Sub-Processors for HighRadius Cloud Services

As of October 1, 2020

The following is a list of third-party sub-processors and HighRadius corporate affiliates used by HighRadius Corporation and its affiliates (collectively, “HighRadius”) that may process certain data of HighRadius customers or other data relating to HighRadius customers in connection with the services that HighRadius provides to its customers.

Name Address/Country Sub-processing activity
HighRadius Technologies Private Limited (a HighRadius subsidiary) DLF Cyber City, Indira Nagar, Gachibowli, Hyderabad, Telangana 500032, India Implementation, development, support, marketing and sales activities to HighRadius
Amazon Web Services, Inc. Business Address:
410 Terry Avenue North, Seattle, WA 98109-5210, USA
Data Centers: USA, EU (Germany, Ireland)
Cloud infrastructure, hosting and related services
Google LLC and its affiliates Business Address:
1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA
Information about the locations of Google data centers is available at: https://www.google.com/about/datacenters/inside/locations/index.html (as may be updated by Google from time to time).
Google Workspace / G-Suite / Gmail used to process data which the HighRadius cash application cloud solution reads and captures Google Cloud Platform services, including speech-to-text services if used
Pendo.io, Inc. Business Address:
150 Fayetteville Street Created
Suite 1400
Raleigh, NC 27601, USA
Data Centers: USA, EU
Insights and analytics on usage of the HighRadius cloud services by customers
Twilio Inc. 375 Beale Street, Suite 300, San Francisco, CA 94105, USA Voice-over internet protocol services for voice communications in certain HighRadius cloud services.
Symantec DLP by Broadcom Business Address:
1320 Ridder Park Drive
San Jose, California
95131, USA
Data Centers: USA, EU
Data loss prevention service for certain out-going emails of employees of HighRadius
Accenture Security Business Address:
1 Grand Canal Square, Grand Canal Harbour, Dublin, 2, Ireland
Data Centers: USA
Managed security services
Smartsheet Inc. Business Address:
10500 NE 8th St, Suite 1300
Bellevue, WA 98004-4357, USA
Data Centers: USA
Internal project planning and tracking tool
Zendesk Inc. Business Address:
1019 Market St
San Francisco, CA 94103, USA
Data Centers: USA
IT service management / ticketing tool for technical support
Atlassian Corporation Business Address:
Level 6 341 George Street Sydney, NSW 2000, Australia Data Centers: US, Germany, Ireland, Australia, Singapore
Jira issue tracking system for software development and project management

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