Workday FAQs

Why do organizations choose to integrate Workday with HighRadius?

The HighRadius solution focuses on optimizing order-to-cash processes by leveraging automation. The solution offers lightning fast remote deployment, minimal IT dependency, pre-packaged modules with industry best practices, and helps you lower DSO to enhance your AR process.

How quickly can HighRadius be implemented with Workday?

HighRadius provides an out of the box solution for Workday that can be deployed in 6-8 weeks with minimal client, IT and business dependency.

Will HighRadius help Workday in handling short payment?

HighRadius' Cash Reconciliation App identifies deductions at the source based on short-payments or over-payments with the help of AI, enabling early resolution and faster payment recovery.

Does deployment of HighRadius require manpower from my (customer's) end? Will there be any minimal interruptions in my Workday day-to-day business processes?

HighRadius does most of the heavy lifting. We would only need your IT team’s involvement once to configure the automatic push of open AR and company files onto the SFTP. Based on our experience, this is not something that consumes a lot of your IT team's time.

Will integration of Workday with HighRadius allow room for customization?

If there is an Accounts Receivable (AR) policy or process that you would like to follow, our team will build it into the system along with other AR best practices. Once the workflow has been setup, our team will help you make further customizations to the workflow, if necessary.

How would HighRadius extract information from Workday?

We use secured file based integration. Simply upload your files to the SFTP server and the software will extract the files from the server into Workday.

How is data sent back to Workday from HighRadius?

After processing, we will send the data back to the Workday as an EDI file or BAI2 format through an SFTP transfer.

How will HighRadius streamline collections for Workday users?

HighRadius' solution generates prioritized worklist that is driven by collections strategies and trusted by pioneers in the industry. With the readily available backup information, automated dunning, and native VOIP calling feature your collectors will make your collections process more efficient.