Order to Cash Blogs

brought to you by HighRadius and Deloitte Consulting HighRadius and Deloitte recently hosted an industry-leading webinar to discuss why end-to-end optimization within your order to…

As the collections or accounts receivable manager, you must have encountered customers who inform you that  they’ll make a wire transfer or an ACH or…

A modern-day Chief Financial Officer (CFO) holds a vital position in a company. The CFO leads on both financial and operational decisions that drive the…

Excerpts from an insightful discussion between Sashi Narahari, CEO HighRadius & Rauli Garcia, VP of Strategic Marketing, Sage Intacct. This session was attended by 100+…

Finance leaders are once again under pressure. The ability to respond to customer demands by offering fast, personalized and always-on services, are just some of…

Your chief financial officer (CFO) holds the key to your company’s cash and budgets. Alongside the CFO works an army of executives to help with…

Managing B2B payments is a common pain point for many mid-sized businesses. It also costs them much more than they are ready to admit. Checks…

Introduction The present economy demands CFOs to deliver an agile and efficient finance function that focuses on improving the cash flow. To achieve this, you…

“I always say that CFOs need to expand their visions for digital transformation’s strategy and business value. CFO’s role has evolved to become a strategic,…

Heard of Amy, Ceba, Erica, Eva, or Kai? If you haven’t, then you’ve missed out on some stellar AI action in finance. Amy, Ceba, Erica,…

Learn how to handle delinquent accounts to avoid bad debts and ensure smooth cash flow. Introduce account prioritization for better management.

Digital transformation of the finance function for the office of CFO to streamline cash flow and exceed customer expectations

Collecting payment receivables is a challenging job, especially when you have to deal with unresponsive or rude customers. Businesses today consider dunning as a crucial…

Bob has recently joined a mid-market firm as accounts receivable (AR) executive. But his work has not been as easy as he expected it to…

Create billing schedules in NetSuite ERP to automate recurring billing and send timely and error-free invoices to customers.

Financial processes are an integral part of an organization.  They touch every aspect and generate huge amounts of data, with the potential to identify performance…

According to Gartner, accelerated by the Covid crisis, the worldwide end-user spending on public cloud services is forecast to grow 18.4% in 2021 to total…

“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable…

Steady cash flows and efficient collections are the pillars of a successful business. But things don’t always go as planned. Your business growth can be…

2020 was an extremely difficult year for the consumer goods industry. In the early months of the pandemic, major CPG companies saw a steep rise…

Manual O2C processes holding you back? Use AI to automate collections and disputes, achieving scalability. Discover how companies are succeeding today.

Accounts receivable best practices include automating dunning, offering multiple payment forms, & using predictive analytics & intelligent dashboards.

Learn how to improve the collections process using automation techniques in the NetSuite collections module and RadiusOne.

Introduction Does your organization use NetSuite ERP to manage business processes efficiently, streamline operations, and share information across functions? If yes, you might already know…

Cash reconciliation is the business process that verifies the cash balance in a register at the close of business. While bank reconciliation compares a business’s…

Credit risk management is crucial to ensure timely and accurate collection of receivables. Credit risk management also helps you minimize write-offs and maintain healthy customer…

2020 presented consumer packaged goods (CPG) companies with both incredible challenges and unforeseen fortunes. Mass disruptions in supply chains meant inventory was delayed, or in…

The impact of the COVID crisis varied from one industry segment to another. The consumer goods industry, in general, was affected too, though the actual…

Hana Biskova, Solutions Principal at HighRadius and a former Order to Cash practitioner, was recently interviewed by Tanya Arrowsmith. Hana is a digital transformation expert…

This guide created by the inputs of The Hackett Group provides you with the must-have characteristics for your O2C KPIs along with the right metrics…

Discover the 3 key components every GBS leader should know to go beyond cost optimization and recover trapped working capital & enhance employee productivity.

Curated With Expert Input From: Homer Smith, GPO of Billing, Credit, and Collections Uber Linda Lei, GPO of Customer Payments, Deductions, and Credit Uber Tammy…

Sage Intacct recently rolled out its quarterly release. Sage Intacct has been consistent with its new release frequency, establishing them as pioneer in cloud and…

Introduction Integrating your enterprise resource planning software with your customer portal not only leads to greater efficiency but also simplifies tasks for your business and…

Discover six common reasons why your creditworthiness takes a nosedive and how you can either rectify them or avoid them entirely.

For any enterprise or mid-sized business to flourish, cash is vital. If cash is the soul, accounts receivable turnover is the heart that pumps cash…

This infographic showcases the paradigm change that GBS organizations are going through. And mainly focuses on the 5 key business focus areas that every O2C…

This infographic uncovers the myths & realities associated with RPA. And explains the need to shift to AI with the help of use cases to…

Witness the 3-dimensional approach every GBS Leader should focus on for moving from a cost reduction model to a revenue-generating one, see this infographic from…

What is considered a POS transaction? Learn more about the definition of point of sale transactions with our comprehensive guide.

It is now certain that without digital transformation there will be no success. ERP software, which is the first step of digital transformation, is no…

Why Is It Important to Choose the Right Credit Management System? In the US, about 97% of B2B transactions are made on credit. This is…

Know about the different types of customer disputes that can arise and things you need to do to safeguard customer interests in your dispute management.

What is PCI Certification? PCI certification or PCI-DSS stands for Payment Card Industry Data Security Standard; it is a set of guidelines and frameworks that…

This infographic draws from the latest research from Gartner and helps you understand the real-costs and limitations of RPA as a transformation tool

Introduction Cash Reconciliation is the business process that authenticates the cash in a register at the close of business hours or periodic intervals as per…

Everyone loves a good story about entrepreneurial success. And there are stories aplenty in the SMB segment, which contributes more than half of the GDP…

What is the one concern that you hear around the business world? Today, it would have to be the flow of funds, be it, long-term…

The best practices for adopting e-invoicing your AR team should know about before they transition from paper to digital.

Due to immense global upheaval,  you may find that running a business with outdated tools and strategies in the current situation can be devastating. For…

Introduction Small and mid-sized companies are the backbone of any economy. “They make up 99.7% of US employer firms and 64% of net new private-sector…

Mike Thelen, Director of Customer Financial Services at Land O’Lakes, believes that today’s B2B (business-to-business) buyers are demanding a buying and payment experience similar to…

Leveraging customer data to drive strategic credit and collections decisions Demonstrating the working capital impact delivered by A/R Collaborating with sales and supply chain teams…

For Consumer Goods companies, especially those dealing in essential goods, 2020 was not the worst year. The panic buying nature of the consumers, coupled with…

Consumer Goods Companies with $1Bn in revenue are estimated to lose almost $3Mn annually because of poor deductions management. In the new economy where CFOs…

The rapid shift towards digital transformation has led to a significant change in the CFO’s role. These uncertain times triggered by COVID-19 have made the…

Global, Real-time Credit Risk Data is the Critical For The New Normal In our interactions with 200+ credit leaders globally across Fortune 1000 companies, we…

Introduction The CFO’s growing emphasis on fast-tracking the cash-conversion cycle has made it necessary for A/R leaders to find a cloud-based solution that is intelligent…

IDC shares best practices for your accounts receivable function to deliver working capital impact.

IDC shares the biggest highlights in the accounts receivable space that will have an impact on your working capital in 2021.

Admitted by 200+ global A/R leaders, these are the next steps you should be taking in 2022 to improve your order-to-cash function.

Learn how the changing order to cash trends will affect your business growth in 2021 Get insights from Fortune 1000 A/R leaders into what each…

Introduction Most mid-sized businesses take a reactive approach towards customer relationships, in the sense that if it is not broken, they do not feel the…

Introduction If you are a financial analyst in the current volatile market situation, then it is likely that you are wrestling with divergent forces in…

Few SMBs considered integrating digital payments in their solutions before 2019. But an SMB that doesn’t offer its customers the option and convenience of digital…

There are many reasons companies spend a fortune on technology. Often this investment is not to replace human intervention, but to enhance it by allowing…

Collection of receivables can be a nightmare in the life of a finance professional in a mid-market company. Debt recovery is one of the most…

Introduction: Debt collection is a sad but true reality for most mid-sized businesses. For most SMEs, failure to collect on outstanding accounts receivables can have…

Credit risk management teams have come a long way from being a back-office function to becoming strategic enablers of cash. Credit teams are the vigilant…

Every recession brings in radical changes in business and operating models. As economically devastating as the 2008 downturn was, its fallout bred innovative products and…

What is credit management? Credit risk management is the process in which supplier credit teams analyze the risks associated with a buyer before selling goods…

Introduction Businesses today need the right financial data to thrive in today’s competitive environment. But with the increasing rate of expansion, collection teams in mid-sized…

For years, mid-sized businesses have been struggling with issues around AR collections to generate working capital and establish their financial health. In today’s digital world,…

Introduction: Irrespective of the industry your business belongs to, be it the manufacturing or services industry, invoicing is an intrinsic part of every business. Invoice…

For Consumer Packaged Goods (CPG) Companies, the next few years will be very different than usual. Economic conditions are still uncertain and global supply chains…

CFOs in 2021 are looking to shift gears from cash preservation to cash excellence. One of the most significant ways for them to do so…

“We have made the payment, should reach you in a week.” “We would pay by the 3rd of next month”. “We need a payment term…

For Consumer Goods companies, especially those dealing in essential goods, 2020 was not the worst year. The panic buying nature of the consumers, coupled with…

Introduction Have you ever tried to fetch your keys, mobile, glasses, mask, and purse from five different places even as you realize that you are…

What is Credit Risk Management? B2B credit is a practice in which a supplier sells their goods or products to a buyer on credit. This…

What is a Credit Report? A B2B credit report provides a snapshot of your customer’s credit history. This means it outlines your customer’s payment history,…

Let’s start by looking at the overall impact the global pandemic has had on the way we do business. The current outbreak has severe economic…

Robotic Process Automation or RPA has become the buzz in the technology world. RPA revolutionized the field of business process automation. To some extent, RPA…

Introduction Cortney Herington, former Controller at an enterprise consumer goods company and current digital transformation enthusiast, shared her experiences of managing A/R in a complex…

Historically, suppliers with $1Bn in revenue are estimated to lose almost $3Mn annually because of poor deductions management. In the post COVID economy where CFOs…

Imagine you lent some money to your friend with an expectation to get the money back in a few days. But, due to some reason…

Today, the news and updates around the world are around cash flow management and working capital, especially for mid-sized businesses. This is because they find…

Order-to-Cash Teams are Working in Silos According to a recent survey by the Institute of Financial Management (IOFM), less than 5% of A/R functions are…

The new role for collections teams in ensuring cash flow while safeguarding the customer experience.

The unexpected economic downturn triggered due to the COVID-19 pandemic exposed several weaknesses that have always existed in credit management processes. Despite these weaknesses, credit…

Over the years, working dynamics have evolved. From physical proximity considered to be essential for running effective processes to achieving the same efficiency while working…

Imagine you are on a long road trip and you realize that your fuel tank has very little fuel in it and there are no…

Trade credit teams play a crucial role in order to cash space. They are responsible for onboarding customers who are creditworthy to ensure that the…

What is a Payment Processor? In a B2B payments landscape, payment processors transmit your customer’s credit or debit card data between their bank and your…

This year will see a renewed focus on credit as a driver of profitable growth and faster cash recovery. Myopic perception of the credit department…

In the current economy, cash is the oxygen for a business, which is why mid-sized businesses must have a steady cash flow to meet their…

Learn how leading banks such as Bank of America, Commerce Bank, are modifying their payments and A/R landscape with the help of FinTech partnerships.

Take a look at some of the major trends in the credit management function to rethink your strategy for 2021

Cash Flow Norms and Pandemic Implications: Business is no longer as usual in the mid-market as companies are struggling to face the increasing burden of…

Accounts Receivable’s Automation: Securing a Scalable Future for Mid-sized Businesses “Growth is never by mere chance; it is the result of forces working together.”- James…

Learn the importance of a good customer experience in the O2C environment and how RadiusOne can help you achieve it.

Understand collections and dispute management and how HighRadius' Collections Dispute Management software can help Collectors fast-track dispute resolutions

What Exactly are APIs? Organizations use Application Programming Interfaces (APIs) for simple tasks such as status reporting and validating account balances or complex processes where…

Millennials, also known as Generation Y, are the demographic cohort following Generation X and preceding Generation Z, with 1981-1996 marked as their birth period. Stereotypes…

In the wake of the rapidly changing economy, mid-sized businesses around the world are moving towards leveraging technology as a solution to enhance business resilience…

Gain insights into taking decisive, timely, and informed actions to manage your accounts receivables to emerge stronger in the next normal

Gain insights into balancing the need to maintain cash flow while preserving customer relationships for your AR collections during evolving economic times

The rapid shift towards digital transformation is underway. It has made a significant impact in finance, which led to a massive change in a Chief…

This infographic brings to you the necessary skills required for A/R shared services leaders to return with resilience and thrive their shared services in 2021.

Introduction Corporate financial planning is the activity of developing both short and long-term financial goals for a business and preparing strategies to achieve them. This…

Explore how Credit and Collections professionals can achieve career growth and become an industry-leading A/R analyst

The Truth About A/R Operating Costs: Why Is It Important? In this uncertain economy, it’s vital to take proactive steps towards reducing operating costs in…

We know people who are great at conversations, and we know people who are great at client calls. But certain people can drive productive conversations…

A look at the current collection scenario and how certain strategies can help mitigate any risks

An in-depth look into how AI can help resolve deductions faster for any business

Learn About 4 A/R Collections Best Practices To Manage Cash Flow During Evolving Economic Conditions For Mid-sized Businesses

In today’s digital world, companies are investing in a wide variety of technologies for standardizing complex processes to achieve improved efficiency and productivity. Companies are…

While shared service centers have traditionally been focused on cost reduction, order-to-cash GPOs have been looking out for ways in which they could transform their…

With persisting concerns around working capital and cash flow management in the recovering economy, getting paid remains a key priority. The availability of payment options…

Is Your Accounts Receivable Process Slowing You Down? In today’s digital economy, a company’s survival hinges on its potential to manage working capital and cash…

As the business landscape changes rapidly, the CFOs of today have the opportunity to create a whole new and improved structure by leading the organization…

Hunt For Technology In Finance Finance leaders exploring technology usually get lost among a plethora of terminologies like RPA, AI, Machine Learning, Natural Language Processing,…

The B2B Payments Landscape in Mid-Sized Businesses The survival strategy for most mid-sized businesses in the current climate is to prioritize cash flow management and…

About Whirlpool And Their Shared Service Operations Whirlpool is one of the world’s leading home appliances companies focused on innovation and winning the digital consumer…

To curb the impact of the evolving business dynamics, finance organizations globally are trying to come up with innovative ideas of operations to stay relevant…

Introduction The debate on the best global service delivery models for Order to Cash (O2C) has been around for a while. Finance leaders focused on…

The only way for A/R Analysts to stay relevant in an increasingly automated world is to learn these 5 major skills and create value while…

An in-depth look at how digital payments growing influence and trends can help reinforce cash flow for your business

Customer experience is a rather underinvested area in the finance function. Though executives have steadily started realizing its significance and are emphasizing the teams to…

A 3-step walkthrough of all the things that you should and should not do when speaking with global customers in order to make an effective…

It is well-known that any kind of change is difficult at first. More so, when it involves a whole company and its employees. With the…

Learn how Order-to-Cash teams can help safeguard the financial health of businesses by driving better working capital and improved cash flow.

Introduction Most A/R leaders are well acquainted with the technology that enables automation and reallocates their team’s bandwidth to more high-impact jobs like evaluating critical…

Executive Summary Pandemic-related disruption and the start of a recession have intensified companies’ emphasis on liquidity management. In the early stage of the outbreak, 75%…

In the current volatile economy, Cash is the undisputed king! And maintaining a steady cash flow has become one of the top priorities of CFOs…

Cash is crucial for a business to survive and thrive. If you ask any CFO out there, they will tell you that cash flow is…

Being in the midst of a technological revolution where technology gets updated at a moment’s notice, the A/R departments could either have an adverse reactive…

Gain insights into detecting, and mitigating payment frauds in the A/R space in these notoriously difficult times

Imagine it’s the last day of the month, and you are amped up to receive your salary, but that bonus you were expecting never showed…

Collections Strategies during COVID need to be radically different because the change is unprecedented. Companies like Ferrero have already implemented AI and RPA in their…

What is Six Sigma Design? Six Sigma design is a business process management methodology that helps analyze processes and provides proper visibility of the bottlenecks…

Gain insights into identifying, and mitigating payment frauds in the A/R space in these notoriously difficult times

Disputes in Accounts Receivables could be a major source of pain for businesses as it affects the company’s cash flow. Unresolved Disputes or inefficient Dispute…

Learn how Dashboards can be properly implemented with the right set of metrics to deliver the best insights for your A/R environment

Due to manual and non-streamlined Finance processes, collectors often spend too much time looking for customer information in databases, updating spreadsheets, correcting data errors and…

In today’s fast-paced world, as companies undergo business expansion, it becomes necessary for them to expand their process scope, consolidate their business functions, and bring…

Role of Credit & Collections Technology in Transforming A/R Operations All businesses are working out their best approach to maintain cash flows. Applying a careful…

Learn about the key strategies to safeguard business and accounts receivables in the healthcare industry with the rapidly changing economy

An insight into the eventful development of AI characterized by its application in today's market between fact and fiction

Learn what industry leaders have to say about their experiences with ‘real’ transformation “If anybody tries to sell you Digital Transformation, run! Because Digital Transformation…

Finance and A/R learnings on the role of technology on business health through a crisis COVID +3 and ‘normal’ isn’t happening anytime soon. A survey…

Most humans crave the zeroes when it comes to figures and calories. Wouldn’t it be amazing if somehow you could achieve zero bad debts as…

In B2B, Order to Cash is a complex process that involves multiple departments and disparate systems. The Order to Cash management workflow has a significant…

The shift of payment methods from traditional paper-based to digital in B2B has made lives easier and payments quicker. But when it comes to payment…

Discover customer-centric strategies to successfully ride this new wave of digital disruption

In a world full of various e-payment methods, B2B companies still have to deal with a large number of check payments. Paper checks tend to…

Does your company experience difficulty in maintaining consistency across the board when collaborating with multiple BUs? While looking into roadblocks affecting better process visibility, Danone…

An insight on eventful Mergers & Acquisitions all around the world and how any company can mediate complexities and leverage the most out of it

Unlock the collaborative power of your organization's Tech and Finance teams by gaining 6 insights in times of digital transformation

“The leap in digital payments in just three years is truly significant” Says Rob Unger, Senior Director Strategic Initiatives & Product Management, NACHA, when talking…

Understand the process and parameters of a customer collaboration maturity model and why self-service portals are becoming popular among customers

In today’s fast-moving world, with an increase in global competition, businesses need to embrace change. Over the years, change has become an important part of…

In today’s digital world, striving for the “perfect invoice” could lead a company towards success. Just as the digital economy continues to grow globally, many…

RFP is essential in enhancing Order to Cash management for top tier businesses. Explore how companies can leverage most out of a well built RFP

Cash is King and organizations need it to boost their working capital and ensure smooth operations. It is this very reason that most businesses put…

Gain insights to become an industry-leading credit and collections analyst in times of disruption to enable your organization to emerge stronger

We live in a customer-driven on-demand culture, we’ve gotten used to getting things done on demand. Packages get delivered to us in less than 12…

From the past few years, we have seen the emergence of a new business strategy in global companies and organizations, which is appointing a single-point…

Learn how Ebsco leveraged AI and automation to improve their company’s Customer Experience in A/R The fate of a company is largely dependent on customer…

Balancing the scales: Compliance & Strategic leadership In any organization, CFOs are the megastar as they deal with financial decisions that impact the company. But…

Today, the A/R professionals not only have to deal with multiple payment methods, but they also have to sort through remittance advice that comes separately.…

Explore vital steps and mannerisms that managers and leaders across the globe implement to resolve and tackle crisis to ensure business continuity and prosperity.

Learn best practices to not only deal with Post Audit Deductions but also prevent them from occurring.

Learn how recent technologies benefit A/R in the deductions process In the B2B world, the fact that businesses lose a huge sum of money in…

About Blackhawk Blackhawk Network, with its headquarters in California and 1000+ employees, operates in the prepaid gift card and payment industries. Technology management and distribution…

AI Is Here To Help In Every Cash Application Scenario With the rising needs and challenges, it is important to move towards digitization and understand…

Introduction It’s no secret that this industry is very male-dominated. Women have a hard time breaking in because there have never been that many, to…

Learn how the Collection processes are transitioning across various industries all around the world with the help of automated solutions.

Introduction In the B2B world, businesses lose a lot of money in the form of deductions. When clients don’t pay on time or make short…

Want to Fit-In or Stand Out in the O2C Cycle? Why Not Do Both Using E-Invoicing? With more technology and less time, everyone is adapting…

Learn how digitization and electronic forms of payment have revolutionised the B2B payments industry.

Learn more about the Collections landscape and new innovations in the field of collections. Get to know the varied skills required for aspiring collectors.

Learn how to roll-out the adoption process for electronic invoicing and billing to save time, reduce costs, and drive customer satisfaction.

Learn 6 best strategies for effective credit insurance and how it leveraged Mosaic.

Top secrets @ American Greetings American Greetings is a creator and manufacturer of innovative social expression products such as paper cards and digital greetings. Companies…

What to think and what not to Boleto. Heard of the term? Maybe. But you might be wondering why this blog starts with a word.…

Learn how credit management techniques have changed over the years and the factors to keep in mind while designing an effective credit management strategy for…

Learn how the Sales and Credit team play a necessary role to maintain an efficient partnership using automation.

Leaders aren’t born, they’re made, this is the basis of the modern leadership movement. The art of leadership, like all cultivated skills, is learned and…

Collections in the B2B Industry The Collections management software is a function of Accounts Receivable. It is the recovery of cash from a business or…

Learn about 7 collection strategies that work across industries to maintain an efficient and coherent collections system.

This infographic will help you understand the challenges faced by Blackhawk due to complex cash application scenarios and how it was handled using automation.

This infographic helps you understand the way EBSCO handled their customers and adapted technology by incorporating best practices using artificial intelligence.

THERE ARE GOOD OMENS, THERE ARE BAD OMENS, AND THEN THERE ARE POST-AUDIT CLAIMS Post-audit deductions have always been a hot topic and among the…

There is this one truth about B2B businesses, it largely depends on TRADE CREDIT. So, what exactly is Trade Credit? In B2B, it is something…

Learn how to have a healthy Cash Application Process in Latin America through Syngenta's example and how automation bridges the gap between buyers and suppliers.

Deductions- A Dilemma To Manage THERE IS STRESS MANAGEMENT AND THEN, THERE IS DEDUCTIONS MANAGEMENT Imagine if there could be something heavier than tension? Well,…

Learn what ineffective deduction management does to your business and how 6 simple deductions best practices could help you scale through the challenges.

This infographic will help you learn the deduction trends at BlackHawk Networks and how things were changed once Automation came into the picture.

Learn how Blackhawk gifted themselves the power of automation, and how this helped them scale up their deduction management process.

The credit team and sales team of a company can frequently end up working in seclusion with one another. Truth be told, with one attempting…

Evolution of Credit Management Credit management has undergone a significant transformation in recent years as a result of changing economies and traditional business practices. Initially,…

The whole Order-to-Cash process is critical for businesses. Centralizing O2C processes would overcome issues in data & collections management & boost efficiency by getting organizations'…

The Need For Credit Insurance In today’s business landscape, credit insurance helps to protect your business against the unexpected commercial and political risks that exist…

About Mercury Systems, Inc. is a multi-million dollar company assisting the aerospace and defense industries. Headquartered in Andover, Massachusetts, their procedural subsystems are used in Intelligence, Surveillance,…

About Zurich Zurich Insurance Group Ltd. is a Swiss insurance company, commonly known as Zurich, headquartered in Zürich, Switzerland. The company is Switzerland’s largest insurer.…

With a shared service model, Danone faced many issues in processing receivables. The challenge was redundancies and ensuring accurate data across the business units.

Introduction Anyone aware of the order-to-cash cycle understands the hassle involved during the collections process, especially while dealing with correspondences. Nowadays customers prefer self-servicing portals…

Centuries ago there existed a warrior- Hercules. And today, in the epoch of modern-day there still exists a warrior- The Collector. Let’s walk through the…

INTRODUCTION Over the decades, Cash Application has been a nightmare for almost every analyst. The Cash Application analysts have to work really hard to collect…

Learn how DB Schenkar shifted from manual cash posting method to automated Cash Application Process which enabled it to expand much more flexibly.

Learn how Bayer handled outsourcing and achieved its goals for global expansion. This blog throws light on the problems you face in your Cash Application…

Ivanti experienced a series of roadblocks in their Collections process due to excessive manual intervention. Learn how AI simplified their cumbersome A/R processes with better…

Days Deductions Outstanding or Deductions Days Outstanding is a popular metric which is used to analyse how efficiently an organisation is resolving its Deductions.

Bad Debt to Sales indicates the percentage of receivables which cannot be recovered from the customers, and have to be written off at last. It…

Learn about the features of self-serving e-invoicing and payment portals that will automate the entire billing and payments process across your business.

Collections Effectiveness Index is a popular metric that is used to analyze the efficiency of the Credit and Collections team of an organization.

2019 could be the year of transformation in the finance space. With more and more companies becoming a part of the digital revolution in the…

Credit teams have multiple ways of dealing with import duties and trade tariffs. This blog discusses the recent tariffs imposed by the US and their…

Are you aware of how Artificial Intelligence is allowing Order To Cash Professionals to stay on top of their work from the comfort of their…

Even though the popular perception is that artificial intelligence (AI) is only going to be a job killer, reports say that 2020 onwards, AI will…

If tomorrow's recession suddenly strikes the market, is your credit team ready to fight it back? If not, learn why it should, and how you…

Excel Spreadsheets have been in place for a very long time when it comes to credit management but are they really the most efficient tools…

"Domino's layer of customer satisfaction is unbeatable. Why not include the same customer satisfaction, visibility in your credit management? Learn how to do it with…

Credit analysts are forced to focus on clerical tasks which could instead be performed by automation and artificial intelligence, reducing DSO and increasing profits.

The CFO is focused on protecting the bottom-line. Is your A/R team proactively plugging holes in the bucket? These 5 costs-areas could be pulling you…

In this interview, Rob Unger shares the definitive take on RPA, AI and the real deal (sans all the buzz) about how they could impact…

Tim Walker from Brightstar explains how technology and A/R best-practices improve customer experience, fast-track A/R and lower costs.

Last year, a rather hilarious (/creepy) story about Facebook went viral across the Internet. The rumor was that company data scientists had frantically shut.

In my last dispatch, we touched on the parallels between how the Music industry and Financial Services industries responded to their respective run-ins with

Made in America In his autobiography, Sam Walton: Made in America, Walmart's fabled founder writes: There is only one boss. The customer. And he can…

Introduction In Greek mythology, Titanomachy – otherwise known as the Battle of the Titans – was a series of wars waged between the Titans and the Olympians…

Enable customer engagement and support tools to enable self-service for customers

With research on more than 500 AR projects, The Collections Operations Maturity Model has been devised to help finance decision makers perform an in-depth evaluation…

Let’s look at what’s next in the AR world, Integrated Receivables – smart suite of receivable automation tools

Still grilling your collectors for better results? Here are 4 tested and proven tactics to improve your collectors' productivity.

What do you need to think about while planning for better credit management in the next quarter?

How to automate your cash application? What could be the possible limitations of your automation? How to measure if automating your cash application is actually…

One size does not fit all: Even though Deductions can be messy to organize, HighRadius Deduction Cloud provides a completely automated solution for Deductions.

Have you ever given a thought to how an automated credit management system can increase productivity and efficiency of your company as a whole? A…

Learn why going paperless in your order to cash processes will not only reduce expenses but also serve as a strong foundation to further automate…

Bust these 7 cash application myths to ensure better performance at each quarter end and reconcile payments faster

A/R reporting done right can have a meaningful impact on accounts receivable performance. Here is a guide on how to come out of the vicious…

RDC 2.0, next-generation Remote Deposit Capture technology, cuts the expenses of bank lockbox fees and processing while achieving end-to-end deposit and reconciliation for check payments.

The A/R Rubik's Cube - Solve it with Integrated Receivables.

Discover 7 hidden wastes in your accounts receivable processes which prevent you from optimizing your order-to-cash cycle (OTC) and how to get rid of them,…

Imagine getting all the remittance information ready in hand as soon as the payment arrives without having to go through the pain of remittance aggregation…

Learn how to link email remittances to its payments and extract remittance information from the cash application analysts to apply cash quickly and accurately.

Don't use automation blindly. Measuring and continuously improving your automation processes is often neglected but it is essential if you want to reap the real…

Finding the right balance between emailing and calling to get the most optimum results for your collections management.

Find out how accurately the system applies invoices or payments that are never touched by your team.

Much like the technology deployment follows a project plan, the associated change management efforts must also follow a similar approach. Here are the key components…

In order to achieve optimum performance against the growing challenges and payment methods of Accounts Payable, here are 4 things Credit and Accounts Receivable leader…

Transforming your collections management by automation. Here are the key goals you need to plan ahead for best results.

Learn more about the five common bottlenecks that provide relatively small returns for the amount of time consumed and how to address them

How much more effective could the change and your company be if all the unique flavors of your stakeholders were combined into an awesome solution…

These seven steps must be incorporated into any automated remittance algorithm to ensure remittance details captured from both the lockbox and other electronic payment channels…

Do you believe paperless deductions to be the ultimate solution? It is NOT! Analyze the typical challenges and how to overcome them.

Here is quick guide to leverage your credit solution to drive maximum automated decisions

Too many forms of payment (check, ACH, wire transfer) across multiple lockboxes or banks coupled with inconsistent remittance details in different formats (paper, EDI, email…

Have you struggled with automating your collection processes? Avoid these 4 typical pitfalls to collect faster

Organizations rarely have an extensive level of change management expertise internally to design elaborate programs for execution. Here is a simple formula to get you…

While you might accept that facing problems in collections management is an everyday affair and you need to just deal with it, what if you…

With the goal of reducing SG&A expenses, there is an ongoing pressure to develop strategies that focus on reducing costs in the 'order to cash'…

SAP implementations are more complex than they seem to be. Join Sam as he shares his first experience of SAP implementation and how they are…

Which approach do you prefer when it comes to your credit and collection activities- Qualitative or Quantitative? Without the proper tools to manage a whole…

The biggest roadblock to order to cash efficiency is the extensive use of manual tasks, in this day and age of technology and automation. Don't…

The best way to improve productivity and reduce costs is by establishing an environment of continuous improvement within your organization. It also helps facilitate initiatives…

Collection Cloud efficiency is facilitated by the integration of tickler file and computerized notepad with the A/R database.

Shortening your collection cycles is a bit of a misnomer. What you really want to do is to keep customers from becoming very past due…

Remember the book "Who Moved My Cheese" written by Spencer Johnson, M.D. that was wildly popular in the late 1990s and early 2000s. Maybe the…

Tracking Trade Promotion deduction for Consumer Products Industry is simplified by HighRadius Deduction Cloud

The first step for A/R transformation: Find what you need based on detailed analysis of your existing process and where you stand against your competitors

Armed with better visibility, final control on decision-making and huge costs savings initially lost on manual work, find how you can win the argument against…

Follow these 8 steps to shorten your order-to-delivery cycle, increase cost-efficiency of the process and customer satisfaction without increasing any risk involved.

In IT space, adding functionality to the solution equals hours of time lost in coding. But, not with SAP here are the top 5 things…

A few weeks have passed since the New Year began and most individuals' New Year's resolutions have long since been broken.

Clearing the air around Agile Methodologies and Enterprise Architecture. Also find out if they really co-exist.

Still struggling with credit risk management? Leverage this checklist to enhance your portfolio management.

Experience change management with Tammie Calys, President at Transformation Management Consulting, LLC

Integrate these employee engagement strategies to enhance change management efforts and ensure that employees are truly producing results

Understand 'analysis paralysis' in change management, the three stages involved and how to get rid of it to handle changes effectively

Follow these quick steps to make change management easy to adapt and a delightful experience

70% of all company change initiatives fail due to the sole focus on the technical solutions while disregarding the importance of the people side of…

De-clutter the jargons associated with cloud computing. Understand the key benefits such as total cost, deployment time and security