Autonomous Receivables

Power of Humans + Machines to Put Your Order to Cash on Auto-Pilot

Transform A/R into a strategic function by automating the clerical tasks with
AI-powered digital assistant Freeda. Let your A/R teams focus on high-value customer interactions with contextual decision-making.

HighRadius
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How does Autonomous Receivables Work? Get Started with

HighRadius

Seamless VoIP Calling Experience and Voice-Mail Facility with Freeda

  • Contact customers across the globe and receive incoming calls with a
    voice-mail facility.
  • Freeda records the calls and takes detailed notes.
  • After every call, Freeda creates collections tasks and auto-drafts summary emails.

Auto-Analyze Dunning Strategy for Every Call

  • Access call dashboards to analyze #of calls made, the call outcome, and overall planned vs. achieved calls daily.
  • Get visibility on every customer interaction, analyze the call strategy to come up with possible course corrections.

Ensure Data-Driven Decisions in Collections

Ensure Data-Driven Decisions in Collections

  • Eliminate the guesswork in prioritizing customers to call.
  • Freeda suggests top customers to contact with a detailed rationale such as a broken promise to pay, credit limit utilization, last communication records, notes.
Improve Accuracy with Automation of<br> Manual Tasks

Improve Accuracy with Automation of
Manual Tasks

  • Freeda prioritizes your customers, takes detailed call notes, records the call.
  • After every call, Freeda creates collections tasks and sends a
    summary correspondence to the customers.
Get a 360-Degree Visibility into <br>Analyst Productivity

Get a 360-Degree Visibility into
Analyst Productivity

  • Collections leaders can review key metrics such as #of unique customers contacted, past-due collected, #of P2Ps created, planned vs. actual customer calls.
  • Senior management can review the call strategy and analyze whether the outcome of the call was positive(promise to pay creation)
    or negative(follow-up)
Simplify and Fast-Track Analyst <br>Onboarding in O2C

Simplify and Fast-Track Analyst
Onboarding in O2C

  • Collections activities are simplified with digital assistant Freeda. With a detailed cadence, it is easier to onboard and train new collectors on the team.

Are you ready to experience the future of Order to Cash?

Fast-Track the Credit Risk Evaluation for New Customers

  • Freeda presents consolidated information such as financials data, agency credit ratings, news insights – helping credit teams to review customers faster with all the necessary information in a single screen.
  • Verify customer’s address, bank reference with a few clicks.

Review and Handle Blocked Orders with a Few Clicks

  • Freeda guides your credit analyst through orders to be released and orders to review thoroughly.
  • Credit analysts can view order value, payment behavior, credit limit utilization, – all in a single screen to make a quick, informed decision.
  • Credit analysts can further drill down to review blocked order trends, credit summary for critical orders.
HighRadius

Single-Screen Representation of Critical Credit Information

Single-Screen Representation of Critical Credit Information

  • Your analysts no longer have to look in a pile of data. Freeda presents all necessary information such as financials data, agency credit ratings, news insights – in a single screen.
  • Credit analysts can choose to drill down and review the reports
    or ratings in detail.
Automation of Manual Tasks Leading to Increased Focus on Risk Assessment

Automation of Manual Tasks Leading to Increased Focus on Risk Assessment

  • Freeda auto-extracts financials data, auto-verifies customer’s address and bank references in a single screen for your analysts to review.
Seamless Flow of Receivables Data in Autonomous Credit

Seamless Flow of Receivables Data in Autonomous Credit

  • Your credit analysts can access customer payment information, account balance summary within Autonomous Credit itself.
  • Freeda automatically pulls bank reference verification reports for your analysts to review.

Are you ready to experience the future of Order to Cash?

Transforming A/R into a Strategic Function
with the Power of Humans + Machines

Humans + Machine : Autonomous Receivables

Humans vs. Machines is for the movies

The depiction of machines as a threat to humans is a Hollywood construct. In reality, technology has driven the most revolutionary leaps for mankind. Think of what self-driving cars and drone delivery systems are doing today.

A fundamental shift in the A/R analyst’s role

Combining A/R Analysts with AI and digital assistants could laser-focus teams on strategic work with higher corporate impact. While the AI digital assistant will perform the clerical tasks and provide deep analytical insights, the A/R analyst will evolve to combining this insight with their context-sensitive judgement to drive better outcomes.

If cars drive themselves, what about A/R?

Autonomous Receivables, the combination of the world-leading HighRadius AI-enabled Integrated Receivables platform and the Freeda Digital Assistant is set to fundamentally change how order to cash analysts get work done.

Decoding the Technology Behind

Autonomous Receivables

How does Autonomous Receivables work?

Freeda, the Digital Assistant

Freeda is an AI-enabled digital assistant for O2C. By leveraging Natural Language Processing, A/R teams can interact with Freeda using text, touch and voice-based commands.

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Rivana, the AI Engine

Freeda serves as an interaction layer to the Rivana AI engine. Rivana uses machine learning to analyze A/R historic data to self-learn and predict invoice payment dates, upcoming blocked orders, and the likelihood of a deduction being invalid.

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Integrated Receivables Platform

At the core, you have the world’s only Integrated Receivables platform for Order to Cash. Integrated Receivables connects credit, billing & payments, cash application, collections and deductions with seamless flow of data across O2C.

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Ready to Put Your O2C on Auto-Pilot?