Why AR Teams Choose HighRadius Collections for SAP

Measurable collections impact across dunning automation, DSO reduction, and collector productivity, purpose-built for SAP environments.

30%
Increase in Collector Productivity

Eliminate Manual Data Gathering from SAP

AI agents automatically sync open AR, customer master, and invoice PDFs from SAP into the collections workspace, eliminating manual data entry so collectors focus on collecting, not searching.

 

  • Real-time AR data synced from SAP ECC 6.0 & S/4HANA
  • Customer contacts and invoice PDFs available in one workspace
  • Dispute resolutions posted back to SAP automatically
10X
Automated Email Coverage

Eliminate Manual Dunning Correspondence

SAP customer portfolio, reaching every account at the optimal time without collector intervention.

  • Dunning templates auto-generated using customer data synced from SAP
  • Smart send optimizes email timing based on past response patterns
  • Payment links embedded directly in correspondence for faster collections
10%
Reduction in DSO

Accelerate Cash Collection Across SAP Accounts

AI agents predict which SAP customers are likely to delay payments 30 days in advance and prioritize collector actions, helping AR teams close the cash gap faster.

  • 30-day delinquency predictions based on SAP AR data
  • Payment links embedded in correspondence for immediate action
  • Promise-to-pay records synced back to SAP in real time
20%
Reduction in Past Due

Resolve Past Due Balances Faster Across SAP

AI agents automatically route dispute records, sync resolution statuses, and flag delinquent accounts directly from SAP, so fewer invoices age past due waiting on manual follow-up.

  • Dispute extracts synced bidirectionally between SAP and HighRadius
  • Resolution postings updated back to SAP automatically
  • Proof of delivery records pulled from SAP for dispute resolution
2X
Collection Calls

Double The Number of Calls Your Team Makes Daily

AI agents eliminate pre-call research by surfacing customer context, open invoices, and call talking points directly from SAP data, so collectors spend more time on calls and less time preparing.

  • Customer master and open AR synced from SAP before every call
  • AI-generated call talking points based on SAP invoice data
  • Post-call summaries and actions posted back to SAP automatically
3X
Collection Emails

Personalized Email Output Without Adding Headcount

AI agents auto-draft personalized collection emails using customer data and open AR synced from SAP, allowing collectors to send 3x more emails daily without manual composition.

  • Email responses auto-drafted using SAP customer and invoice data
  • Attachments like invoice PDFs pulled directly from SAP
  • Email activity and responses logged back to SAP in real time
See These Benefits In Action

End-To-End Collections Workflow Automated For SAP

From AR data sync to resolution writeback, every collection step is orchestrated by AI agents that work directly with your SAP data.

AR Data Sync Always Work from Accurate SAP Data

Open invoices, customer master, and invoice PDFs are extracted from SAP ECC 6.0 and S/4HANA automatically giving collectors a real-time view of every account.

  1. Open AR & credit memos synced daily
  2. Invoice PDFs pulled automatically
  3. Customer master mapped across company codes
400+ clients on SAP-certified connectors

Customer Setup Enable Collectors with Complete SAP Data

Customer contacts, partner functions, and ship-to/sold-to details sync directly from SAP, ensuring collectors always reach the right contact without switching systems.

  1. Customer contacts synced via file or API
  2. Partner functions mapped for collections
  3. BP master data synced for S/4HANA
100% contact data available from day one

Worklist Prioritization AI Worklists Built on SAP AR Data

AI agents analyze open AR, payment history, and credit risk from SAP to score and rank every customer , delivering a prioritized daily worklist with suggested actions.

  1. Open AR & credit data pulled for AI scoring
  2. Customers ranked across 20+ parameters
  3. Actions assigned by collector bandwidth

 

30-day delinquency predictions from SAP data

Collector Outreach Drive Outreach Directly from SAP Data

AI agents auto-generate dunning emails and call talking points using SAP customer and invoice data, ensuring every collector interaction is backed by real-time information.

  1. Dunning emails auto-generated from SAP data
  2. Call talking points built from SAP open AR
  3. Invoice PDFs auto-attached from SAP
10x more accounts covered via automation

Dispute Management Sync and Resolve Disputes with SAP

Dispute records from SAP are enriched with proof of delivery and item master data, enabling collectors to research, route, and resolve disputes without leaving the workspace.

  1. Dispute extracts synced from SAP daily
  2. PODs & item master pulled for research
  3. Dispute workflows routed with SAP data
20% reduction in past-due through faster resolution

Resolution Writeback Post Collections Activity Back to SAP

Dispute resolutions, reason codes, and promise-to-pay records are automatically written back to SAP,keeping your AR ledger accurate without manual data entry.

  1. Dispute reason codes updated in SAP
  2. Resolutions posted for write-off or offset
  3. Dispute attributes synced back to SAP
100% collections activity reflected in SAP
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HighRadius & SAP Keep Your Collections Data In Sync

Your collections workflows are only as effective as the data behind them. Here's how HighRadius and SAP stay perfectly aligned at all times.

Bi-Directional Sync

Customer master, open AR, dispute records, and resolution postings flow both ways between HighRadius and SAP. What’s in SAP is what collectors see, and every collection action is written back to SAP automatically.

Flexible Sync Cadence

Choose how often collections data syncs with SAP, daily, delta, or on-demand. Sync scheduling adapts to your business cycles without disrupting AR workflows or financial controls.

Unified Collections Visibility

Standardized, real-time AR updates across company codes and business units eliminate data silos. Collections managers get a single source of truth across SAP instances, so every collector works from accurate, up-to-date data.

Unlock these benefits for your business

Seamlessly Integrates With 50+ ERP Systems

Seamless ERP connectivity is achieved through pre-built connectors and standardized APIs, ensuring rapid implementation and seamless data synchronization across all SAP and non-SAP financial ecosystems.

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Value Creation for the Office of the CFO

From Chaos to Cash: How Finance Teams Reclaimed Millions in 6 Months

Leading enterprises are transforming collections with an AI-led collections management solution—automating customer prioritization, dunning workflows, and dispute resolution. By replacing manual follow-ups with predictive prioritization and real-time automation, teams reduce overdue receivables by up to 30% and improve collector productivity without increasing headcount. Within 6 months, organizations accelerate cash flow, reduce DSO, and unlock more predictable, controlled revenue realization.

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FAQs

How does HighRadius integrate with SAP ECC and S/4HANA?

HighRadius uses SAP-certified, pre-built connectors to sync customer master, open AR, invoice PDFs, and dispute records from SAP ECC 6.0 and S/4HANA, via file-based or API transmission, with no custom development required.

Which SAP modules does the integration cover?

How quickly can we go live on SAP?

What happens when an invoice fails to post to SAP?

Can we run HighRadius alongside other ERPs beyond SAP?

Is the data transfer between HighRadius and SAP secure?

What measurable ROI do SAP customers achieve?

Accounts Receivable Solutions

Accounts Receivable Software | Collection Software | Cash Application Automation | Credit Risk Management | Credit Management | Credit & Collection | EIPP | Electronic Invoicing | Invoice to Cash | Invoice Collection | B2B Payments | Order to Cash | O2C Analytics | Integrated Receivable | Deduction Management | Credit Application | Credit Scoring | Exception Management | Dispute Management | Trade Promotion | Dunning Management | Financial Data Aggregation | Remittance Processing | Collaborative Accounts Receivable | Remote Deposit Capture | Credit Risk Monitoring | Credit Decisions Engine

Accounts Payable Solutions

AP Automation | Invoice Processing | Invoice Scanning & Capture | Invoice Coding | Invoice Approval | Invoice Matching | Invoice Management | Supplier Management | Supplier Onboarding | Dynamic Discounting

Financial Reconciliation & Close Solutions

Account Reconciliation | Financial Close | Bank Reconciliation | Balance Sheet Reconciliation | Payment Reconciliation | Transaction Matching | SOX Software | General Ledger Reconciliation | Journal Entry | Variance Analysis| Financial Consolidation | Financial Reporting

Treasury & Cash Management Solutions

Treasury Management | Cash Flow Forecasting | Cash Management | Cash Flow Management | Revenue Recognition | Liquidity Management