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Order to Cash Knowledge Center

Recent Webinars

Finance Transformation: How Automating Order to Cash & Record to Report Impacts the Bottom Line

7 December 2022
11:30 AM CST

Finance Transformation: How Automating Order to Cash & Record to…

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CFO’s Outlook 2023: Cash Culture Led by Autonomous Finance

30 NOVEMBER 2022
8 30 AM PST | 10 30 AM CST | 11 30 AM EST

CFO’s Outlook 2023: Cash Culture Led by Autonomous Finance

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Webinar

“Hello Freeda”: AI-Powered Digital Assistant For Order-To-Cash

Abstract

“Hey Alexa, turn on the lights!” Forrester projects, 66 million US homes will be using…

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Webinar

Artificial Intelligence : Is Collections As a Profession…

Abstract

Five decades ago when ATMs were first introduced into society, there was a huge uproar…

30 min

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Blog

Prescribing Success by Leveraging AI to Treat Finance…

Abstract

It’s the perfect time to drive change and reap the benefits that digital transformation can…

6 min

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Webinar

O2C Premium Club: Role of Digital Transformation in…

Abstract

Learn how the role of digital transformation is creating value for accounts receivable. Discover the…

30 min

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eBook

Modern CFO’s Guide to Fintech Use Cases

Abstract

The emerging technologies that interest CFOs Use cases of AI, IoT, blockchain, predictive analytics, and…

10 min

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eBook

10 Easy Ways to Employ Tactics to Get…

Abstract

How Fortune 1000 companies and SMEs automate credit and accounts receivable operations to improve productivity…

25 min

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Blog

How can CFOs leverage Accounts Receivable Data: Key…

Abstract

Expert insights from HighRadius, EY, and Atradius underline the impact of CFO's data-driven insights on…

10 min

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Radiance

Future of B2B Billing & Payments

Abstract

Vikram Gollakota: Thank you all. Thank you all for joining us. Wow, it is loud.…

42 min

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Blog

The A/R Leaders’ Guide: Major Evolutions in Strategy…

Abstract

The new role for collections teams in ensuring cash flow while safeguarding the customer experience.

5 min

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Blog

Accounts Receivable Reports AR Leaders Should Track in…

Abstract

Finance managers use various types of accounts receivable reports to track cash position and operational…

6 min

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Blog

Redesigning Job Roles With Autonomous Finance before 2023

Abstract

This blog provides insights for finance leaders to manage their teams effectively by redesigning the…

10 min

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Webinar

Credit Leader Vs. The Economy: Recommendations From Industry…

Abstract

A summary of recommendations from a panel of credit experts to help credit managers restrategize…

60 min

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Radiance

Customer-Centric Digital Transformation: Zurich’s Digital Initiatives for 2020…

Abstract

Understanding the customer-led digital transformation initiatives at Zurich. Cash application automation at Zurich: a success…

30 min

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Blog

Gartner Recommended – Five-Step Guide For CFOs To…

Abstract

Insights from the Gartner survey, conducted across 300+ CFOs, provide 5 ways CFOs can achieve…

3 min

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eBook

A CFO’s Guide to Scaling Mid-Sized Businesses with…

Abstract

Identify the ideal AR tech stack to overcome the limitations of manual AR processing and…

10 min

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Blog

My Advice To My Former Self About A/R…

Abstract

Insights from a former A/R practitioner on areas in O2C that require your immediate attention…

5 min

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Blog

The Secret Recipe for AR automation: How mid-market…

Abstract

The Secret Recipe for AR automation: How mid-market businesses are getting smarter.

4 min

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Blog

Automating Collections Requires Aggressive Goals

Abstract

Transforming your collections management by automation. Here are the key goals you need to plan…

3 min

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Webinar

Faster Payments: Fundamentals of B2B Payment Acceptance and…

Abstract

Corporate teams across A/R, A/P, Treasury, and Banks too are excited about faster payments. However,…

30 min

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Blog

From Whirlpool: 10 Steps To Digitally Transform A/R…

Abstract

Background Whirlpool is one of the world’s leading home appliances companies focused on innovation and…

7 min

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Blog

Three Ways Your A/R Team Can Play a…

Abstract

This infographic contains proven strategies that help A/R leaders to elevate themselves to more strategic…

4 min

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Blog

Five Key Takeaways From the 2022 Gartner CFO…

Abstract

HighRadius reveals the top five trends that are shaping CFOs’ digital transformation efforts based on…

6 min

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eBook

European Union Regulations Regulating Working Capital

Abstract

15-min Read An actionable summary of how European Union Regulations impact the working capital, and…

9 min

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eBook

Overcoming the Seven Critical Challenges for A/R Shared…

Abstract

Insights into how shared services leaders are coping with the turbulent economy and how they…

5 min

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Blog

Digital Transformation By Artificial Intelligence

Abstract

An insight into the eventful development of AI characterized by its application in today's market…

2

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Webinar

Is AI the Aspirin for Your Cash Application…

Abstract

Cash Application continues to be a thorn in the side of even the most seasoned…

60 min

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Blog

ENGIE: Order To Cash Digital Transformation in Practice

Abstract

Due to manual and non-streamlined Finance processes, collectors often spend too much time looking for…

5 mins

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Blog

How Can Automation Help CPG Companies to Cut…

Abstract

This blog highlights the three major aspects of cost consideration in the CPG industry

5 min

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Blog

Achieve 100 Automation Rates for Email Remittance Customers

Abstract

Learn how to link email remittances to its payments and extract remittance information from the…

3 min

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Blog

Three Ways to Master the Art of Credit…

Abstract

This blog highlights the credit risk mitigation strategies used by five leading credit groups to…

5 min

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Radiance

Building Best-in-Class Credit & Collections Teams

Abstract

Interviewer: I’m sorry I was talking on mute or some of our customers might have…

43 min

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Blog

9 Tips To Evaluate A Customer Payment Portal

Abstract

Customer payment portals help to fast-track receivables collection. Learn about the factors to keep in…

5 min

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Blog

2021 Is Worse Than 2020 For Consumer Goods…

Abstract

2020 was an extremely difficult year for the consumer goods industry. In the early months…

4 min

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Webinar

Collections Dead-End?

Abstract

Most organizations partner with third-party collection agencies to help recover from their severely delinquent customers.…

30 min

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Blog

My Eye-Opening First Experience with an SAP Blueprint

Abstract

SAP implementations are more complex than they seem to be. Join Sam as he shares…

2 min

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Radiance

Customer Centric A/R Strategies

Abstract

Kiran Rana: Can you hear me? OK. All right. So I just want to set…

27 min

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Radiance

Radiating A/R Operations: Collaborating with a Third-Party Ally

Abstract

Joy Krugel: Okay, just to check everybody here since we have a full room I…

33 min

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Webinar

11 Credit & Collections Leading Indicators to Tackle…

Abstract

The Coronavirus outbreak has suddenly emerged as one of the biggest global crises of all…

60 min

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eBook

Understanding Order-to-Cash Automation Process in ERP

Abstract

Order-To-Cash process in ERP Importance of AR automation HighRadius AR solution for your ERP

11 min

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Webinar

75% Reduction In Past-Due Invoices: The Digital Evolution…

Abstract

Back in the day, when Shurtech started exploring A/R automation, their primary objective was to…

61 min

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Blog

Gartner Recommended – 5A Technology Framework to Transform…

Abstract

This blog enlists five technologies prescribed by Gartner to streamline GBS digital transformation journeys.

6 min

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Template

DSO Calculation Excel Template

Abstract

Calculate your Days Sales Outstanding (DSO) with our Excel-based calculator, and get additional, actionable insights…

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Webinar

Artificial Intelligence Masterclass: Are you getting scammed in…

Abstract

Artificial intelligence or AI is one of the most misused terms in tech today, and…

30 min

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Blog

How EmployBridge Improved Cash Flow & Transformed Their…

Abstract

Today, the A/R professionals not only have to deal with multiple payment methods, but they…

4 min

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Radiance

Customer Profitability: Hidden A/R Costs That Eat Away…

Abstract

Proactively reduce deduction write-offs with root-cause analysis for faster resolution. Improve working capital and lower…

30 min

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Blog

Trade Tariffs/Import Duties: Impact on Credit Teams

Abstract

what is trade tariff and how credit teams have multiple ways of dealing with import…

4 min

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Webinar

4 Collections Best Practices That MidMarket Leaders Are…

Abstract

Cash is king! Don't let it become bad debt. However, sometimes things don't always go…

30 min

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Webinar

Boost your Cash Forecast with an Intelligent Collections…

Abstract

In this episode, we discuss how an intelligent collections strategy can improve your cash forecasting.

60 min

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Webinar

From Whirlpool: 10 Steps To Digitally Transform A/R…

Abstract

Finance and A/R departments leveraging technology underwent significantly lower disruption amidst the COVID crisis when…

60 min

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eBook

The CFO Mandate: Understanding the Future of Automation…

Abstract

Ways to rethink costs and collections with finance automation to improve cash flow, customer relations,…

10 min

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Blog

Mergers and Acquisitions: An Overview

Abstract

An insight on eventful Mergers & Acquisitions (M&A) all around the world and how any…

2

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Blog

7 Benefits of Real-Time Data Management in Mid-Market

Abstract

Inaccurate data is one of the most important reasons many mid-market businesses face turmoil; learn…

4 min

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Webinar

The Hewlett-Packard Enterprise Game Plan for Order-to-Cash Management…

Abstract

Order to Cash leaders and process owners are faced with multiple challenges in the wake…

60 min

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Blog

What Trade Credit Teams Could Learn from Domino’s

Abstract

Domino's layer of customer satisfaction is unbeatable. Why not include the same customer satisfaction, visibility…

4 min

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Blog

How Do Businesses Set Up and Accept ACH…

Abstract

4min

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Blog

Credit Risk Management Best Practices (6 Proven Strategies)

Abstract

You need robust credit risk management best practices to avoid bad debts and improve cash…

5 min

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Blog

5 Cs of Credit: Understanding How to Perform…

Abstract

Understand the five C's of credit- character, capacity, capital, collateral and conditions to determine creditworthiness…

2 min

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Webinar

How AstraZeneca standardised order-to-cash

Abstract

Hear from AstraZeneca on their O2C vision, changing external customer behaviour to improve business performance…

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Blog

Want zero bad debts? See how Yaskawa America…

Abstract

Most humans crave the zeroes when it comes to figures and calories. Wouldn’t it be…

4 mins

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Blog

How to Check the Creditworthiness of a New…

Abstract

In this guide get to know what is Creditworthiness and the exact steps you need…

5 min

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Radiance

Are You Interpreting DSO Correctly? Tips to Leverage…

Abstract

Real-life instances of how organizations misinterpret DSO. How Lhoist achieved 5X collector’s productivity through automation.

30 min

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Blog

7 Best Practices To Ensure Faster Collections

Abstract

Learn about 7 best collections practices to ensure faster collections that work across industries to…

2 min

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Blog

AR vs AP: How They Help Streamline Cash…

Abstract

Learn accounts receivable vs accounts payable and maintain a balance between AR and AP for…

4 mins

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Blog

The Importance of Problem Tracking in Your Collections…

Abstract

While you might accept that facing problems in collections management is an everyday affair and…

3 min

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Blog

What is Allowance for Doubtful Accounts? [Calculation &…

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An allowance for doubtful accounts or (bad debt) is a prediction made by a company…

5mins

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Blog

Intercompany Accounting: Process, Challenges & Best Practices

Abstract

Intercompany accounting is the process of recording financial transactions between two separate legal entities within…

5min

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Webinar

A Virtual Brunch with HighRadius: Wake up to…

Abstract

Manual O2C processes holding you back? Automate collections and disputes to achieve scalability. Watch on-demand…

54min

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eBook

A Collector’s Guide: 8 Types of Delinquent Customers…

Abstract

We have identified 8 types of delinquent customer personalities and customized conversation tactics for them…

3 min

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Webinar

A Day In The Life of A Credit…

Abstract

Artificial intelligence-enabled credit management - is it the present? Or the future? Or just a…

45 min

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Blog

Simplifying Dispute Management for Your Collectors & How…

Abstract

Understand collections and dispute management and how HighRadius' Collections Dispute Management software can help Collectors…

6 min

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Blog

Scale Up Collections Using AI and Customer Profiling…

Abstract

Discover the benefits of customer profiling and how Mercury Marine used it to improve their…

3 min

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Radiance

End-to-End Visibility into Credit Risk

Abstract

Gunther Smets: Good morning everybody. So my name is Gunther Smets and I work with…

39 min

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Blog

Where are Consumer Goods Accounts Receivable Departments Losing…

Abstract

Consumer goods companies, especially those dealing in essential goods, have seen steep demand hikes and…

4min

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Webinar

Deduction Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to…

58 mins

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Blog

5 Ways Traditional Invoicing Holds Back Mid-Market Companies

Abstract

Traditional invoicing comes with several drawbacks. Learn how e-invoicing helps overcome the drawbacks of traditional…

4 min

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Radiance

Switching to Automation: Hershey’s Kroger’s Deductions Automatic Resolution…

Abstract

Understand how Hershey's automated deduction resolution process helped them reduce write-offs Learn about the future…

30 min

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Radiance

Best-Practices for Post-Audit Deductions

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[00:30] Roger Anderson: Sure everybody is looking forward to the day, so hopefully, this topic…

27 min

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Webinar

O2C: Achieving Process Excellence in SSC through E2E…

Abstract

Join Rahul Malhotra, Senior leader, QTC Avis, Joe Craughan, Head Global Process & Service Owner…

60 min

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eBook

From Chaos to Calm: 2 Simple Techniques to…

Abstract

Social distancing is challenging, especially if you don't know when it will end. But you…

3 min

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Blog

Migrating from Microsoft GP to Dynamics 365 Business…

Abstract

Migrate your business from Microsoft Dynamics GP to the cloud with Business Central and look…

5 min

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Blog

Traditional Outsourcing Model is Dying – Three Reasons…

Abstract

Based on SSON’s Report on O2C for Shared Services 2022, learn how the Integrated O2C…

5 min

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Radiance

5 Expectations of Tech from A/R Team

Abstract

Emanuel (Fito): Can You hear me? Okay. Yes. I’m an IT guy. And the idea…

35 min

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Webinar

Look Back 2021 Product Webinar Series | EIPP

Abstract

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Radiance

AI-Driven O2C Transformation: 76% Efficiency Gain in Average…

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Integrated O2C process: how the A/R modules interact with each other Freedom from delays: how…

35 min

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Blog

Calculating the Age of Open Deductions With Days…

Abstract

Days Deductions Outstanding or Deductions Days Outstanding is a popular metric which is used to…

5 min

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Blog

How To Best Handle Post Audit Claims

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THERE ARE GOOD OMENS, THERE ARE BAD OMENS, AND THEN THERE ARE POST-AUDIT CLAIMS Post-audit…

4 min

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eBook

What CFOs Taught Us in 2022

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5mins

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Blog

Cloud Migration: 10 Reasons Why CFO’s Need to…

Abstract

According to Gartner, accelerated by the Covid crisis, the worldwide end-user spending on public cloud…

4 min

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eBook

How to Boost Working Capital During the New…

Abstract

This eBook outlines the insights from Bank of America, CITIBANK and  Ernst & Young on…

7 mins

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Radiance

Leveraging Credit Insurance

Abstract

Santiago Tommasi: Because so much so I didn’t know yesterday that they were recording this,…

36 min

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Template

Top Order-to-Cash Shared Services KPI

Abstract

Need Some Help? Understanding which KPIs hold the most strategic value for your current board…

2 mins

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Webinar

Navigating the Grey Areas of Order to Cash…

Abstract

The order-to-cash(O2C) space is highly regulated with directives on e-invoicing and late-payment and so on.…

30 min

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Webinar

Customer Behavior Analysis For Proactive Collection Strategies

Abstract

Get to picture true payment date prediction techniques in this session as Tanmay Mehra, Sr.…

30 min

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Blog

5 Focus Areas for GBS Leaders to create…

Abstract

This infographic talks about 5 focus areas every GBS leader needs to improve in order…

5 min

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Webinar

A Glimpse: Digital Order to Cash with AI-Powered…

Abstract

What will be covered in the session: •The buzz around digital transformation •Wait, before you…

45 mins

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Blog

Hesitant about investing in technology? Here’s why AI…

Abstract

Amid an economic downturn, recession fears, and inflation, can AI adoption safeguard the CFOs office…

4 min

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Webinar

Will Artificial Intelligence Replace Credit Managers?

Abstract

While automation is busy causing A/R disruption of the decade, the traditional debate of technology…

30 min

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Webinar

Credit Policy in 2019

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Across industries, the credit department is perhaps the most impacted by these following trends: Macroeconomic…

30 min

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Blog

GPO: A Step Towards The Future

Abstract

From the past few years, we have seen the emergence of a new business strategy…

3 min

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eBook

Winning Formula for Successful Digital Transformation in Shared…

Abstract

70% of the digital transformation projects fail Leadership team is aware only of 4% of…

7 min

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Blog

Digital Transformation: What it means and why it’s…

Abstract

Understand the importance of digital transformation. 5 steps to guide your O2C digital transformation process.

5 mins

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Webinar

Managing DSO and Effective Collections

Abstract

Cash is ‘king’ during uncertain times - for you as well as your customers. In…

45 min

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Blog

Accounts Receivable Dispute management: Process & Resolution

Abstract

Dispute management is the process of resolving issues related to accounts receivable between a business…

4 mins

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Blog

Kicking Remittance Processing Up a Notch

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Learn about the tasks involved in remittance processing, as well as the difficulties and solutions.

3 min

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Blog

Cargill’s Three-Step Mindshift towards a Revenue Generating Model

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Cargill’s GBS leadership shares insights on overcoming the roadblocks to improve revenue growth by ensuring…

5 min

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Webinar

A Day in the life of a credit…

Abstract

Is AI really possible in credit management today or is it something you will have…

30 min

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Webinar

Conducting Periodic Performance Reviews for A/R Teams Working…

Abstract

With the switch to a remote working environment, A/R managers are trying their best to…

45 min

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Blog

Collection Account Prioritization- 5 Best Ways To Get…

Abstract

5 Best Ways To Get Started with Collection Account Prioritization strategies for Account Receivable (AR)…

4 min

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Radiance

Credit & Collections Digital Transformation Workshop

Abstract

This interactive workshop will be led by Bryan DeGraw, Associate Principal and Global Lead of…

85 min

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Blog

Artificial Intelligence for Finance in 2019: Job Losses…

Abstract

Even though the popular perception is that artificial intelligence (AI) is only going to be…

4 min

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Blog

3 Steps to Measuring Effectiveness of OCR and…

Abstract

learn the Steps for measuring the Effectiveness of OCR and Cash Application Automation. OCR Measurement…

3 min

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Blog

Reimagining credit and collections with technology and customer…

Abstract

See how technology can boost customer satisfaction across credit and collections. Provide good service and…

4min

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Blog

3 Easy Steps To Forecast Accounts Receivable Using…

Abstract

Step 1 for forecasting AR using DSO is to perform sales forecast, step 2 is…

5 min

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Blog

Preventing revenue leakage: Three deduction focus areas on…

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Three strategies for A/R leaders to improve their deductions management system and reduce revenue leakage…

4 min

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Blog

Transforming A/R Operations with AI Technology as Past-Due…

Abstract

5 mins

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eBook

4 Reasons Why CFOs Need to Re-think B2B…

Abstract

4 major reasons why CFOs need to change their B2B payments strategy A look at…

7 min

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Blog

Digital Transformation: A Journey

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Learn what industry leaders have to say about their experiences with ‘real’ transformation “If anybody…

4 mins

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Radiance

Benchmarking, Project Planning, and Performance Tracking for Centralized…

Abstract

Learn how prioritized worklist helped Primesource to create collection strategies. Understanding the importance of analytics…

35 min

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Blog

How To Improve AR Collections Process In The…

Abstract

Learn here the 4 best ways to improve accounts receivable collections & explore new ways…

4 min

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Blog

Learn How Leaders and Managers Resolve Crisis

Abstract

Explore vital steps and mannerisms that managers and leaders across the globe implement to resolve…

2 min

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eBook

Sample RFP for Cash Allocation Automation

Abstract

How To Convince Your C-Suite Series

8 min

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Blog

Does Inaccurate Deductions Identification Adversely Affect Your Business?

Abstract

Inefficient deductions management process can impact customer satisfaction. Identification & resolution of valid deduction should…

9 min

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Blog

Global Business Services vs. Shared Services vs. Outsourcing:…

Abstract

The right choice depends on your vision and costs. GBS offers a tailored solution based…

6 min

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Webinar

Collection Cloud Best Practices Webinar

Abstract

Best practices to get the most value out of Collections Cloud Key product features released…

1hr

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Blog

A Comprehensive Guide to POS Transactions

Abstract

What is considered a POS transaction? Learn more about the definition of point of sale…

4 min

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Radiance

Global-ready Cash Application

Abstract

Martin Doran: So just full disclosure, I come from an I.T. background and we’re not…

29:42

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Blog

A CFO’s Perspective on Top 5 Mistakes Of…

Abstract

This blog provides insights on the top 5 mistakes of 2022 from a CFO’s perspective…

5mins

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Webinar

5 Steps to Improve Cash Forecasting Accuracy with…

Abstract

“Forecast accuracy increases as extensive data is analyzed intensively.” A recent survey with treasury teams…

30 min

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Webinar

7 Ways AI Makes Credit Teams Strategic Growth…

Abstract

According to a survey by McKinsey, 80% of organizations have already implemented Artificial Intelligence (AI)…

30 min

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Webinar

Decoding AI for Accounts Receivables Automation

Abstract

40 min

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Blog

Best Practices to Future Proof Your Accounts Receivable…

Abstract

While shared service centers have traditionally been focused on cost reduction, order-to-cash GPOs have been…

6 min

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Blog

Taking Charge of Deductions Management: 11 Things All…

Abstract

Historically, suppliers with $1Bn in revenue are estimated to lose almost $3Mn annually because of…

4 min

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Blog

Everything you need to know about Credit

Abstract

With companies realizing the importance of credit analysis, its value is increasing every day. It…

15 min

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eBook

12 Collection Strategies for Every Aging Bucket

Abstract

Compilation of strategies used by top-performing collectors across 15 industries

4 min

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Blog

How to transition your CFO office to digital…

Abstract

Digital payment transformation is crucial for CFOs to enhance process efficiency, improve cash flow and…

5 min

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Radiance

Achieving 95% Straight-Through Processing for 1 Million Payments…

Abstract

Learn how Caliber Collision saved 12 hrs per day in processing payments using IR. Learn…

40 min

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Webinar

Receivables Analytics Cloud Best Practices Webinar

Abstract

Join us to explore how automating the Order-to-Cash Cycle reduces Time, Complexity, and Cost in…

31 min

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Webinar

Transforming Shared Service Workforce: Why Ignoring AI &…

Abstract

While you are struggling to adopt AI & automation in your O2C processes, did you…

60 min

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Blog

Cash Application Process – Leveraging Automation

Abstract

How to automate your cash application? What could be the possible limitations of your automation?…

4 min

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eBook

How Did Robots Win Over Amazon in the…

Abstract

Find out about the specific challenges posed by manual processing of disputes, and how automation…

4 min

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eBook

Beyond ERP: The Impact of Optimizing Accounts Receivable…

Abstract

The current state of AR for mid-market businesses How to optimize Microsoft Dynamics to meet…

10 min

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Webinar

Building a Deductions Dashboard in Excel

Abstract

At this time of economic uncertainty, companies want to keep a close watch on the…

45 min

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Webinar

Deductions Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to…

38 min

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Webinar

Order-To-Cash Workforce 2.0: Upskill Your Team for The…

Abstract

Since the advancement of technology in order-to-cash, one of the biggest challenges for enterprise leaders…

60 min

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eBook

AR Data Analytics and Dynamic Reporting: A CFO’s…

Abstract

Discover how to drive business excellence with advanced accounts receivable analytics Explore essential KPIs and…

20 min

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Blog

How to Calculate Credit Card Processing Fees? [Tips…

Abstract

Credit card processing fee is calculated after finding the effective rate, which is the total…

5mins

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Blog

The Future of Credit Risk Management in Accounts…

Abstract

In this blog, we’ll look at the future of credit risk management in accounts receivables…

5 min

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Webinar

Managing A/R During Crisis: 5 Ways AI +…

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