the potential to identify performance…

According to Gartner, accelerated by the Covid crisis, the worldwide end-user spending on public cloud services is forecast to grow 18.4% in 2021 to total…

“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable…

The challenges of accounts receivable in the present day Burning questions by financial analysts amid uncertainties How AR automation can help companies scale up

2020 was an extremely difficult year for the consumer goods industry. In the early months of the pandemic, major CPG companies saw a steep rise…

Manual O2C processes holding you back? Use AI to automate collections and disputes, achieving scalability. Discover how companies are succeeding today.

5 AR hacks that make the life of a finance executive easier. Learn about AR best practices which include automating dunning,offering multiple payment forms &…

Learn how to improve the collections process using automation techniques in the NetSuite collections module and RadiusOne.

Introduction Does your organization use NetSuite ERP to manage business processes efficiently, streamline operations, and share information across functions? If yes, you might already know…

Cash reconciliation is the business process that verifies the cash balance in a register at the close of business. Learn Cash Reconciliation in Sage Intacct.

credit risk is the risk of loss due to a customer not paying their outstanding balance. Learn to safeguard critical customer and mitigate cash flow…

2020 presented consumer packaged goods (CPG) companies with both incredible challenges and unforeseen fortunes. Mass disruptions in supply chains meant inventory was delayed, or in…

Proven strategies from A/R executives to leverage digital transformation and drive a journey towards achieving cash excellence.

Best practices for O2C executives to successfully execute digital transformation

This guide created by the inputs of The Hackett Group provides you with the must-have characteristics for your O2C KPIs along with the right metrics…

Danone’s SSC leadership shares their insights on moving beyond cost optimization & delivering working capital impact.

This information is curated With Experts From :

Sage Intacct recently rolled out its quarterly release. Sage Intacct has been consistent with its new release frequency, establishing them as pioneer in cloud and…

ERP integration with an online customer bill payment integration portal could bring myriad benefits to your customers as well as your finance team. Here's how.

Discover six common reasons why your creditworthiness takes a nosedive and how you can either rectify them or avoid them entirely.

Accounts Receivable Turnover is a metric that estimates how a business can convert its credit transactions to cash. Learn more about how to calculate and…

This infographic talks about 5 focus areas every GBS leader needs to improve in order to create a resilient and agile global processes in 2022

This infographic highlights the latest research from Gartner and helps to understand the real costs and limitations of RPA as a transformation tool.

Cargill’s GBS leadership shares insights on overcoming the roadblocks to improve revenue growth by ensuring visibility across global operations.

What is considered a POS transaction? Learn more about the definition of point of sale transactions with our comprehensive guide.

It is now certain that without digital transformation there will be no success. ERP software, which is the first step of digital transformation, is no…

Why Is It Important to Choose the Right Credit Management System? In the US, about 97% of B2B transactions are made on credit. This is…

Know about the different types of customer disputes that can arise and things you need to do to safeguard customer interests in your dispute management.

What is PCI Certification? PCI certification or PCI-DSS stands for Payment Card Industry Data Security Standard; it is a set of guidelines and frameworks that…

This infographic highlights the latest research from Gartner and helps to understand the real costs and limitations of RPA as a transformation tool.

Everyone loves a good story about entrepreneurial success. And there are stories aplenty in the SMB segment, which contributes more than half of the GDP…

Learn how to deal with types of account receivable frauds to Prevent Revenue Leakage. Spot the warning signs of AR fraud and avoid any potential…

The best practices for adopting e-invoicing your AR team should know about before they transition from paper to digital.

Optimize the existing AR collections process and explore new ways to mitigate the collections recovery process in the right direction.

Introduction Small and mid-sized companies are the backbone of any economy. “They make up 99.7% of US employer firms and 64% of net new private-sector…

Leading CPG Customer Finance Director shares his best practices for A/R executives to improve the customer experience while safeguarding cash flow

This infographic contains proven strategies that help A/R leaders to elevate themselves to more strategic roles in the CFO’s office.

For Consumer Goods companies, especially those dealing in essential goods, 2020 was not the worst year. The panic buying nature of the consumers, coupled with…

This blog highlights how A/R leaders can resolve disputes faster to improve customer experience and cash flow.

The rapid shift towards digital transformation has led to a significant change in the CFO’s role. These uncertain times triggered by COVID-19 have made the…

Global, Real-time Credit Risk Data is Critical For The New Economy In our interactions with 200+ credit leaders globally across Fortune 1000 companies, we observed…

Introduction The CFO’s growing emphasis on fast-tracking the cash-conversion cycle has made it necessary for A/R leaders to find a cloud-based solution that is intelligent…

IDC shares best practices for your accounts receivable function to deliver working capital impact.

IDC shares the biggest highlights in the accounts receivable space that will have an impact on your working capital in 2021.

Admitted by 200+ global A/R leaders, these are the next steps you should be taking in 2022 to improve your order-to-cash function.

Learn how the changing order to cash trends will affect your business growth in 2021 Get insights from Fortune 1000 A/R leaders into what each…

Introduction Most mid-sized businesses take a reactive approach towards customer relationships, in the sense that if it is not broken, they do not feel the…

Introduction If you are a financial analyst in the current volatile market situation, then it is likely that you are wrestling with divergent forces in…

Few SMBs considered integrating digital payments in their solutions before 2019. But an SMB that doesn’t offer its customers the option and convenience of digital…

There are many reasons companies spend a fortune on technology. Often this investment is not to replace human intervention, but to enhance it by allowing…

Actionable tips to start getting paid faster from AR and AP automation expert HighRadius include simple hacks like clear contract terms, prompt invoicing, and more.

5 Best Ways To Get Started with Collection Account Prioritization strategies for Account Receivable (AR) teams could get paid from delinquent accounts.

Credit risk management teams have come a long way from being a back-office function to becoming strategic enablers of cash. Credit teams are the vigilant…

Every recession brings in radical changes in business and operating models. As economically devastating as the 2008 downturn was, its fallout bred innovative products and…

What is credit management? Credit risk management is the process in which supplier credit teams analyze the risks associated with a buyer before selling goods…

Accounts Receivables (AR) automation solutions like RadiusOne can help boost your collections outreach.Learn 5 tips to collect faster with customer segmentation

For years, mid-sized businesses have been struggling with issues around AR collections to generate working capital and establish their financial health. In today’s digital world,…

Introduction: Irrespective of the industry your business belongs to, be it the manufacturing or services industry, invoicing is an intrinsic part of every business. Invoice…

20+ Global A/R executives across CPG companies share their insights on their top priorities are for 2022.

Three strategies for A/R leaders to improve their deductions management system and reduce revenue leakage by 2x.

This blog enlists proven strategies from A/R leaders across CPG companies to tackle collection challenges and improve DSO.

This blog highlights the three major aspects of cost consideration in the CPG industry

What is Credit Risk Management? B2B credit is a practice in which a supplier sells their goods or products to a buyer on credit. This…

What is a Credit Report? A B2B credit report provides a snapshot of your customer’s credit history. This means it outlines your customer’s payment history,…

Let’s start by looking at the overall impact the global pandemic has had on the way we do business. The current outbreak has severe economic…

Robotic Process Automation or RPA has become the buzz in the technology world. RPA revolutionized the field of business process automation. To some extent, RPA…

Insights from a former A/R practitioner on areas in O2C that require your immediate attention in 2022 and how automation can help.

Historically, suppliers with $1Bn in revenue are estimated to lose almost $3Mn annually because of poor deductions management. In the post COVID economy where CFOs…

Learn about the six fields every credit application form for business should contain for accurate credit decisions and faster customer onboarding.

Today, the news and updates around the world are around cash flow management and working capital, especially for mid-sized businesses. This is because they find…

Order-to-Cash Teams are Working in Silos According to a recent survey by the Institute of Financial Management (IOFM), less than 5% of A/R functions are…

The new role for collections teams in ensuring cash flow while safeguarding the customer experience.

Learn why should organizations integrate their ERP systems with cloud to resolve issues of siloed operations and what are the benefits of adopting cloud technology.

Imagine you are on a long road trip and you realize that your fuel tank has very little fuel in it and there are no…

Understand the five C's of credit- character, capacity, capital, collateral and conditions to determine creditworthiness of a customer and mitigate credit risk

learn about fundamentals of B2B payment processor, and how it works.Also, Know about various payment processing fees and how to reduce the processing fees.

This year will see a renewed focus on credit as a driver of profitable growth and faster cash recovery. Myopic perception of the credit department…

Understand the benefits of having a strong credit scoring model to reduce risk and propel revenue growth. Learn how to do it here.

Learn how leading banks such as Bank of America, Commerce Bank, are modifying their payments and A/R landscape with the help of FinTech partnerships.

Take a look at some of the major trends in the credit management function to rethink your strategy for 2021

Digital transformation is the need of the hour for finance leaders of mid-sized businesses. Explore ways for cash flow optimization and ensure business growth.

Accounts Receivable's automation is the next big step for the Finance Leaders of mid-sized businesses. Here are the A/R questions to ask your vendors

Learn the importance of a good customer experience in the O2C environment and how RadiusOne can help you achieve it.

Understand collections and dispute management and how HighRadius' Collections Dispute Management software can help Collectors fast-track dispute resolutions

What Exactly are APIs? Organizations use Application Programming Interfaces (APIs) for simple tasks such as status reporting and validating account balances or complex processes where…

Discover who millennials are and why are they misunderstood. Learn various hacks to work with the millennials and how to get maximum productivity out of…

In the wake of the rapidly changing economy, mid-sized businesses around the world are moving towards leveraging technology as a solution to enhance business resilience…

Gain insights into taking decisive, timely, and informed actions to manage your accounts receivables to emerge stronger in the next normal

Optimization Techniques For Your AR Collections To Improve Cash Flow CTA. Elevate your process to the next level with Automation. Request A Demo.

The rapid shift towards digital transformation is underway. It has made a significant impact in finance, which led to a massive change in a Chief…

This infographic brings to you the necessary skills required for A/R shared services leaders to return with resilience and thrive their shared services in 2021.

Corporate financial planning is the activity of developing both short and long-term financial goals for a business and preparing strategies to achieve them.

Explore how Credit and Collections professionals can achieve career growth and become an industry-leading A/R analyst

Technologically advanced solutions can help reduce A/R operational costs for continuous business improvement. Supercharge Your A/R While Reducing Operating Costs.

We know people who are great at conversations, and we know people who are great at client calls. But certain people can drive productive conversations…

Learn about the present collection scenario across industries and understand the key strategies for collection recovery.

An in-depth look into how AI can help resolve deductions faster for any business

Understand the 3-tier Framework collection to assess Credit Risk across your customer portfolio and Explore 4 A/R Collection Best Practices for Mid-sized Business

Read this blog to understand how implementing automation in collections and deductions management could help your company reduce DSO and improve cash flow.

While shared service centers have traditionally been focused on cost reduction, order-to-cash GPOs have been looking out for ways in which they could transform their…

With persisting concerns around working capital and cash flow management in the recovering economy, getting paid remains a key priority. The availability of payment options…

As the business landscape changes rapidly, the CFOs of today have the opportunity to create a whole new and improved structure by leading the organization…

Learn how combining technologies like RPA & AI in the right ratio can help GBS leaders digitally transform their order to cash function.

5 b2b payment trends for most mid-sized businesses in the current climate is to prioritize cash flow management and strategize on the cost-cutting front.

Background Whirlpool is one of the world’s leading home appliances companies focused on innovation and winning the digital consumer journey. They decided to consolidate the…

Can A/R leaders manage to provide exceptional customer experience while making improvements in cash flow?

Introduction The debate on the best global service delivery models for Order to Cash (O2C) has been around for a while. Finance leaders focused on…

The only way for A/R Analysts to stay relevant in an increasingly automated world is to learn these 5 major skills and create value while…

An in-depth look at how digital payments growing influence and trends can help reinforce cash flow for your business

Customer experience is a rather underinvested area in the finance function. Though executives have steadily started realizing its significance and are emphasizing the teams to…

Not seeing the results you need during your collections calls? Check out our 3-step walkthrough on the do's and don'ts when speaking to global customers.

It is well-known that any kind of change is difficult at first. More so, when it involves a whole company and its employees. With the…

Learn how Order-to-Cash teams can help safeguard the financial health of businesses by driving better working capital and improved cash flow.

The importance of an AI-powered digital assistant in a finance function and how it can enable teams to create a significant cash flow impact.

Executive Summary Pandemic-related disruption and the start of a recession have intensified companies’ emphasis on liquidity management. In the early stage of the outbreak, 75%…

Learn how to reduce DSO effectively and improve your company's cash flow to have a positive impact on the bottom-line business processes.

Learn about the basics of DSO (Days sales outstanding) and how the metric can specifically be used to optimize your accounts receivables process!

Being in the midst of a technological revolution where technology gets updated at a moment’s notice, the A/R departments could either have an adverse reactive…

Imagine it’s the last day of the month, and you are amped up to receive your salary, but that bonus you were expecting never showed…

Collections Strategies during COVID need to be radically different because the change is unprecedented. Companies like Ferrero have already implemented AI and RPA in their…

What is Six Sigma Design? Six Sigma design is a business process management methodology that helps analyze processes and provides proper visibility of the bottlenecks…

Disputes in Accounts Receivables could be a major source of pain for businesses as it affects the company’s cash flow. Unresolved Disputes or inefficient Dispute…

Learn how Dashboards can be properly implemented with the right set of metrics to deliver the best insights for your A/R environment

Due to manual and non-streamlined Finance processes, collectors often spend too much time looking for customer information in databases, updating spreadsheets, correcting data errors and…

In today’s fast-paced world, as companies undergo business expansion, it becomes necessary for them to expand their process scope, consolidate their business functions, and bring…

Role of Credit & Collections Technology in Transforming A/R Operations All businesses are working out their best approach to maintain cash flows. Applying a careful…

Learn about the key strategies to safeguard business and how accounts receivables automation can help in the healthcare industry with the rapidly changing economy

An insight into the eventful development of AI characterized by its application in today's market between fact and fiction

Learn what industry leaders have to say about their experiences with ‘real’ transformation “If anybody tries to sell you Digital Transformation, run! Because Digital Transformation…

Finance and A/R learnings on the role of technology on business health through a crisis COVID +3 and ‘normal’ isn’t happening anytime soon. A survey…

Most humans crave the zeroes when it comes to figures and calories. Wouldn’t it be amazing if somehow you could achieve zero bad debts as…

In B2B, Order to Cash is a complex process that involves multiple departments and disparate systems. The Order to Cash management workflow has a significant…

The shift of payment methods from traditional paper-based to digital in B2B has made lives easier and payments quicker. But when it comes to payment…

Explore the benefits of adopting a customer-centric transformation and Learn 3 attributes critical to help build a customer-centric culture.

In a world full of various e-payment methods, B2B companies still have to deal with a large number of check payments. Paper checks tend to…

Does your company experience difficulty in maintaining consistency across the board when collaborating with multiple BUs? While looking into roadblocks affecting better process visibility, Danone…

An insight on eventful Mergers & Acquisitions all around the world and how any company can mediate complexities and leverage the most out of it

Unlock the collaborative power of your organization's Tech and Finance teams by gaining 6 insights in times of digital transformation

Four-fold approach to eliminate siloed process across Order to Cash functions to harmonize global business operations.

“The leap in digital payments in just three years is truly significant” Says Rob Unger, Senior Director Strategic Initiatives & Product Management, NACHA, when talking…

Understand the process and parameters of a customer collaboration maturity model and why self-service portals are becoming popular among customers

In today’s fast-moving world, with an increase in global competition, businesses need to embrace change. Over the years, change has become an important part of…

In today’s digital world, striving for the “perfect invoice” could lead a company towards success. Just as the digital economy continues to grow globally, many…

RFP is essential in enhancing Order to Cash management for top tier businesses. Explore how companies can leverage most out of a well built RFP

Cash is King and organizations need it to boost their working capital and ensure smooth operations. It is this very reason that most businesses put…

Gain insights to become an industry-leading credit and collections analyst in times of disruption to enable your organization to emerge stronger

We live in a customer-driven on-demand culture, we’ve gotten used to getting things done on demand. Packages get delivered to us in less than 12…

From the past few years, we have seen the emergence of a new business strategy in global companies and organizations, which is appointing a single-point…

Learn how Ebsco leveraged AI and automation to improve their company’s Customer Experience in A/R The fate of a company is largely dependent on customer…

Balancing the scales: Compliance & Strategic leadership In any organization, CFOs are the megastar as they deal with financial decisions that impact the company. But…

Today, the A/R professionals not only have to deal with multiple payment methods, but they also have to sort through remittance advice that comes separately.…

Explore vital steps and mannerisms that managers and leaders across the globe implement to resolve and tackle crisis to ensure business continuity and prosperity.

Learn best practices to not only deal with Post Audit Deductions but also prevent them from occurring.

Learn how recent technologies benefit A/R in the deductions process In the B2B world, the fact that businesses lose a huge sum of money in…

About Blackhawk Blackhawk Network, with its headquarters in California and 1000+ employees, operates in the prepaid gift card and payment industries. Technology management and distribution…

AI Is Here To Help In Every Cash Application Scenario With the rising needs and challenges, it is important to move towards digitization and understand…

Introduction It’s no secret that this industry is very male-dominated. Women have a hard time breaking in because there have never been that many, to…

Learn how the Collection processes are transitioning across various industries all around the world with the help of automated solutions.

Introduction In the B2B world, businesses lose a lot of money in the form of deductions. When clients don’t pay on time or make short…

Want to Fit-In or Stand Out in the O2C Cycle? Why Not Do Both Using E-Invoicing? With more technology and less time, everyone is adapting…

Learn how digitization and electronic forms of payment have revolutionised the B2B payments industry.

Learn more about the Collections landscape and new innovations in the field of collections. Get to know the varied skills required for aspiring collectors.

Learn how to roll-out the adoption process for electronic invoicing and billing to save time, reduce costs, and drive customer satisfaction.

Learn 6 best strategies for effective credit insurance and how it leveraged Mosaic.

Top secrets @ American Greetings American Greetings is a creator and manufacturer of innovative social expression products such as paper cards and digital greetings. Companies…

What to think and what not to Boleto. Heard of the term? Maybe. But you might be wondering why this blog starts with a word.…

Learn how credit management techniques have changed over the years and the factors to keep in mind while designing an effective credit management strategy for…

Learn how the Sales and Credit team play a necessary role to maintain an efficient partnership using automation.

Leaders aren’t born, they’re made, this is the basis of the modern leadership movement. The art of leadership, like all cultivated skills, is learned and…

Collections in the B2B Industry The Collections management software is a function of Accounts Receivable. It is the recovery of cash from a business or…

Learn about 7 best collections practices to ensure faster collections that work across industries to maintain an efficient and coherent collections system.

This infographic will help you understand the challenges faced by Blackhawk due to complex cash application scenarios and how it was handled using automation.

This infographic helps you understand the way EBSCO handled their customers and adapted technology by incorporating best practices using artificial intelligence.

THERE ARE GOOD OMENS, THERE ARE BAD OMENS, AND THEN THERE ARE POST-AUDIT CLAIMS Post-audit deductions have always been a hot topic and among the…

There is this one truth about B2B businesses, it largely depends on TRADE CREDIT. So, what exactly is Trade Credit? In B2B, it is something…

Learn how to have a healthy Cash Application Process in Latin America through Syngenta's example and how automation bridges the gap between buyers and suppliers.

Deductions- A Dilemma To Manage THERE IS STRESS MANAGEMENT AND THEN, THERE IS DEDUCTIONS MANAGEMENT Imagine if there could be something heavier than tension? Well,…

Learn what ineffective deduction management does to your business and how 6 simple deductions best practices could help you scale through the challenges.

This infographic will help you learn the deduction trends at BlackHawk Networks and how things were changed once Automation came into the picture.

Learn how Blackhawk gifted themselves the power of automation, and how this helped them scale up their deduction management process.

The credit and sales team of a company can frequently end up working in isolation with one another. On one side the sales team is…

Evolution of Credit Management Credit management has undergone a significant transformation in recent years as a result of changing economies and traditional business practices. Initially,…

The whole Order-to-Cash process is critical for businesses. Centralizing O2C processes would overcome issues in data & collections management & boost efficiency by getting organizations'…

The Need For Credit Insurance In today’s business landscape, credit insurance helps to protect your business against the unexpected commercial and political risks that exist…

About Mercury Systems, Inc. is a multi-million dollar company assisting the aerospace and defense industries. Headquartered in Andover, Massachusetts, their procedural subsystems are used in Intelligence, Surveillance,…

About Zurich Zurich Insurance Group Ltd. is a Swiss insurance company, commonly known as Zurich, headquartered in Zürich, Switzerland. The company is Switzerland’s largest insurer.…

With a shared service model, Danone faced many issues in processing receivables. The challenge was redundancies and ensuring accurate data across the business units.

Introduction Anyone aware of the order-to-cash cycle understands the hassle involved during the collections process, especially while dealing with correspondences. Nowadays customers prefer self-servicing portals…

Centuries ago there existed a warrior- Hercules. And today, in the epoch of modern-day there still exists a warrior- The Collector. Let’s walk through the…

INTRODUCTION Over the decades, Cash Application has been a nightmare for almost every analyst. The Cash Application analysts have to work really hard to collect…

Learn how DB Schenkar shifted from manual cash posting method to automated Cash Application Process which enabled it to expand much more flexibly.

Learn how Bayer handled outsourcing and achieved its goals for global expansion. This blog throws light on the problems you face in your Cash Application…

Ivanti experienced a series of roadblocks in their Collections process due to excessive manual intervention. Learn how AI simplified their cumbersome A/R processes with better…

Days Deductions Outstanding or Deductions Days Outstanding is a popular metric which is used to analyse how efficiently an organisation is resolving its Deductions.

Bad Debt to Sales indicates the percentage of receivables which cannot be recovered from the customers, and have to be written off at last. It…

Learn about the features of self-serving e-invoicing and payment portals that will automate the entire billing and payments process across your business.

Learn how Collection Effectiveness Index(CEI) gives Order to Cash Leaders a better understanding of their A/R team’s performance.

2019 could be the year of transformation in the finance space. With more and more companies becoming a part of the digital revolution in the…

Credit teams have multiple ways of dealing with import duties and trade tariffs. This blog discusses the recent tariffs imposed by the US and their…

Are you aware of how Artificial Intelligence is allowing Order To Cash Professionals to stay on top of their work from the comfort of their…

Even though the popular perception is that artificial intelligence (AI) is only going to be a job killer, reports say that 2020 onwards, AI will…

If tomorrow's recession suddenly strikes the market, is your credit team ready to fight it back? If not, learn why it should, and how you…

Excel Spreadsheets have been in place for a very long time when it comes to credit management but are they really the most efficient tools…

"Domino's layer of customer satisfaction is unbeatable. Why not include the same customer satisfaction, visibility in your credit management? Learn how to do it with…

Credit analysts are forced to focus on clerical tasks which could instead be performed by automation and artificial intelligence, reducing DSO and increasing profits.

The CFO is focused on protecting the bottom-line. Is your A/R team proactively plugging holes in the bucket? These 5 costs-areas could be pulling you…

In this interview, Rob Unger shares the definitive take on RPA, AI and the real deal (sans all the buzz) about how they could impact…

Tim Walker from Brightstar explains how technology and A/R best-practices improve customer experience, fast-track A/R and lower costs.

Last year, a rather hilarious (/creepy) story about Facebook went viral across the Internet. The rumor was that company data scientists had frantically shut.

In my last dispatch, we touched on the parallels between how the Music industry and Financial Services industries responded to their respective run-ins with

Made in America In his autobiography, Sam Walton: Made in America, Walmart's fabled founder writes: There is only one boss. The customer. And he can…

Introduction In Greek mythology, Titanomachy – otherwise known as the Battle of the Titans – was a series of wars waged between the Titans and the Olympians…

Enable customer engagement and support tools to enable self-service for customers

With research on more than 500 AR projects, The Collections Operations Maturity Model has been devised to help finance decision-makers perform an in-depth

Let’s look at what’s next in the AR world, Integrated Receivables – smart suite of receivable automation tools

Still grilling your collectors for better results? Here are 4 tested and proven tactics to improve your collectors' productivity.

What do you need to think about while planning for better credit management in the next quarter?

How to automate your cash application? What could be the possible limitations of your automation? How to measure if automating your cash application is actually…

One size does not fit all: Even though Deductions can be messy to organize, HighRadius Deduction Cloud provides a completely automated solution for Deductions.

Have you ever given a thought to how an automated credit management system can increase productivity and efficiency of your company as a whole? A…

Learn why going paperless in your order to cash processes will not only reduce expenses but also serve as a strong foundation to further automate…

Bust these 7 cash application myths to ensure better performance at each quarter end and reconcile payments faster

Learn how to optimize the Manual A/R reporting cycle with the right technology and out-of-box Reporting Dashboard.

RDC 2.0, next-generation Remote Deposit Capture technology, cuts the expenses of bank lockbox fees and processing while achieving end-to-end deposit and reconciliation for check payments.

The A/R Rubik's Cube - Solve it with Integrated Receivables.

Discover 7 hidden wastes in your accounts receivable processes which prevent you from optimizing your order-to-cash cycle (OTC) and how to get rid of them,…

Imagine getting all the remittance information ready in hand as soon as the payment arrives without having to go through the pain of remittance aggregation…

Learn how to link email remittances to its payments and extract remittance information from the cash application analysts to apply cash quickly and accurately.

learn the Steps for measuring the Effectiveness of OCR and Cash Application Automation. OCR Measurement increases the overall efficiency of the team. know more

Finding the right balance between emailing and calling to get the most optimum results for your collections management.

Find out how accurately the system applies invoices or payments that are never touched by your team.

Much like the technology deployment follows a project plan, the associated change management efforts must also follow a similar approach. Here are the key components…

In order to achieve optimum performance against the growing challenges and payment methods of Accounts Payable, here are 4 things Credit and Accounts Receivable leader…

Transforming your collections management by automation. Here are the key goals you need to plan ahead for best results.

Learn more about the five common bottlenecks that provide relatively small returns for the amount of time consumed and how to address them

How much more effective could the change and your company be if all the unique flavors of your stakeholders were combined into an awesome solution…

Learn about the tasks involved in remittance processing, as well as the difficulties and solutions.

Do you believe paperless deductions to be the ultimate solution? It is NOT! Analyze the typical challenges and how to overcome them.

Here is quick guide to leverage your credit solution to drive maximum automated decisions

Too many forms of payment (check, ACH, wire transfer) across multiple lockboxes or banks coupled with inconsistent remittance details in different formats (paper, EDI, email…

Have you struggled with automating your collection processes? Avoid these 4 typical pitfalls to collect faster

Organizations rarely have an extensive level of change management expertise internally to design elaborate programs for execution. Here is a simple formula to get you…

While you might accept that facing problems in collections management is an everyday affair and you need to just deal with it, what if you…

Understand Outsourcing/offshoring in modern OTC scenarios and Examine the stages involved in an efficient OTC process. Learn more here!

SAP implementations are more complex than they seem to be. Join Sam as he shares his first experience of SAP implementation and how they are…

Which approach do you prefer when it comes to your credit and collection activities- Qualitative or Quantitative? Without the proper tools to manage a whole…

Identify the major challenges faced in the manual Order to Cash process and know how the use of automation can improve process efficiency.

The best way to improve productivity and reduce costs is by establishing an environment of continuous improvement within your organization. It also helps facilitate initiatives…

Collection Cloud efficiency is facilitated by the integration of tickler file and computerized notepad with the A/R database.

Shortening your collection cycles is a bit of a misnomer. What you really want to do is to keep customers from becoming very past due…

Remember the book "Who Moved My Cheese" written by Spencer Johnson, M.D. that was wildly popular in the late 1990s and early 2000s. Maybe the…

Tracking Trade Promotion deduction for Consumer Products Industry is simplified by HighRadius Deduction Cloud

The first step for A/R transformation: Find what you need based on detailed analysis of your existing process and where you stand against your competitors

Armed with better visibility, final control on decision-making and huge costs savings initially lost on manual work, find how you can win the argument against…

Follow these 8 steps to shorten your order-to-delivery cycle, increase cost-efficiency of the process and customer satisfaction without increasing any risk involved.

In IT space, adding functionality to the solution equals hours of time lost in coding. But, not with SAP here are the top 5 things…

A few weeks have passed since the New Year began and most individuals' New Year's resolutions have long since been broken.

Clearing the air around Agile Methodologies and Enterprise Architecture. Also find out if they really co-exist.

Still struggling with credit risk management? Leverage this checklist to enhance your portfolio management.

Experience change management with Tammie Calys, President at Transformation Management Consulting, LLC

Integrate these employee engagement strategies to enhance change management efforts and ensure that employees are truly producing results

Understand 'analysis paralysis' in change management, the three stages involved and how to get rid of it to handle changes effectively

Follow these quick steps to make change management easy to adapt and a delightful experience

70% of all company change initiatives fail due to the sole focus on the technical solutions while disregarding the importance of the people side of…

De-clutter the jargons associated with cloud computing. Understand the key benefits such as total cost, deployment time and security