Sub-Processors for HighRadius Cloud Services
As of October 1, 2020
The following is a list of third-party sub-processors and HighRadius corporate affiliates used by HighRadius Corporation and its affiliates (collectively, “HighRadius”) that may process certain data of HighRadius customers or other data relating to HighRadius customers in connection with the services that HighRadius provides to its customers.
| Name | Address/Country | Sub-processing activity |
|---|---|---|
| HighRadius Technologies Private Limited (a HighRadius subsidiary) | DLF Cyber City, Indira Nagar, Gachibowli, Hyderabad, Telangana 500032, India | Implementation, development, support, marketing and sales activities to HighRadius |
| Amazon Web Services, Inc. | Business Address: 410 Terry Avenue North, Seattle, WA 98109-5210, USA Data Centers: USA, EU (Germany, Ireland) |
Cloud infrastructure, hosting and related services |
| Google LLC and its affiliates | Business Address: 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA Information about the locations of Google data centers is available at: https://www.google.com/about/datacenters/inside/locations/index.html (as may be updated by Google from time to time). |
Google Workspace / G-Suite / Gmail used to process data which the HighRadius cash application cloud solution reads and captures Google Cloud Platform services, including speech-to-text services if used |
| Pendo.io, Inc. | Business Address: 150 Fayetteville Street Created Suite 1400 Raleigh, NC 27601, USA Data Centers: USA, EU |
Insights and analytics on usage of the HighRadius cloud services by customers |
| Twilio Inc. | 375 Beale Street, Suite 300, San Francisco, CA 94105, USA | Voice-over internet protocol services for voice communications in certain HighRadius cloud services. |
| Symantec DLP by Broadcom | Business Address: 1320 Ridder Park Drive San Jose, California 95131, USA Data Centers: USA, EU |
Data loss prevention service for certain out-going emails of employees of HighRadius |
| Accenture Security | Business Address: 1 Grand Canal Square, Grand Canal Harbour, Dublin, 2, Ireland Data Centers: USA |
Managed security services |
| Smartsheet Inc. | Business Address: 10500 NE 8th St, Suite 1300 Bellevue, WA 98004-4357, USA Data Centers: USA |
Internal project planning and tracking tool |
| Zendesk Inc. |
Business Address: 1019 Market St San Francisco, CA 94103, USA Data Centers: USA |
IT service management / ticketing tool for technical support |
| Atlassian Corporation |
Business Address: Level 6 341 George Street Sydney, NSW 2000, Australia Data Centers: US, Germany, Ireland, Australia, Singapore |
Jira issue tracking system for software development and project management |
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