In Good Shape: The adidas Regimen for Running a Best-in-Class A/R Department

About the Video
adidas strives to maintain the edge of its optimized accounts receivable department by continuously improving performance and delivering cost savings. Attend this session as adidas walks us through their journey – from improving the onboarding of new customers, streamlining claims processing, implementing a self-service invoicing and payments portal to strategically leveraging convenience fees to reduce the cost of credit card interchange fees by half – from 3% to 1.5% of transaction amount.

Speakers

Tracie Duncan, Senior Director of Credit, AR, and Collections
Chris Land, Senior Business Analyst