Order To Cash Knowledge Center

Recent Webinars

Thursday, January 30, 2020
1:30 PM GMT

Credit Management in 2020: 7 Ways RPA & AI Would Transform Your Legacy Credit Assessment Process

Upcoming

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Wednesday, January 15, 2020
09:00 AM - 10:00 AM CT

75% Reduction In Past-Due Invoices: The Digital Evolution Of Order-To-Cash At Shurtech

On Demand

Watch Now

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FEATURED

Everything you need to know about Order-To-Cash

Abstract

In the financial world, the idea of having an efficient Order to Cash is to translate sales into actual benefit of the organization. It is vital for a business to optimize it’s Order to Cash…

15 min

4 min

How Zurich Leveraged AI to ‘Insure’ 85% Straight-through Cash Posting

Abstract

About Zurich Zurich Insurance Group Ltd. is a Swiss insurance company, commonly known as Zurich, headquartered in Zürich, Switzerland. The company is Switzerland’s largest insurer. Zurich as a company shares risk expertise and…

4 min

41 min

Advanced Credit Scoring Models and Workflow Automation

Abstract

Have your credit scoring models caught up with technology advancements such as artificial intelligence and statistically validated algorithms? Or, do you continue relying on expert scorecards that have been designed using manually assigned…

41 min

58 min

Credit Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius® Integrated Receivables platform reduces cycle times in your…

58 min

10 min

23 KPIs for Shared Services: From Process Manager to Strategic Leader

Abstract

This detailed ebook outlines the top 23 KPIs which can help you improve process performance, identify the next steps and make strategic impacts on the organization.

10 min

37 min

The Perfect A/R Dashboard: 5 Reporting Dashboards Fundamental for Every Credit and A/R Leader

Abstract

E-book on the Collections Operations Maturity Model: Lower DSO by Enabling People, Process, Data, Collaboration and Technology

37 min

20 min

9 Proven Strategies to Reduce DSO by 15%

Abstract

How Fortune 1000 companies and SMEs automate credit and accounts receivable operations to improve productivity and reduce DSO and past-due A/R.

20 min

3 min

The “Change” – The Most Important Part of Accounts Receivable Transformation Investments

Abstract

Organizations rarely have an extensive level of change management expertise internally to design elaborate programs for execution. Here is a simple formula to get you along the way for successful A/R transformation.

3 min

3 min

Change is Great Until It Happened to ME!

Abstract

Experience change management with Tammie Calys, President at Transformation Management Consulting, LLC

3 min

30 min

Explain Like I’m Five: The Non-Nerdy Guide to Artificial Intelligence in Order to Cash

Abstract

The importance of data for decision making by a software can be observed when you try searching for directions on Google Maps in off-line mode. In the absence of live data, it only…

30 min

16 min

5 Cash Application Automation Technologies Every AR Manager Should Know

Abstract

This ebook outlines five Cash Application Automation Technologies and gives a detailed information about the challenges faced in AR environment and how automatin can help overcome them.

16 min

30 min

Danone’s Guide for A/R Managers: 8 Reasons Why Digital transformations Fail.

Abstract

A whopping 84% of digital transformation projects fail to realize the real benefits, concludes an article by Forbes. Why? Clue: The answer is not related to technology. Digital transformation, contrary to popular belief,…

30 min

5 min

Sample GAP Analysis For Cash Allocation Automation

Abstract

This ebook outlines the necessary steps for GAP analysis, showcasing the intricacies of the scoring model and vendor evaluation for the proposed automation project.

5 min

38 min

Deductions Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius® Integrated Receivables platform reduces cycle times in your…

38 min

60 min

Ride Out the ‘Economic Roller Coaster’ Leveraging Credit Management Automation

Abstract

A recent survey by the National Association for Business Economics(NABE) revealed that 38% of the respondents believed that an upcoming recession is about to hit the globe. There is still a lot of…

60 min

7 min

3 Tips for Faster Credit Reviews and Credit Scoring

Abstract

"Learn how Fortune 1000 companies are leveraging automation for a better credit review process, increased account coverage and improved credit management."

7 min

31 min

Receivables Analytics Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius® Integrated Receivables platform reduces cycle times in your…

31 min

38 min

Deduction Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes.

38 min

4 min

Work from home in Order to Cash

Abstract

Are you aware of how Artificial Intelligence is allowing Order To Cash Professionals to stay on top of their work from the comfort of their couch.

4 min

3 min

Best Practices: Receivable, Credit, and Collections

Abstract

An article by Inc. sheds light on what are the best case practices that need to apply to generate optimal efficiency for Accounts Receivable

3 min

2 min

5 Technology Trends Every Treasury Leader Should Know About

Abstract

Learn how technology is enabling treasury leaders to move away from daily transactions and serve as strategic counsel for their CFOs

2 min

4 min

The Shift from Excel to Excelling in Credit Management

Abstract

Excel Spreadsheets have been in place for a very long time when it comes to credit management but are they really the most efficient tools available to you?

4 min

45 min

A Day In The Life of A Credit Professional With AI: Watch it ‘LIVE’

Abstract

Artificial intelligence-enabled credit management - is it the present? Or the future? Or just a fantasy? Although there is a lot of buzz around how AI can influence your business processes, career, and…

45 min

60 min

Is AI the Aspirin for Your Cash Application Headache?

Abstract

Cash application continues to be a thorn in the side of even the most seasoned treasury professionals. Inefficient cash application inhibits working capital optimization, damages customer relationships, and impacts the productivity of employees…

60 min

62 min

Cash Forecasting Innovation: How Artificial Intelligence is changing the Game

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius® Integrated Receivables platform reduces cycle times in your…

62 min

3 min

Bayer’s Global Cash Application Roll-Out for 12 Countries

Abstract

Hello! Are you looking at expanding your company overseas? Do you face problems in your Collections and Cash Application? Well then, you came to the right place. With the example of the company,…

3 min

15 min

Credit and A/R: AI Automation Shopping Guide for Decision Makers

Abstract

4 world class GPOs from Cargill, Air Products, Keurig Dr Pepper and Danone explain how they changed the tides in their favour and prepared their A/R for future.

15 min

5 min

Calculating the Age of Open Deductions With Days Deductions Outstanding

Abstract

"Days Deductions Outstanding or Deductions Days Outstanding is a popular metric which is used to analyse how efficiently an organisation is resolving its Deductions."

5 min

4 min

12 Collection Strategies for Every Aging Bucket

Abstract

This detailed B2B collections guide gives you insights about the top 12 collection strategies given by best-performing collectors across 15 industries.

4 min

6 min

How Brightstar Links A/R Automation to Customer Profitability

Abstract

Tim Walker from Brightstar explains how technology and A/R best-practices improve customer experience, fast-track A/R and lower costs.

6 min

Free Account Receivable Aging Report Excel Template

Abstract

The aging report template gives you an intuitive aging dashboard of past due receivables. Additionally, we provide a self-prioritizing collections worklist template that could automatically prioritize your accounts according to risk class, aging bucket and…

5 min

Don’t Judge DSO: How to Interpret DSO Correctly

Abstract

Organizations often misinterpret DSO as a metric that results in improper action items. For senior management, it is important to understand the interpret DSO properly to scale your business processes

5 min

30 min

Artificial Intelligence : Is Collections As a Profession Disappearing?

Abstract

Five decades ago when ATMs were first introduced into society, there was a huge uproar regarding the job loss it would entail for bank tellers. The result? The creation of more jobs by…

30 min

59 min

Collections Cloud Quarterly webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius® Integrated Receivables platform reduces cycle times in your…

59 min

4 min

Artificial Intelligence for Finance in 2019: Job Losses Vs Job Creation

Abstract

Even though the popular perception is that artificial intelligence (AI) is only going to be a job killer, reports say that 2020 onwards, AI will start adding more jobs than it would take…

4 min

60 min

Credit Management in 2020: 7 Ways RPA & AI Would Transform Your Legacy Credit Assessment Process

Abstract

With the onset of a new decade, A/R and credit leaders are busy setting up goals and framing new initiatives to scale up their business. However, are all these goals achievable if your…

60 min

3 min

Learn How Mercury Marine Transformed Their Collections Process With Automation

Abstract

About Mercury Systems, Inc. is a multi-million dollar company assisting the aerospace and defense industries. Headquartered in Andover, Massachusetts, their procedural subsystems are used in Intelligence, Surveillance, and Reconnaissance (ISR), Radar, Electronic Warfare (EW), storage…

3 min

33 min

EIPP Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius® Integrated Receivables platform reduces cycle times in your…

33 min

3 min

Automate Cash Posting with RDC 2.0. and Mobile RDC for Remote Deposits

Abstract

A $55 Billion Wholesale Company Learn how a $55.3 Billion wholesale company leveraged mobile RDC to achieve 85+% automation for processing remote deposit payments across 72 operating companies

3 min

5 min

Defining the O2C Strategy Post Mergers and Acquisitions

Abstract

An insightful summary on why order-to-cash is more than just a financial process and should be highly prioritized during a merger or acquisition

5 min

30 min

Credit Policy in 2019

Abstract

Across industries, the credit department is perhaps the most impacted by these following trends: Macroeconomic factors - rising interest rates, tax reforms and prediction of recession Technological advancements in A/P including adoption of…

30 min

51 min

Alleviating Small Business Credit Risk with Data and AI

Abstract

1000s of trade and B2B credit managers leave money on the table by not doing business with SMBs because of the higher risk perception and unavailability of credit data. However, according to the…

51 min

3 min

Improve Cash Flow and Shorten Your Collection Cycles

Abstract

Shortening your collection cycles is a bit of a misnomer. What you really want to do is to keep customers from becoming very past due so your own company can

3 min

22 min

The CFO’s Guide to Unlocking Working Capital with Credit and Receivables Technology

Abstract

Credit and A/R projects are large, complex, expensive and fraught with risks. This e-book demystifies technologies such as Robotic Process Automation and Artificial Intelligence to help finance leaders transform operations.

22 min

3 min

Automating Collections Requires Aggressive Goals

Abstract

Transforming your collections management by automation. Here are the key goals you need to plan ahead for best results.

3 min

15 min

Everything you need to know about Deductions

Abstract

Business-to-Business (B2B) selling has traditionally been very different from Business-to-Consumer (B2C) models. B2B models use a different set of marketing and sales strategies, and notably different is the financial model on which B2B…

15 min

3 min

Energize Your Portfolio Management

Abstract

Still struggling with credit risk management? Leverage this checklist to enhance your portfolio management.

3 min

30 min

The Credit, Collections & Sales Bermuda Triangle

Abstract

In a recent survey by Credit Today, 34% of credit & finance professionals identified collaboration with sales as a top challenge. Think about the revenue that is lost when sales teams do not…

30 min

3 min

Don’t Commit these Collection Automation Pitfalls

Abstract

Have you struggled with automating your collection processes? Avoid these 4 typical pitfalls to collect faster

3 min

3 min

Has Your Accounts Receivable Department Been Able to Catch Up with the Latest Electronic Payment Trends?

Abstract

Find out how accurately the system applies invoices or payments that are never touched by your team.

3 min

8 min

RDC 2.0 – Achieve 5-digit dollar savings in Bank Lockbox Fees

Abstract

RDC 2.0, next-generation Remote Deposit Capture technology, cuts the expenses of bank lockbox fees and processing while achieving end-to-end deposit and reconciliation for check payments.

8 min

30 min

75% Reduction In Past-Due Invoices: The Digital Evolution Of Order-To-Cash At Shurtech

Abstract

Back in the day, when Shurtech started exploring A/R automation, their primary objective was to not having to increase the headcount with global expansion. Making over 750 million in revenue every year, Shurtech’s…

30 min

4 min

Anatomy of a Self-Service Payment Portal

Abstract

"Learn about the features of self-serving e-invoicing and payment portals that will automate the entire billing and payments process across your business."

4 min

3 min

Kicking Remittance Processing Up a Notch

Abstract

These seven steps must be incorporated into any automated remittance algorithm to ensure remittance details captured from both the lockbox and other electronic payment channels are matched correctly to the receivables database.

3 min

11 min

Amazon, Walmart, the Secret Battle for FinTech Supremacy: Part II

Abstract

"Made in America In his autobiography, "Sam Walton: Made in America", Walmart's fabled founder writes: "There is only one boss. The customer. And he can fire"

11 min

4 min

The Transformation of Accounts Receivable – Characters Welcome!

Abstract

Remember the book "Who Moved My Cheese" written by Spencer Johnson, M.D. that was wildly popular in the late 1990s and early 2000s. Maybe the graphic below

4 min

30 min

Why RPA Alone May Lead to Unsatisfactory ROI in O2C in 2019

Abstract

Order-to-cash shared services leaders are banking on RPA initiatives to cater to the executive agenda of cost reductions in finance operations. RPA offers huge potential in automating repetitive tasks, but, actually, shared services…

30 min

3 min

Trade Promotion: Customer Deductions as an Efficient Form of Settlement

Abstract

One size does not fit all: Even though Deductions can be messy to organize, HighRadius Deduction Cloud provides a completely automated solution for Deductions.

3 min

30 min

Navigating Your Revenue Bermuda Triangle: Credit, Sales & Treasury Harmonization

Abstract

In a recent survey by Credit Today, 34% of credit & finance professionals identified collaboration with sales as a top challenge. Think about the revenue that is lost when sales teams do not…

30 min

21 Credit & Collection Email Templates

Abstract

Top performing email scripts used across 700+ leading order-to-cash teams, including Fortune 1000 companies.

4 min

Order to Cash – Right Work, Right Place…What’s the Right Strategy?

Abstract

With the goal of reducing SG&A expenses, there is an ongoing pressure to develop strategies that focus on reducing costs in the 'order to cash' space, without sacrificing customer service and other internal…

4 min

30 min

Deductions 2020: Best Practices For Proactive Dispute Management With Artificial Intelligence

Abstract

A/R teams today are still looking at Artificial Intelligence as a futuristic technology, even though they could leverage it in the present day to increase their productivity manifold. AI can enable deduction teams…

30 min

46 min

Is Artificial Intelligence Set to Replace You in Order-to-Cash?

Abstract

AI terrifies many people. You must have heard; AI will lead to a future where machines do all the work, and you will be sent to early retirement or, the terminator version, where…

46 min

43 min

Cash Application Cloud Quarterly webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius® Integrated Receivables platform reduces cycle times in your…

43 min

54 min

Collections Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius® Integrated Receivables platform reduces cycle times in your…

54 min

3 min

Are You a Delighter or an Albatross?

Abstract

Follow these quick steps to make change management easy to adapt and a delightful experience

3 min

3 min

Learn How Danone Cut Cash Application Costs by 75% Using AI

Abstract

About Danone Danone is a transnational food and products based company founded in Barcelona and established out of Paris. In 2013, emerging markets around the world accounted for over 60% of Group sales…

3 min

3 min

What’s Your Change Engagement Level?

Abstract

Integrate these employee engagement strategies to enhance change management efforts and ensure that employees are truly producing results

3 min

1hr

Collection Cloud Best Practices Webinar

Abstract

1hr

3 min

Overcoming Roadblocks to Order to Cash Efficiency

Abstract

The biggest roadblock to order to cash efficiency is the extensive use of manual tasks, in this day and age of technology and automation. Don't you think it's time you stopped relying on…

3 min

30 min

Artificial Intelligence in A/R : 7 Disruptions in Credit Management to look out for in 2020

Abstract

“We’ve always done it this way…” A common enough refrain in many industries, and it is certainly true when it comes to the credit management function. But it’s time for credit managers to…

30 min

15 min

Everything you need to know about Credit

Abstract

With companies realizing the importance of credit analysis, its value is increasing every day. It becomes the job of analysts to review data and approve scores, and the way in which is done…

15 min

30 min

Will Artificial Intelligence Replace Credit Managers?

Abstract

While automation is busy causing A/R disruption of the decade, the traditional debate of technology wiping out jobs has not ceased to discomfort credit managers. Should you fear job loss with the onset…

30 min

30 min

The Impact of Automation in the Credit Department

Abstract

Gartner states, starting in 2020, AI-related job creation will cross into positive territory, reaching two million net-new jobs by 2025. This also means that many jobs will undergo significant change in response. Ready…

30 min

9 min

S/4HANA Migration: Enabling Order-to-Cash Operations Continuity

Abstract

Understanding the need and challenges associated with ERP migration to S/4HANA and the four-step framework to a successful migration effort.

9 min

15 min

Everything you need to know about Cash Application

Abstract

With emerging companies coming up with diverse ways and technologies for the ease of customers, they strive towards giving a better customer experience. In the B2B world, the order to cash process has…

15 min

30 min

A Day in the life of a Credit Professional with AI

Abstract

Is AI really possible in credit management today or is it something you will have to deal with way in the future or not at all? How many times have you wondered about…

30 min

4 min

Receivables Management – All Deductions are Not Created Equal

Abstract

Tracking Trade Promotion deduction for Consumer Products Industry is simplified by HighRadius Deduction Cloud

4 min

7 min

5 Skills Every OTC GPO Needs in the Age of AI: Secret to adidas, Cargill, Huntsman, McCormick and Danone’s…

Abstract

An ultimate guide that gives you a lowdown on 5 best practices opted by GPO's of world-class companies to get their Order-to-Cash future-ready.

7 min

38 min

EIPP Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius® Integrated Receivables platform reduces cycle times in your…

38 min

1 min

4 SME Finance Trends to Watch in 2019

Abstract

2019 could be the year of transformation in the finance space. With more and more companies becoming a part of the digital revolution in the order-to-cash space, what A/R professionals today need is…

1 min

59 min

Cash Application Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes.

59 min

23 min

11 Collections Email Templates to Double Productivity of Operations

Abstract

This e-book is your one-stop-shop, that demystifies over 400 Credit and AR transformation projects, unveiling 11 of the most effective templates to speed-track your receivables.

23 min

60 min

Eliminating Productivity Friction from Treasury

Abstract

Treasury professionals are continually tasked with doing more with less. That means mitigating time spent on trivial activities in delivering on the blocking and tackling of the treasury. How many hours a day…

60 min

32 min

Improving Cash Forecasting, Receivables Aging and Reporting with Digital Transformation

Abstract

Process performance, reporting and scalability are the 3 drivers of excellence for finance shared service centers, and also their biggest challenges. Executives continue to struggle with visibility constraints and rely on spreadsheets for…

32 min

51 min

The Trillion Dollar A/R Question

Abstract

Credit and A/R team could very well be the key to build an Amazon-like e-commerce experience in B2B while digitally transforming archaic credit approval, sales order, and payment processes. Today, more than 50%…

51 min

30 min

Navigating the Grey Areas of Order to Cash Processes

Abstract

The order-to-cash(O2C) space is highly regulated with directives on e-invoicing and late-payment and so on. Along with regulations, there could be ambiguity on credit terms, payment acceptance costs et al. So, how do…

30 min

4 min

Don’t Fear! Manage the Shift from Paper to Electronic Accounts Receivable

Abstract

Armed with better visibility, final control on decision-making and huge costs savings initially lost on manual work, find how you can win the argument against paper-dependent legacy systems.

4 min

3 min

Driving Efficiency when Automating Deductions

Abstract

Do you believe paperless deductions to be the ultimate solution? It is NOT! Analyze the typical challenges and how to overcome them.

3 min

46 mins

Cash Application Cloud Best Practices Webinar

Abstract

46 mins

15 min

Credit Risk Management During the Retail Apocalypse

Abstract

An insightful summary of the impact of the great retail apocalypse on growing B2B credit risk and measures to take to avoid surprises and maintain efficient credit management workflows.

15 min

59 min

Cash Management 2025: Humans vs. Machines

Abstract

There is mounting hype, skepticism, and in some cases fear around the role of artificial intelligence (AI) in business. Fear not, AI can be a game-changer for businesses of all sizes in empowering…

59 min

3 min

Credit and Collections: Calling vs. Emailing

Abstract

Finding the right balance between emailing and calling to get the most optimum results for your collections management.

3 min

8 min

Amazon, Walmart & The Secret Battle for Fintech Supremacy: Part I

Abstract

Introduction In Greek mythology, Titanomachy – otherwise known as the Battle of the Titans – was a series of wars waged between the Titans and the Olympians in the mountains of Thessaly, over ten bloody…

8 min

30 min

A Day In The Life of A Credit Professional With AI : Watch it ‘LIVE’

Abstract

Is AI really possible in credit management today or is it something you will have to deal with in the future or not at all? How many times have you wondered about this?…

30 min

46 mins

EIPP Cloud Best Practices Webinar

Abstract

46 mins

3 min

Time to Stop Logging into your Customer Websites for Remittances

Abstract

Imagine getting all the remittance information ready in hand as soon as the payment arrives without having to go through the pain of remittance aggregation from customer portals, emails, or from check stubs…

3 min

12 min

11 Global Payment Formats: The Treasurer’s Guide to a Preferred Payment Mix

Abstract

This e-book outlines the 11 most prominent payment formats that treasury teams across the world should be aware of and accept to constitute a healthy payment mix.

12 min

53 min

Credit Cloud Quarterly webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes.

53 min

Free Business Credit Scoring Model for New Customers with D&B, NACM & Experian Data

Abstract

Use this Credit Scoring Model is for evaluating the credit score, risk class and credit limit of any New Customer, with no public financial information (Private Accounts). It is the fruit of our…

2 min

My Eye-Opening First Experience with an SAP Blueprint

Abstract

SAP implementations are more complex than they seem to be. Join Sam as he shares his first experience of SAP implementation and how they are not just about turning on certain functionality, but…

2 min

60 min

Artificial Intelligence in A/R: Why Your Work-Life Will Not be the Same in 2020

Abstract

Are you an AI naysayer? Or do you believe that the future of mankind is doomed by an AI takeover? Think again because the reality is far from that. Artificial Intelligence is not…

60 min

15 min

Everything you need to know about Collections

Abstract

The collection process is regarded as one of the most strategic processes within the order-to-cash cycle. It has a visible impact on long-term business objectives. Companies need to invest more in the means…

15 min

4 min

Cash Application Process – Leveraging Automation

Abstract

"How to automate your cash application? What could be the possible limitations of your automation? How to measure if automating your cash application is actually delivering any ROI?"

4 min

3 min

Achieve 100 Automation Rates for Email Remittance Customers

Abstract

Learn how to link email remittances to its payments and extract remittance information from the cash application analysts to apply cash quickly and accurately.

3 min

30 min

Artificial Intelligence Masterclass: Are you getting scammed in the name of AI?

Abstract

Artificial intelligence or AI is one of the most misused terms in tech today, and a new study confirms just how hyped it has become. According to the survey from London venture capital…

30 min

3 min

A Word From AR Experts: Understanding Your Correspondences

Abstract

Introduction Anyone aware of the order-to-cash cycle understands the hassle involved during the collections process, especially while dealing with correspondences. Nowadays customers prefer self-servicing portals when they have to gather information such as…

3 min

3 min

Greater Visibility and How it Can Improve Collections Productivity

Abstract

Still grilling your collectors for better results? Here are 4 tested and proven tactics to improve your collectors' productivity.

3 min

3 min

Commercial Credit and Your Competitive Advantage

Abstract

Follow these 8 steps to shorten your order-to-delivery cycle, increase cost-efficiency of the process and customer satisfaction without increasing any risk involved.

3 min

4 min

Paperless and Automated “Order to Cash” – The Journey

Abstract

Learn why going paperless in your order to cash processes will not only reduce expenses but also serve as a strong foundation to further automate workflow and improve productivity while continuing to reduce…

4 min

7 min

Top 15 Parameters Your B2B Credit Scoring Model Must Have

Abstract

An insightful summary of building the best-in-class credit scoring model capable of streamlining information, reducing bad-debt and predicting bankruptcy.

7 min

60 min

A Must Have Cheatsheet for O2C Automation: Lhoist’s Digital Journey

Abstract

Order to Cash automation in shared services has been on the rise in the past decade. In fact, a Deloitte survey states that 53% of shared service centers have already implemented some form…

60 min

3 min

Take the Plunge! Shift to Electronic Accounts Receivable

Abstract

The first step for A/R transformation: Find what you need based on detailed analysis of your existing process and where you stand against your competitors

3 min

52 min

Credit Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius® Integrated Receivables platform reduces cycle times in your…

52 min

3 min

Customer Profitability: 5 Hidden A/R Costs That Eat Away Your Bottom-Line

Abstract

The CFO is focused on protecting the bottom-line. Is your A/R team proactively plugging holes in the bucket? These 5 costs-areas could be pulling you down.

3 min

4 min

Collections Effectiveness Index: How to Act on It

Abstract

Collections Effectiveness Index is a popular metric that is used to analyze the efficiency of the Credit and Collections team of an organization.

4 min

7 min

Let’s Chat about Chatbots

Abstract

Last year, a rather hilarious (/creepy) story about Facebook went viral across the Internet. The rumor was that company data scientists had frantically shut.

7 min

13 min

4 Leaks to Plug for Collection Prioritization and Improve Productivity by 130%

Abstract

Learn how leaks in account prioritization inflate past-due A/R and how smart segmenting factors were used to increase collections speed.

13 min

60 min

GE’s Digital Transformation Guide for Shared Services

Abstract

Digital transformation is the next wave of disruption that could fundamentally change the way shared services operate. Not only does it help SSCs achieve economies of scale but it also holds the potential…

60 min

55 Must Have Shared Services KPIs with Strategic Insights

Abstract

An excel-based actionable summary that deep-dives into the top 55 KPIs you can’t do without for tracking the performance of the order-to-cash process of any shared service center.

4 min

Healing Credit Health With Bad Debt

Abstract

Bad Debt to Sales indicates the percentage of receivables which cannot be recovered from the customers, and have to be written off at last. It is preferable to have a lower Bad Debt…

4 min

30 min

The Game of Treasury (GOT)

Abstract

Technology is here and with it comes visibility into inefficiencies in the cash conversion cycle, and opportunities to impact the bottom line and drive growth by tackling the following questions: How do we…

30 min

7 min

How Robots Score 5-0 Vs Amazon in the Dispute Resolution Challenge

Abstract

Disputes are a part of life and processing them takes away a huge chunk of manpower and time. But things get complicated manifold when you have to adopt a complex workflow just for…

7 min

16 min

5 Essential Credit and A/R Skills To Move Up The Career Ladder

Abstract

Learn key competencies that build strong foundational ethos around actionable credit management in A/R space.

16 min

3 min

How did DB SCHENKER Ace The Cash Application Game Using Automation

Abstract

About DB Schenker DB Schenker is a logistics company with about 1,640 crores EUR annual revenue and 72000 employees worldwide. It has expanded to over 2000 locations globally with over 750 warehouses. DB…

3 min

4 min

Efficient Trade Credit Management

Abstract

What do you need to think about while planning for better credit management in the next quarter?

4 min

30 min

Why RPA May Be Bad for ROI in the Long-Term

Abstract

Order-to-cash shared services leaders are counting on RPA initiatives to cater to the executive agenda of cost reductions in operations. While RPA has a lot of potential in automating repetitive tasks, shared services…

30 min

3 min

The Dynamics Underlying Fully Automated Credit Application Processing

Abstract

Here is quick guide to leverage your credit solution to drive maximum automated decisions

3 min

3 min

3 Steps to Measuring Effectiveness of OCR and Cash Application Automation

Abstract

Don't use automation blindly. Measuring and continuously improving your automation processes is often neglected but it is essential if you want to reap the real benefits of technology. Moreover, measuring the performance of…

3 min

30 min

Collections Dead-End?

Abstract

Most organizations partner with third-party collection agencies to help recover from their severely delinquent customers. However, placing an account for collection might turn out to be tricky! Do you know which accounts to…

30 min

31 mins

Analytics Best Practices Webinar

Abstract

31 mins

7 min

Hackett Study: Building a Top-Performing Customer-to-Cash Process

Abstract

Four ways to achieve process excellence

7 min

3 min

New Year’s Resolution for Business – Modernizing Accounts Receivable

Abstract

A few weeks have passed since the New Year began and most individuals' New Year's resolutions have long since been broken.

3 min

6 min

Order-to-Cash in Postmodern ERP Environment: Are You Getting a Raw Deal?

Abstract

An insightful summary of what you should look for in SaaS O2C solutions to improve metrics and satisfy customers at lower cost in the postmodern ERP environment!

6 min

4 min

Over Here! 5 Steps to Get Your CFO’S Attention and Approval for Your Collections Initiative

Abstract

Any improvements to your collections process will not only reduce operational expenses but also lead to considerable improvement in your collection KPI's leading to reducing days sales outstanding (DSO).

4 min

3 min

Self Paying Transformation of your Invoicing Process!!

Abstract

Enable customer engagement and support tools to enable self-service for customers

3 min

3 min

Change Management is NOT Training

Abstract

Much like the technology deployment follows a project plan, the associated change management efforts must also follow a similar approach. Here are the key components that you need for effective change management.

3 min

8 min

13 Everyday Remittance Scenarios Unlucky for Cash Application?

Abstract

This ebook helps you to know the different remittance scenarios faced every day, their variable consequences and their best practices.

8 min

5 min

Your credit analyst isn’t a robot, don’t treat her like one!

Abstract

Credit analysts are forced to focus on clerical tasks which could instead be performed by automation and artificial intelligence, reducing DSO and increasing profits.

5 min

8 min

Sample RFP for Cash Allocation Automation

Abstract

How To Convince Your C-Suite Series

8 min

4 min

Accounts Receivable World is Changing. Are You?

Abstract

Let’s look at what’s next in the AR world, Integrated Receivables – smart suite of receivable automation tools

4 min

3 min

Five User Friendly Things About SAP

Abstract

In IT space, adding functionality to the solution equals hours of time lost in coding. But, not with SAP here are the top 5 things about SAP that make your IT days go…

3 min

3 min

A Two-Pronged Approach to Credit and Collections Efficiency

Abstract

Which approach do you prefer when it comes to your credit and collection activities- Qualitative or Quantitative? Without the proper tools to manage a whole portfolio of accounts, credit analysts and collectors tend…

3 min

5 min

Credit Insurance for Securing the Bottomline and Business

Abstract

The Need For Credit Insurance In today’s business landscape, credit insurance helps to protect your business against the unexpected commercial and political risks that exist in most economic sectors. Credit insurance is a…

5 min

2 min

Automation: A Catalyst In The Cash Application Process

Abstract

Introduction Over the decades, Cash Application has been a nightmare for almost every analyst. The Cash Application analysts have to work really hard to collect and compile all the remittances that are attached…

2 min

4 min

Don’t understand cloud computing? You’re not alone!

Abstract

De-clutter the jargons associated with cloud computing. Understand the key benefits such as total cost, deployment time and security

4 min

9 min

European Union Regulations Regulating Working Capital

Abstract

An actionable summary of how European Union Regulations impact the working capital, and how an organisation should plan its next steps to drive the regulation.

9 min

10 min

Oracle Order to Cash: 29 Must Have Capabilities

Abstract

This ebook outlines the operational gaps left by the ERP and summarizes the necessary factors to consider while ERP Cloud integration

10 min

5 min

Solving the Unsolvable: an Accounts Receivable (AR) Rubik’s Cube

Abstract

The A/R Rubik's Cube - Solve it with Integrated Receivables.

5 min

3 min

Collections – A Herculean Task

Abstract

Centuries ago there existed a warrior- Hercules. And today, in the epoch of modern-day there still exists a warrior- The Collector. Let’s walk through the time where Collections are a Herculean task and…

3 min

30 min

A Day in the life of a credit professional with AI

Abstract

Is AI really possible in credit management today or is it something you will have to deal with the way in the future or not at all? How many times have you wondered…

30 min

B2B Credit Card Surcharging 101 Your Complete Guide for Processing Credit Card Payments

Abstract

This excel template has all the relevant information you need to know in order to roll out a surcharge program and welcome credit card payments. The template also includes a surcharge calculator, tips…

34 min

Reinventing The Art of Cash Forecasting Using Artificial Intelligence

Abstract

What has really changed in cash forecasting the past ten years, not much? It still remains a process filled with challenges such as lack of accuracy, visibility, and accountability which is resulting in…

34 min

3 min

Being a World-Class Credit Leader in the Age of Digital Transformation

Abstract

This Hackett Group research is an actionable summary that drills down on ‘how’ World-Class companies have leveraged digital transformation to excel over their peers

3 min

25 min

11 Proven Strategies to Reduce DSO

Abstract

Get insights on how Fortune 1000 companies and SMBs improved productivity by 30% and reduced DSO by 20% by implementing effective Credit strategies and drive team towards proactive Collections process.

25 min

15 min

Everything you need to know about Order-To-Cash

Abstract

In the financial world, the idea of having an efficient Order to Cash is to translate sales into actual benefit of the organization. It is vital for a business to optimize it’s Order…

15 min

5 min

RPA vs AI for A/R Automation

Abstract

Taking a fresh look at the latest technologies CFOs can use to transform their finance function and add more value to the business, all while balancing performance, efficiency, and risk.

5 min

18 min

7 Essential Customer Segmentation factors for 150% Faster Collections

Abstract

Segmenting customers for Collections into buckets of strategic accounts and providing an insight into Collections process for faster operations

18 min

30 min

Why Your Shared Services RPA Strategy Needs Artificial Intelligence

Abstract

In the quest to be of more strategic value to the organization, shared services have started transitioning from transaction processing to knowledge work. However, disparate IT landscape, disconnected systems and non-standardized processes continue…

30 min

60 min

A Day In The Life of A Credit Professional With AI: Watch it ‘LIVE’

Abstract

Artificial intelligence-enabled credit management- is this possible today or is it something you will have to deal with in the future or not at all? Although there is a lot of buzz around…

60 min

19 min

Streamlining Deductions Operations: A Primer to Resolving Deductions 2x Faster

Abstract

This e-book presents information on deduction automation that every A/R leader should know before starting their automation journey.

19 min

30 min

Faster Payments : Fundamentals of B2B Payment Acceptance and Settlement

Abstract

Corporate teams across A/R, A/P, Treasury, and Banks too are excited about faster payments. However, many are still looking for answers to fundamental questions such as: How do faster payment methods differ from…

30 min

4 min

How Ivanti Improved Cash Flow and Transformed O2C with Technology

Abstract

Ivanti experienced a series of roadblocks in their Collections process due to excessive manual intervention. Learn how AI simplified their cumbersome A/R processes with better insights into cash forecasting.

4 min

23 min

13 A/R KPIs Every Finance Exec Must Track

Abstract

An extremely detailed overview for understanding every nitty-gritty of A/R & parameters which affect business bottom line.

23 min

4 min

Get Lean by Removing 7 Wastes of Accounts Receivable

Abstract

Discover 7 hidden wastes in your accounts receivable processes which prevent you from optimizing your order-to-cash cycle (OTC) and how to get rid of them, at zero additional cost.

4 min

6 min

Deduction Resolution for Big Box Retailers: 5 Ways to Automate Dispute Management and Reduce Write-Offs

Abstract

An actionable deep dive on how technology can automate dispute resolution and help your teams keep with dispute resolution windows

6 min

4 min

What Trade Credit Teams Could Learn from Domino’s

Abstract

"Domino's layer of customer satisfaction is unbeatable. Why not include the same customer satisfaction, visibility in your credit management? Learn how to do it with automation"

4 min

Collection Email and Dunning Automation with The Excel

Abstract

What do you need, to send out mass dunning email communication for collecting outstanding payments, at once? Some automation tools? Supernatural powers? No. All you need is your regular Microsoft Word & Excel…

3 min

Move Beyond a Simple Tickler to Optimize Collection of Accounts Receivable

Abstract

Collection Cloud efficiency is facilitated by the integration of tickler file and computerized notepad with the A/R database.

3 min

3 min

Lessons for Accounts Receivable from Accounts Payable

Abstract

In order to achieve optimum performance against the growing challenges and payment methods of Accounts Payable, here are 4 things Credit and Accounts Receivable leader can do.

3 min

4 min

Can Agile Methodology Co-Exist with Enterprise Architecture?

Abstract

Clearing the air around Agile Methodologies and Enterprise Architecture. Also find out if they really co-exist.

4 min

4 min

Why is Change SO Hard?

Abstract

Understand 'analysis paralysis' in change management, the three stages involved and how to get rid of it to handle changes effectively

4 min

2 min

Cash Application Done Right: More Sleep at Quarter-End

Abstract

Bust these 7 cash application myths to ensure better performance at each quarter end and reconcile payments faster

2 min

3 min

Take the Mystery out of Cash Forecasting

Abstract

According to a survey by The Hackett Group, a global strategic advisory firm, 4 out of 5 of the world’s largest companies cannot forecast their cash flow 2-3 months out with 5% accuracy.…

3 min

5 min

Artificial FinTelligence

Abstract

In my last dispatch, we touched on the parallels between how the Music industry and Financial Services industries responded to their respective run-ins with

5 min

2 min

Case Study: Reckitt Benckiser’s Cash Application Solution

Abstract

"We no longer have unapplied cash sitting on account. Every payment is matched to an invoice the same day it hits the bank and the deductions coding process is automated.” – Josef Genda,…

2 min

15 min

5 Essential Credit Management Workflows for 2X Faster Credit Decisions

Abstract

Learn the five essential elements for modeling and executing credit management workflow which leverage credit operations as a strategic function

15 min

3 min

Recession-Proofing with Credit Management Best Practices

Abstract

If tomorrow's recession suddenly strikes the market, is your credit team ready to fight it back? If not, learn why it should, and how you can take it there.

3 min

44 mins

Credit Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes.

44 mins

4 min

3 Keys to Successful Change Management: Communication, Communication, Communication!!!

Abstract

70% of all company change initiatives fail due to the sole focus on the technical solutions while disregarding the importance of the people side of the equation. Re-evaluate your change management process now!

4 min

2 min

10 Tips on Automating the Cash Application Process

Abstract

Too many forms of payment (check, ACH, wire transfer) across multiple lockboxes or banks coupled with inconsistent remittance details in different formats (paper, EDI, email attachments, online portals). Here is a quid pro…

2 min

5 min

Optimizing A/R performance: Both Sides of the Coin

Abstract

A/R reporting done right can have a meaningful impact on accounts receivable performance. Here is a guide on how to come out of the vicious cycle of reporting.

5 min

9 min

SAP Order to Cash: 30 Must-Have Capabilities

Abstract

This e-book is an actionable summary that drills down on identifying gaps left by SAP Receivables Management and how Cloud software could fill those gaps.

9 min

4 min

Trade Tariffs/Import Duties: Impact on Credit Teams

Abstract

Credit teams have multiple ways of dealing with import duties and trade tariffs. This blog discusses the recent tariffs imposed by the US and their impact on various industries.

4 min

30 min

5 Steps to Improve Cash Forecasting Accuracy with Artificial Intelligence (AI)

Abstract

“Forecast accuracy increases as extensive data is analyzed intensively.” A recent survey with treasury teams from leading Fortune 1000 companies revealed that the main reasons for inaccurate cash forecasts included unusual spikes in…

30 min

15 min

Everything you need to know about Billing & Payments

Abstract

One of the most important aspects of a business’ order to cash cycle is the process of billing and invoicing and receiving payment in return. However, sending invoices only comprises a small portion…

15 min

10 min

21 Credit & Collection Email (Letter) Templates

Abstract

21 Credit and Collections Email Templates that help you reach out to your customer faster and helps you improve your email correspondence process which is hand-picked from successful projects across the world.

10 min

6 RFP Templates for Order-to-Cash Vendor Evaluation

Abstract

An insightful summary of how Fortune 1000 companies & SMEs are evaluating their vendors for digital transformation of their accounts receivable processes.

4 min

Are You Creating an Inspired Dessert?

Abstract

How much more effective could the change and your company be if all the unique flavors of your stakeholders were combined into an awesome solution – a beautifully inspired dessert, worthy of multiple…

4 min

8 min

Collections Maturity Model: Where Does Your Organization Stand?

Abstract

With research on more than 500 AR projects, The Collections Operations Maturity Model has been devised to help finance decision makers perform an in-depth evaluation of their current operations and identify clear next…

8 min

4 min

Credit Automation: Phase 1 – Developing a Scoring Model

Abstract

Have you ever given a thought to how an automated credit management system can increase productivity and efficiency of your company as a whole? A good start in making strides in credit management…

4 min

10 min

5 Common Excuses Every Collector Encounters and How to Handle Them

Abstract

The ebook explains how top-performing collectors at Fortune 2000 firms ace their business pace with the most common excuses and scenarios.

10 min

Top 66 Parameters Your Business Credit Application Should Not Be Missing

Abstract

An easy step-by-step checklist that Fortune 500 Companies use to evaluate Credit Applications submitted by New Customers. It helps you ensure that your current Business Credit Application is optimized to perform Faster Customer…

4 min

Continuous Improvement – Make it Part of Your Culture!

Abstract

The best way to improve productivity and reduce costs is by establishing an environment of continuous improvement within your organization. It also helps facilitate initiatives to streamline, simplify and automate workflows. Read ahead…

4 min

10 min

RDC 2.0: How North American SMBs Could Save More than $1.3 Billion in Lockbox Fees

Abstract

E-book on Dashboard Reporting: Essential dashboards which cover processes across credit management, collections, cash application, billing, payments, and deductions.

10 min

3 min

The Importance of Problem Tracking in Your Collections Department

Abstract

While you might accept that facing problems in collections management is an everyday affair and you need to just deal with it, what if you could solve it with 7 steps and transform…

3 min

8 min

4 World Class GPOs on The Future of A/R: Cargill, Air Products, Keurig Dr Pepper and Danone

Abstract

Revamp your A/R for the future with instances from companies re-engineering their credit risk management and customer-focused single A/R platform.

8 min

6 min

Good Robots and Artificial Intelligence Save Credit, Collections and Receivables Big Bucks

Abstract

In this interview, Rob Unger shares the definitive take on RPA, AI and the real deal (sans all the buzz) about how they could impact credit and A/R.

6 min

60 min

The Risk Professional’s Hidden Bugaboo : Public Company Bankruptcy

Abstract

Public companies are few in number, but huge in risk – and they represent more than half of the typical dollar risk exposure in the world today. You may have been brought up…

60 min

30 min

Terminator or Iron Man: What AI means for the Credit Department

Abstract

Will AI be a Terminator-like robot that will eventually take over the credit function or will it be a J.A.R.V.I.S(Iron Man’s Digital Assistant) that helps you run your credit department more efficiently increasing…

30 min

38 min

Analytics Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius® Integrated Receivables platform reduces cycle times in your…

38 min

25 min

10 Easy Ways to Employ Tactics to Get Paid Faster

Abstract

How Fortune 1000 companies and SMEs automate credit and accounts receivable operations to improve productivity and collect open A/R faster.

25 min

30 min

7 Ways AI Makes Credit Teams Strategic Growth Enablers

Abstract

According to a survey by McKinsey, 80% of organizations have already implemented Artificial Intelligence (AI) in some form or are piloting it. These implementations are also starting to radically transform the credit department.…

30 min

58 mins

Deduction Cloud Best Practices Webinar

Abstract

HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes.

58 mins

3 min

Want Efficiency? Clear Up Your Collection Bottlenecks

Abstract

Learn more about the five common bottlenecks that provide relatively small returns for the amount of time consumed and how to address them

3 min

6 min

15 Hackett Recommended Metrics to Evaluate Your Team and Process

Abstract

"Learn about the 15 metric outlines recommended by Hackett group to benchmark against World-Class organizations."

6 min

17 min

Collections Maturity Model: The A/R Leaders’ Guide to a World-Class ‘Proactive’ Collections Team

Abstract

This e-book, with research on more than 500 receivables projects, concludes that credit and A/R leaders are more likely to positively impact A/R KPIs if they start with an assessment of their collections…

17 min