Custom Image

Leveraging AI to achieve 85% Straight-Through Cash Posting & 33% Higher Productivity

Impact Achieved

85%

Straight-Through Cash Posting

33%

FTEs were reallocated to other critical tasks saving $250k annually

100%

Elimination of LockBox Keying-in Fee

Some of the key things we wanted to improve were reducing the manual keying that my team had to apply to the policy invoice level. We wanted a system that can do that for us and help us reduce the number of customer complaints, delays, errors and internal meetings.

Tisha Clausell

Vendor Performance Manager

Zurich

Read Full Story
Scroll Down

About Zurich

Zurich, a leading Swiss insurer, leveraged AI-based A/R automation to realize 85% straight-through cash posting and $250K in savings

Region

NA

Revenue

$47.18 billion (2018)

Employees

53,535 (2018)

Top Challenges

  • 100% Manual processing of e-payments, which accounted for 40% of all payments.
  • Poor CX inflicted by erroneous Dunning notices, as a downstream impact of delayed Cash Application.
  • Time lost in inefficient collaborations among A/R teams.

Business Benefits

  • Seamless capture of payment information across all bank file formats & languages.
  • Timely Cash posting & updation of payment statuses for preventing erroneous dunning.
  • No more silos among A/R teams with a single source of truth & end-to-end O2C integration.
Read Full Story

Explore More Transformation Stories

The Clorox Company

80%

Automated Cash Application

224

Man-Hours Saved Per Month

33%

Reduction in Manpower

Learn More
Intuitive Surgical

100%

Increase in Auto-Posting Rates

230K+

Annual Savings In Actual Spends

70%

Decrease in Rolling Cash Unapplied

Learn More
WESCO

94%

Payments Applied Automatically to the ERP

↑

Increased visibility into customer remit across the organization

↑

Increased Productivity due to Reduction in Overtime

Learn More
© 2023 HighRadius • All rights reserved
© 2023 HighRadius • All rights reserved
Corporate Headquarters

HighRadius Corporation
Westlake 4 Building (BP Campus)
200 Westlake Park Blvd.
8th floor
Houston, TX 77079