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brought to you by HighRadius and Deloitte Consulting HighRadius and Deloitte recently hosted an industry-leading webinar to discuss why end-to-end optimization within your order to…

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As the collections or accounts receivable manager, you must have encountered customers who inform you that  they’ll make a wire transfer or an ACH or…

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A modern-day Chief Financial Officer (CFO) holds a vital position in a company. The CFO leads on both financial and operational decisions that drive the…

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Excerpts from an insightful discussion between Sashi Narahari, CEO HighRadius & Rauli Garcia, VP of Strategic Marketing, Sage Intacct. This session was attended by 100+…

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Finance leaders are once again under pressure. The ability to respond to customer demands by offering fast, personalized and always-on services, are just some of…

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Your chief financial officer (CFO) holds the key to your company’s cash and budgets. Alongside the CFO works an army of executives to help with…

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Managing B2B payments is a common pain point for many mid-sized businesses. It also costs them much more than they are ready to admit. Checks…

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Introduction The present economy demands CFOs to deliver an agile and efficient finance function that focuses on improving the cash flow. To achieve this, you…

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“I always say that CFOs need to expand their visions for digital transformation’s strategy and business value. CFO’s role has evolved to become a strategic,…

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Heard of Amy, Ceba, Erica, Eva, or Kai? If you haven’t, then you’ve missed out on some stellar AI action in finance. Amy, Ceba, Erica,…

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Learn how to handle delinquent accounts to avoid bad debts and ensure smooth cash flow. Introduce account prioritization for better management.

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Digital transformation of the finance function for the office of CFO to streamline cash flow and exceed customer expectations

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Collecting payment receivables is a challenging job, especially when you have to deal with unresponsive or rude customers. Businesses today consider dunning as a crucial…

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Bob has recently joined a mid-market firm as accounts receivable (AR) executive. But his work has not been as easy as he expected it to…

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Create billing schedules in NetSuite ERP to automate recurring billing and send timely and error-free invoices to customers.

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Financial processes are an integral part of an organization.  They touch every aspect and generate huge amounts of data, with the potential to identify performance…

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According to Gartner, accelerated by the Covid crisis, the worldwide end-user spending on public cloud services is forecast to grow 18.4% in 2021 to total…

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“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable…

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Steady cash flows and efficient collections are the pillars of a successful business. But things don’t always go as planned. Your business growth can be…

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2020 was an extremely difficult year for the consumer goods industry. In the early months of the pandemic, major CPG companies saw a steep rise…

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Manual O2C processes holding you back? Use AI to automate collections and disputes, achieving scalability. Discover how companies are succeeding today.

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Accounts receivable best practices include automating dunning, offering multiple payment forms, & using predictive analytics & intelligent dashboards.

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Learn how to improve the collections process using automation techniques in the NetSuite collections module and RadiusOne.

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Introduction Does your organization use NetSuite ERP to manage business processes efficiently, streamline operations, and share information across functions? If yes, you might already know…

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Cash reconciliation is the business process that verifies the cash balance in a register at the close of business. While bank reconciliation compares a business’s…

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Credit risk management is crucial to ensure timely and accurate collection of receivables. Credit risk management also helps you minimize write-offs and maintain healthy customer…

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2020 presented consumer packaged goods (CPG) companies with both incredible challenges and unforeseen fortunes. Mass disruptions in supply chains meant inventory was delayed, or in…

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The impact of the COVID crisis varied from one industry segment to another. The consumer goods industry, in general, was affected too, though the actual…

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Hana Biskova, Solutions Principal at HighRadius and a former Order to Cash practitioner, was recently interviewed by Tanya Arrowsmith. Hana is a digital transformation expert…

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This guide created by the inputs of The Hackett Group provides you with the must-have characteristics for your O2C KPIs along with the right metrics…

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Discover the 3 key components every GBS leader should know to go beyond cost optimization and recover trapped working capital & enhance employee productivity.

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Curated With Expert Input From: Homer Smith, GPO of Billing, Credit, and Collections Uber Linda Lei, GPO of Customer Payments, Deductions, and Credit Uber Tammy…

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Sage Intacct recently rolled out its quarterly release. Sage Intacct has been consistent with its new release frequency, establishing them as pioneer in cloud and…

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Introduction Integrating your enterprise resource planning software with your customer portal not only leads to greater efficiency but also simplifies tasks for your business and…

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Discover six common reasons why your creditworthiness takes a nosedive and how you can either rectify them or avoid them entirely.

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For any enterprise or mid-sized business to flourish, cash is vital. If cash is the soul, accounts receivable turnover is the heart that pumps cash…

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This infographic showcases the paradigm change that GBS organizations are going through. And mainly focuses on the 5 key business focus areas that every O2C…

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This infographic uncovers the myths & realities associated with RPA. And explains the need to shift to AI with the help of use cases to…

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Witness the 3-dimensional approach every GBS Leader should focus on for moving from a cost reduction model to a revenue-generating one, see this infographic from…

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What is considered a POS transaction? Learn more about the definition of point of sale transactions with our comprehensive guide.

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It is now certain that without digital transformation there will be no success. ERP software, which is the first step of digital transformation, is no…

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Why Is It Important to Choose the Right Credit Management System? In the US, about 97% of B2B transactions are made on credit. This is…

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Know about the different types of customer disputes that can arise and things you need to do to safeguard customer interests in your dispute management.

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What is PCI Certification? PCI certification or PCI-DSS stands for Payment Card Industry Data Security Standard; it is a set of guidelines and frameworks that…

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This infographic draws from the latest research from Gartner and helps you understand the real-costs and limitations of RPA as a transformation tool

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Introduction Cash Reconciliation is the business process that authenticates the cash in a register at the close of business hours or periodic intervals as per…

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Everyone loves a good story about entrepreneurial success. And there are stories aplenty in the SMB segment, which contributes more than half of the GDP…

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What is the one concern that you hear around the business world? Today, it would have to be the flow of funds, be it, long-term…

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The best practices for adopting e-invoicing your AR team should know about before they transition from paper to digital.

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Due to immense global upheaval,  you may find that running a business with outdated tools and strategies in the current situation can be devastating. For…

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Introduction Small and mid-sized companies are the backbone of any economy. “They make up 99.7% of US employer firms and 64% of net new private-sector…

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Mike Thelen, Director of Customer Financial Services at Land O’Lakes, believes that today’s B2B (business-to-business) buyers are demanding a buying and payment experience similar to…

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Leveraging customer data to drive strategic credit and collections decisions Demonstrating the working capital impact delivered by A/R Collaborating with sales and supply chain teams…

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For Consumer Goods companies, especially those dealing in essential goods, 2020 was not the worst year. The panic buying nature of the consumers, coupled with…

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Consumer Goods Companies with $1Bn in revenue are estimated to lose almost $3Mn annually because of poor deductions management. In the new economy where CFOs…

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The rapid shift towards digital transformation has led to a significant change in the CFO’s role. These uncertain times triggered by COVID-19 have made the…

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Global, Real-time Credit Risk Data is the Critical For The New Normal In our interactions with 200+ credit leaders globally across Fortune 1000 companies, we…

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Introduction The CFO’s growing emphasis on fast-tracking the cash-conversion cycle has made it necessary for A/R leaders to find a cloud-based solution that is intelligent…

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IDC shares best practices for your accounts receivable function to deliver working capital impact.

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Admitted by 200+ global A/R leaders, these are the next steps you should be taking in 2022 to improve your order-to-cash function.

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Learn how the changing order to cash trends will affect your business growth in 2021 Get insights from Fortune 1000 A/R leaders into what each…

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Introduction Most mid-sized businesses take a reactive approach towards customer relationships, in the sense that if it is not broken, they do not feel the…

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Introduction If you are a financial analyst in the current volatile market situation, then it is likely that you are wrestling with divergent forces in…

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Few SMBs considered integrating digital payments in their solutions before 2019. But an SMB that doesn’t offer its customers the option and convenience of digital…

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There are many reasons companies spend a fortune on technology. Often this investment is not to replace human intervention, but to enhance it by allowing…

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Collection of receivables can be a nightmare in the life of a finance professional in a mid-market company. Debt recovery is one of the most…

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Introduction: Debt collection is a sad but true reality for most mid-sized businesses. For most SMEs, failure to collect on outstanding accounts receivables can have…

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Credit risk management teams have come a long way from being a back-office function to becoming strategic enablers of cash. Credit teams are the vigilant…

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Every recession brings in radical changes in business and operating models. As economically devastating as the 2008 downturn was, its fallout bred innovative products and…

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What is credit management? Credit risk management is the process in which supplier credit teams analyze the risks associated with a buyer before selling goods…

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Introduction Businesses today need the right financial data to thrive in today’s competitive environment. But with the increasing rate of expansion, collection teams in mid-sized…

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For years, mid-sized businesses have been struggling with issues around AR collections to generate working capital and establish their financial health. In today’s digital world,…

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Introduction: Irrespective of the industry your business belongs to, be it the manufacturing or services industry, invoicing is an intrinsic part of every business. Invoice…

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For Consumer Packaged Goods (CPG) Companies, the next few years will be very different than usual. Economic conditions are still uncertain and global supply chains…

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CFOs in 2021 are looking to shift gears from cash preservation to cash excellence. One of the most significant ways for them to do so…

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“We have made the payment, should reach you in a week.” “We would pay by the 3rd of next month”. “We need a payment term…

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For Consumer Goods companies, especially those dealing in essential goods, 2020 was not the worst year. The panic buying nature of the consumers, coupled with…

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Introduction Have you ever tried to fetch your keys, mobile, glasses, mask, and purse from five different places even as you realize that you are…

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What is Credit Risk Management? B2B credit is a practice in which a supplier sells their goods or products to a buyer on credit. This…

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What is a Credit Report? A B2B credit report provides a snapshot of your customer’s credit history. This means it outlines your customer’s payment history,…

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Let’s start by looking at the overall impact the global pandemic has had on the way we do business. The current outbreak has severe economic…

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Robotic Process Automation or RPA has become the buzz in the technology world. RPA revolutionized the field of business process automation. To some extent, RPA…

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Introduction Cortney Herington, former Controller at an enterprise consumer goods company and current digital transformation enthusiast, shared her experiences of managing A/R in a complex…

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Historically, suppliers with $1Bn in revenue are estimated to lose almost $3Mn annually because of poor deductions management. In the post COVID economy where CFOs…

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Imagine you lent some money to your friend with an expectation to get the money back in a few days. But, due to some reason…

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Today, the news and updates around the world are around cash flow management and working capital, especially for mid-sized businesses. This is because they find…

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Order-to-Cash Teams are Working in Silos According to a recent survey by the Institute of Financial Management (IOFM), less than 5% of A/R functions are…

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The new role for collections teams in ensuring cash flow while safeguarding the customer experience.

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The unexpected economic downturn triggered due to the COVID-19 pandemic exposed several weaknesses that have always existed in credit management processes. Despite these weaknesses, credit…

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Over the years, working dynamics have evolved. From physical proximity considered to be essential for running effective processes to achieving the same efficiency while working…

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Imagine you are on a long road trip and you realize that your fuel tank has very little fuel in it and there are no…

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Trade credit teams play a crucial role in order to cash space. They are responsible for onboarding customers who are creditworthy to ensure that the…

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What is a Payment Processor? In a B2B payments landscape, payment processors transmit your customer’s credit or debit card data between their bank and your…

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This year will see a renewed focus on credit as a driver of profitable growth and faster cash recovery. Myopic perception of the credit department…

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In the current economy, cash is the oxygen for a business, which is why mid-sized businesses must have a steady cash flow to meet their…

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Learn how leading banks such as Bank of America, Commerce Bank, are modifying their payments and A/R landscape with the help of FinTech partnerships.

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Take a look at some of the major trends in the credit management function to rethink your strategy for 2021

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Cash Flow Norms and Pandemic Implications: Business is no longer as usual in the mid-market as companies are struggling to face the increasing burden of…

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Accounts Receivable’s Automation: Securing a Scalable Future for Mid-sized Businesses “Growth is never by mere chance; it is the result of forces working together.”- James…

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Learn the importance of a good customer experience in the O2C environment and how RadiusOne can help you achieve it.

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Understand collections and dispute management and how HighRadius' Collections Dispute Management software can help Collectors fast-track dispute resolutions

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What Exactly are APIs? Organizations use Application Programming Interfaces (APIs) for simple tasks such as status reporting and validating account balances or complex processes where…

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Millennials, also known as Generation Y, are the demographic cohort following Generation X and preceding Generation Z, with 1981-1996 marked as their birth period. Stereotypes…

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In the wake of the rapidly changing economy, mid-sized businesses around the world are moving towards leveraging technology as a solution to enhance business resilience…

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Gain insights into taking decisive, timely, and informed actions to manage your accounts receivables to emerge stronger in the next normal

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Gain insights into balancing the need to maintain cash flow while preserving customer relationships for your AR collections during evolving economic times

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The rapid shift towards digital transformation is underway. It has made a significant impact in finance, which led to a massive change in a Chief…

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This infographic brings to you the necessary skills required for A/R shared services leaders to return with resilience and thrive their shared services in 2021.

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Introduction Corporate financial planning is the activity of developing both short and long-term financial goals for a business and preparing strategies to achieve them. This…

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Explore how Credit and Collections professionals can achieve career growth and become an industry-leading A/R analyst

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The Truth About A/R Operating Costs: Why Is It Important? In this uncertain economy, it’s vital to take proactive steps towards reducing operating costs in…

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We know people who are great at conversations, and we know people who are great at client calls. But certain people can drive productive conversations…

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A look at the current collection scenario and how certain strategies can help mitigate any risks

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An in-depth look into how AI can help resolve deductions faster for any business

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Learn About 4 A/R Collections Best Practices To Manage Cash Flow During Evolving Economic Conditions For Mid-sized Businesses

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In today’s digital world, companies are investing in a wide variety of technologies for standardizing complex processes to achieve improved efficiency and productivity. Companies are…

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While shared service centers have traditionally been focused on cost reduction, order-to-cash GPOs have been looking out for ways in which they could transform their…

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With persisting concerns around working capital and cash flow management in the recovering economy, getting paid remains a key priority. The availability of payment options…

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Is Your Accounts Receivable Process Slowing You Down? In today’s digital economy, a company’s survival hinges on its potential to manage working capital and cash…

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As the business landscape changes rapidly, the CFOs of today have the opportunity to create a whole new and improved structure by leading the organization…

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Hunt For Technology In Finance Finance leaders exploring technology usually get lost among a plethora of terminologies like RPA, AI, Machine Learning, Natural Language Processing,…

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The B2B Payments Landscape in Mid-Sized Businesses The survival strategy for most mid-sized businesses in the current climate is to prioritize cash flow management and…

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About Whirlpool And Their Shared Service Operations Whirlpool is one of the world’s leading home appliances companies focused on innovation and winning the digital consumer…

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To curb the impact of the evolving business dynamics, finance organizations globally are trying to come up with innovative ideas of operations to stay relevant…

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Introduction The debate on the best global service delivery models for Order to Cash (O2C) has been around for a while. Finance leaders focused on…

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The only way for A/R Analysts to stay relevant in an increasingly automated world is to learn these 5 major skills and create value while…

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An in-depth look at how digital payments growing influence and trends can help reinforce cash flow for your business

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Customer experience is a rather underinvested area in the finance function. Though executives have steadily started realizing its significance and are emphasizing the teams to…

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A 3-step walkthrough of all the things that you should and should not do when speaking with global customers in order to make an effective…

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It is well-known that any kind of change is difficult at first. More so, when it involves a whole company and its employees. With the…

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Learn how Order-to-Cash teams can help safeguard the financial health of businesses by driving better working capital and improved cash flow.

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Introduction Most A/R leaders are well acquainted with the technology that enables automation and reallocates their team’s bandwidth to more high-impact jobs like evaluating critical…

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Executive Summary Pandemic-related disruption and the start of a recession have intensified companies’ emphasis on liquidity management. In the early stage of the outbreak, 75%…

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In the current volatile economy, Cash is the undisputed king! And maintaining a steady cash flow has become one of the top priorities of CFOs…

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Cash is crucial for a business to survive and thrive. If you ask any CFO out there, they will tell you that cash flow is…

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Being in the midst of a technological revolution where technology gets updated at a moment’s notice, the A/R departments could either have an adverse reactive…

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Gain insights into detecting, and mitigating payment frauds in the A/R space in these notoriously difficult times

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Imagine it’s the last day of the month, and you are amped up to receive your salary, but that bonus you were expecting never showed…

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Collections Strategies during COVID need to be radically different because the change is unprecedented. Companies like Ferrero have already implemented AI and RPA in their…

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What is Six Sigma Design? Six Sigma design is a business process management methodology that helps analyze processes and provides proper visibility of the bottlenecks…

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Gain insights into identifying, and mitigating payment frauds in the A/R space in these notoriously difficult times

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Disputes in Accounts Receivables could be a major source of pain for businesses as it affects the company’s cash flow. Unresolved Disputes or inefficient Dispute…

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Learn how Dashboards can be properly implemented with the right set of metrics to deliver the best insights for your A/R environment

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Due to manual and non-streamlined Finance processes, collectors often spend too much time looking for customer information in databases, updating spreadsheets, correcting data errors and…

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In today’s fast-paced world, as companies undergo business expansion, it becomes necessary for them to expand their process scope, consolidate their business functions, and bring…

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Role of Credit & Collections Technology in Transforming A/R Operations All businesses are working out their best approach to maintain cash flows. Applying a careful…

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Learn about the key strategies to safeguard business and accounts receivables in the healthcare industry with the rapidly changing economy

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An insight into the eventful development of AI characterized by its application in today's market between fact and fiction

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Learn what industry leaders have to say about their experiences with ‘real’ transformation “If anybody tries to sell you Digital Transformation, run! Because Digital Transformation…

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Finance and A/R learnings on the role of technology on business health through a crisis COVID +3 and ‘normal’ isn’t happening anytime soon. A survey…

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Most humans crave the zeroes when it comes to figures and calories. Wouldn’t it be amazing if somehow you could achieve zero bad debts as…

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In B2B, Order to Cash is a complex process that involves multiple departments and disparate systems. The Order to Cash management workflow has a significant…

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The shift of payment methods from traditional paper-based to digital in B2B has made lives easier and payments quicker. But when it comes to payment…

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Discover customer-centric strategies to successfully ride this new wave of digital disruption

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In a world full of various e-payment methods, B2B companies still have to deal with a large number of check payments. Paper checks tend to…

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Does your company experience difficulty in maintaining consistency across the board when collaborating with multiple BUs? While looking into roadblocks affecting better process visibility, Danone…

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An insight on eventful Mergers & Acquisitions all around the world and how any company can mediate complexities and leverage the most out of it

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Unlock the collaborative power of your organization's Tech and Finance teams by gaining 6 insights in times of digital transformation

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“The leap in digital payments in just three years is truly significant” Says Rob Unger, Senior Director Strategic Initiatives & Product Management, NACHA, when talking…

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Understand the process and parameters of a customer collaboration maturity model and why self-service portals are becoming popular among customers

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In today’s fast-moving world, with an increase in global competition, businesses need to embrace change. Over the years, change has become an important part of…

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In today’s digital world, striving for the “perfect invoice” could lead a company towards success. Just as the digital economy continues to grow globally, many…

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RFP is essential in enhancing Order to Cash management for top tier businesses. Explore how companies can leverage most out of a well built RFP

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Cash is King and organizations need it to boost their working capital and ensure smooth operations. It is this very reason that most businesses put…

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Gain insights to become an industry-leading credit and collections analyst in times of disruption to enable your organization to emerge stronger

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We live in a customer-driven on-demand culture, we’ve gotten used to getting things done on demand. Packages get delivered to us in less than 12…

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From the past few years, we have seen the emergence of a new business strategy in global companies and organizations, which is appointing a single-point…

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Learn how Ebsco leveraged AI and automation to improve their company’s Customer Experience in A/R The fate of a company is largely dependent on customer…

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Balancing the scales: Compliance & Strategic leadership In any organization, CFOs are the megastar as they deal with financial decisions that impact the company. But…

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Today, the A/R professionals not only have to deal with multiple payment methods, but they also have to sort through remittance advice that comes separately.…

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Explore vital steps and mannerisms that managers and leaders across the globe implement to resolve and tackle crisis to ensure business continuity and prosperity.

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Learn best practices to not only deal with Post Audit Deductions but also prevent them from occurring.

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Learn how recent technologies benefit A/R in the deductions process In the B2B world, the fact that businesses lose a huge sum of money in…

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About Blackhawk Blackhawk Network, with its headquarters in California and 1000+ employees, operates in the prepaid gift card and payment industries. Technology management and distribution…

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AI Is Here To Help In Every Cash Application Scenario With the rising needs and challenges, it is important to move towards digitization and understand…

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Introduction It’s no secret that this industry is very male-dominated. Women have a hard time breaking in because there have never been that many, to…

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Learn how the Collection processes are transitioning across various industries all around the world with the help of automated solutions.

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Introduction In the B2B world, businesses lose a lot of money in the form of deductions. When clients don’t pay on time or make short…

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Want to Fit-In or Stand Out in the O2C Cycle? Why Not Do Both Using E-Invoicing? With more technology and less time, everyone is adapting…

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Learn how digitization and electronic forms of payment have revolutionised the B2B payments industry.

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Learn more about the Collections landscape and new innovations in the field of collections. Get to know the varied skills required for aspiring collectors.

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Learn how to roll-out the adoption process for electronic invoicing and billing to save time, reduce costs, and drive customer satisfaction.

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Learn 6 best strategies for effective credit insurance and how it leveraged Mosaic.

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Top secrets @ American Greetings American Greetings is a creator and manufacturer of innovative social expression products such as paper cards and digital greetings. Companies…

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What to think and what not to Boleto. Heard of the term? Maybe. But you might be wondering why this blog starts with a word.…

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Learn how credit management techniques have changed over the years and the factors to keep in mind while designing an effective credit management strategy for…

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Learn how the Sales and Credit team play a necessary role to maintain an efficient partnership using automation.

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Leaders aren’t born, they’re made, this is the basis of the modern leadership movement. The art of leadership, like all cultivated skills, is learned and…

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Collections in the B2B Industry The Collections management software is a function of Accounts Receivable. It is the recovery of cash from a business or…

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Learn about 7 collection strategies that work across industries to maintain an efficient and coherent collections system.

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This infographic will help you understand the challenges faced by Blackhawk due to complex cash application scenarios and how it was handled using automation.

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This infographic helps you understand the way EBSCO handled their customers and adapted technology by incorporating best practices using artificial intelligence.

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THERE ARE GOOD OMENS, THERE ARE BAD OMENS, AND THEN THERE ARE POST-AUDIT CLAIMS Post-audit deductions have always been a hot topic and among the…

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There is this one truth about B2B businesses, it largely depends on TRADE CREDIT. So, what exactly is Trade Credit? In B2B, it is something…

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Learn how to have a healthy Cash Application Process in Latin America through Syngenta's example and how automation bridges the gap between buyers and suppliers.

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Deductions- A Dilemma To Manage THERE IS STRESS MANAGEMENT AND THEN, THERE IS DEDUCTIONS MANAGEMENT Imagine if there could be something heavier than tension? Well,…

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Learn what ineffective deduction management does to your business and how 6 simple deductions best practices could help you scale through the challenges.

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This infographic will help you learn the deduction trends at BlackHawk Networks and how things were changed once Automation came into the picture.

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Learn how Blackhawk gifted themselves the power of automation, and how this helped them scale up their deduction management process.

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The credit team and sales team of a company can frequently end up working in seclusion with one another. Truth be told, with one attempting…

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Evolution of Credit Management Credit management has undergone a significant transformation in recent years as a result of changing economies and traditional business practices. Initially,…

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The whole Order-to-Cash process is critical for businesses. Centralizing O2C processes would overcome issues in data & collections management & boost efficiency by getting organizations'…

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The Need For Credit Insurance In today’s business landscape, credit insurance helps to protect your business against the unexpected commercial and political risks that exist…

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About Mercury Systems, Inc. is a multi-million dollar company assisting the aerospace and defense industries. Headquartered in Andover, Massachusetts, their procedural subsystems are used in Intelligence, Surveillance,…

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About Zurich Zurich Insurance Group Ltd. is a Swiss insurance company, commonly known as Zurich, headquartered in Zürich, Switzerland. The company is Switzerland’s largest insurer.…

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With a shared service model, Danone faced many issues in processing receivables. The challenge was redundancies and ensuring accurate data across the business units.

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Introduction Anyone aware of the order-to-cash cycle understands the hassle involved during the collections process, especially while dealing with correspondences. Nowadays customers prefer self-servicing portals…

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Centuries ago there existed a warrior- Hercules. And today, in the epoch of modern-day there still exists a warrior- The Collector. Let’s walk through the…

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INTRODUCTION Over the decades, Cash Application has been a nightmare for almost every analyst. The Cash Application analysts have to work really hard to collect…

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Learn how DB Schenkar shifted from manual cash posting method to automated Cash Application Process which enabled it to expand much more flexibly.

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Learn how Bayer handled outsourcing and achieved its goals for global expansion. This blog throws light on the problems you face in your Cash Application…

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Ivanti experienced a series of roadblocks in their Collections process due to excessive manual intervention. Learn how AI simplified their cumbersome A/R processes with better…

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Days Deductions Outstanding or Deductions Days Outstanding is a popular metric which is used to analyse how efficiently an organisation is resolving its Deductions.

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Bad Debt to Sales indicates the percentage of receivables which cannot be recovered from the customers, and have to be written off at last. It…

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Learn about the features of self-serving e-invoicing and payment portals that will automate the entire billing and payments process across your business.

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Collections Effectiveness Index is a popular metric that is used to analyze the efficiency of the Credit and Collections team of an organization.

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2019 could be the year of transformation in the finance space. With more and more companies becoming a part of the digital revolution in the…

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Credit teams have multiple ways of dealing with import duties and trade tariffs. This blog discusses the recent tariffs imposed by the US and their…

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Are you aware of how Artificial Intelligence is allowing Order To Cash Professionals to stay on top of their work from the comfort of their…

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Even though the popular perception is that artificial intelligence (AI) is only going to be a job killer, reports say that 2020 onwards, AI will…

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If tomorrow's recession suddenly strikes the market, is your credit team ready to fight it back? If not, learn why it should, and how you…

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Excel Spreadsheets have been in place for a very long time when it comes to credit management but are they really the most efficient tools…

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"Domino's layer of customer satisfaction is unbeatable. Why not include the same customer satisfaction, visibility in your credit management? Learn how to do it with…

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Credit analysts are forced to focus on clerical tasks which could instead be performed by automation and artificial intelligence, reducing DSO and increasing profits.

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The CFO is focused on protecting the bottom-line. Is your A/R team proactively plugging holes in the bucket? These 5 costs-areas could be pulling you…

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In this interview, Rob Unger shares the definitive take on RPA, AI and the real deal (sans all the buzz) about how they could impact…

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Tim Walker from Brightstar explains how technology and A/R best-practices improve customer experience, fast-track A/R and lower costs.

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Last year, a rather hilarious (/creepy) story about Facebook went viral across the Internet. The rumor was that company data scientists had frantically shut.

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In my last dispatch, we touched on the parallels between how the Music industry and Financial Services industries responded to their respective run-ins with

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Made in America In his autobiography, Sam Walton: Made in America, Walmart's fabled founder writes: There is only one boss. The customer. And he can…

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Introduction In Greek mythology, Titanomachy – otherwise known as the Battle of the Titans – was a series of wars waged between the Titans and the Olympians…

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Enable customer engagement and support tools to enable self-service for customers

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With research on more than 500 AR projects, The Collections Operations Maturity Model has been devised to help finance decision makers perform an in-depth evaluation…

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Let’s look at what’s next in the AR world, Integrated Receivables – smart suite of receivable automation tools

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Still grilling your collectors for better results? Here are 4 tested and proven tactics to improve your collectors' productivity.

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What do you need to think about while planning for better credit management in the next quarter?

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How to automate your cash application? What could be the possible limitations of your automation? How to measure if automating your cash application is actually…

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One size does not fit all: Even though Deductions can be messy to organize, HighRadius Deduction Cloud provides a completely automated solution for Deductions.

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Have you ever given a thought to how an automated credit management system can increase productivity and efficiency of your company as a whole? A…

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Learn why going paperless in your order to cash processes will not only reduce expenses but also serve as a strong foundation to further automate…

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Bust these 7 cash application myths to ensure better performance at each quarter end and reconcile payments faster

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A/R reporting done right can have a meaningful impact on accounts receivable performance. Here is a guide on how to come out of the vicious…

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RDC 2.0, next-generation Remote Deposit Capture technology, cuts the expenses of bank lockbox fees and processing while achieving end-to-end deposit and reconciliation for check payments.

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The A/R Rubik's Cube - Solve it with Integrated Receivables.

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Discover 7 hidden wastes in your accounts receivable processes which prevent you from optimizing your order-to-cash cycle (OTC) and how to get rid of them,…

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Imagine getting all the remittance information ready in hand as soon as the payment arrives without having to go through the pain of remittance aggregation…

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Learn how to link email remittances to its payments and extract remittance information from the cash application analysts to apply cash quickly and accurately.

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Don't use automation blindly. Measuring and continuously improving your automation processes is often neglected but it is essential if you want to reap the real…

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Finding the right balance between emailing and calling to get the most optimum results for your collections management.

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Find out how accurately the system applies invoices or payments that are never touched by your team.

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Much like the technology deployment follows a project plan, the associated change management efforts must also follow a similar approach. Here are the key components…

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In order to achieve optimum performance against the growing challenges and payment methods of Accounts Payable, here are 4 things Credit and Accounts Receivable leader…

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Transforming your collections management by automation. Here are the key goals you need to plan ahead for best results.

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Learn more about the five common bottlenecks that provide relatively small returns for the amount of time consumed and how to address them

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How much more effective could the change and your company be if all the unique flavors of your stakeholders were combined into an awesome solution…

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These seven steps must be incorporated into any automated remittance algorithm to ensure remittance details captured from both the lockbox and other electronic payment channels…

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Do you believe paperless deductions to be the ultimate solution? It is NOT! Analyze the typical challenges and how to overcome them.

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Here is quick guide to leverage your credit solution to drive maximum automated decisions

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Too many forms of payment (check, ACH, wire transfer) across multiple lockboxes or banks coupled with inconsistent remittance details in different formats (paper, EDI, email…

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Have you struggled with automating your collection processes? Avoid these 4 typical pitfalls to collect faster

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Organizations rarely have an extensive level of change management expertise internally to design elaborate programs for execution. Here is a simple formula to get you…

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While you might accept that facing problems in collections management is an everyday affair and you need to just deal with it, what if you…

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With the goal of reducing SG&A expenses, there is an ongoing pressure to develop strategies that focus on reducing costs in the 'order to cash'…

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SAP implementations are more complex than they seem to be. Join Sam as he shares his first experience of SAP implementation and how they are…

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Which approach do you prefer when it comes to your credit and collection activities- Qualitative or Quantitative? Without the proper tools to manage a whole…

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The biggest roadblock to order to cash efficiency is the extensive use of manual tasks, in this day and age of technology and automation. Don't…

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The best way to improve productivity and reduce costs is by establishing an environment of continuous improvement within your organization. It also helps facilitate initiatives…

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Collection Cloud efficiency is facilitated by the integration of tickler file and computerized notepad with the A/R database.

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Shortening your collection cycles is a bit of a misnomer. What you really want to do is to keep customers from becoming very past due…

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Remember the book "Who Moved My Cheese" written by Spencer Johnson, M.D. that was wildly popular in the late 1990s and early 2000s. Maybe the…

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Tracking Trade Promotion deduction for Consumer Products Industry is simplified by HighRadius Deduction Cloud

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The first step for A/R transformation: Find what you need based on detailed analysis of your existing process and where you stand against your competitors

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Armed with better visibility, final control on decision-making and huge costs savings initially lost on manual work, find how you can win the argument against…

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Follow these 8 steps to shorten your order-to-delivery cycle, increase cost-efficiency of the process and customer satisfaction without increasing any risk involved.

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In IT space, adding functionality to the solution equals hours of time lost in coding. But, not with SAP here are the top 5 things…

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A few weeks have passed since the New Year began and most individuals' New Year's resolutions have long since been broken.

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Clearing the air around Agile Methodologies and Enterprise Architecture. Also find out if they really co-exist.

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Still struggling with credit risk management? Leverage this checklist to enhance your portfolio management.

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Experience change management with Tammie Calys, President at Transformation Management Consulting, LLC

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Integrate these employee engagement strategies to enhance change management efforts and ensure that employees are truly producing results

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Understand 'analysis paralysis' in change management, the three stages involved and how to get rid of it to handle changes effectively

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Follow these quick steps to make change management easy to adapt and a delightful experience

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70% of all company change initiatives fail due to the sole focus on the technical solutions while disregarding the importance of the people side of…

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De-clutter the jargons associated with cloud computing. Understand the key benefits such as total cost, deployment time and security

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