How Sun Products Achieved 75% Dispute Resolution Productivity Growth & Freed up 30% of the Team for Higher Value Activities

SAP Webinar: How Sun Products Achieved 75% Dispute Resolution Productivity Growth & Freed up 30% of the Team for Higher Value Activities

About the Video:

As a $2 Billion organization, Sun Products holds the second largest market share in the $10 Billion fabric care industry. Three years ago, due to manual processes, AR team KPIs were extremely low with Days Deduction Outstanding at 55 days and several FTEs from their limited resources dedicated to applying cash manually. The result was low deduction recovery and very high write-offs.

Sun Products focused on automation by implementing SAP Receivables Management with HighRadius Automation. Their deduction resolution is now 75% faster while utilizing 30% fewer FTEs. The lessons learned in automation are a great reference to follow for all AR departments.

Speakers:

Sid Chakrabarty, Sr. Solution Architect, HighRadius

Brandi Coombs, Associate Manager, Deductions and Collections, Sun Products Corporation