Integrated Receivables Cloud Platform

Collections Cloud

Reduce Past-Due Accounts Receivable by 75%
Improve Collector Productivity by 30%
Automate Account Prioritization and Dunning
Send Timely Proactive Reminders to All Customers

Solution Overview

Collections Cloud

Enhance Cash Flow and Reduce DSO with Proactive Collections Management

HighRadius Collections Cloud solution provides a complete set of tools to optimize and automate the credit and collections management process and enable better prioritization of collections activities.

  • Input: Open A/R, invoices, dispute, POD, and claims information are extracted from ERP
  • Process: Rules and strategies, driven by dynamic parameters and AI-powered customer level insights, are leveraged
  • Output: Real-time prioritized worklist and collections workspace which provides a single-point access to all information

With a prioritized worklist driven by predefined business rules, readily available backup information and automated dunning correspondence, collectors are able to contact more accounts and centrally track collections activities for proactive review and follow-up.

Key Features

Prioritized Collections Worklist
Collector Dashboard - Prioritized Collections Worklist

Prioritize collector worklists with configurable collector dashboards and auto-generated summary reports to maximize collector effectiveness and auto-recommend account-level actions based on your collections strategy.

Automated Correspondence
Automated Correspondence

Automate dunning via email, fax, and print and mail with easy-to-create correspondence templates as well as packages to include invoices and account statements.

Notes, Call Logs and Payment Commitments
Notes, Call Logs, and Payment Commitments

Centralize tracking of all call logs, payment commitments, tasks, and correspondence notes for every customer in a single system without having to use spreadsheets, notepads, or post-its.

Dispute Management
Dispute Management

Capture invoice disputes, create and share pre-deduction information, and initiate workflows for dispute resolution and enable easy-integration with deductions management.

Cash Forecasting
Cash Forecasting

Project cash flow based on payment behavior, payment commitments, and collection effectiveness, and gain improved visibility into collections output supported by ready-to-use collections reports and dashboards.

Invoice Payment Status from Customer Portals
Invoice Payment Status from Customer Portals

Pull customer-posted invoice information automatically from customer portals and third-party websites to update the worklist, capture payment commitments, and save the time lost in dunning on paid invoices.

What our customers say

NEXT GEN COLLECTIONS

Real-time visibility on collector productivity and A/R KPIs

Gain a holistic process view with out-of-the-box reports and dashboards and leverage the mobile app to enable on-the-go visibility into real-time A/R and team productivity along with the ability to track key collection metrics including DSO (Day Sales Outstanding), ADD (Average Days Delinquent), and CEI (Collector Effectiveness Index). Receivables Analytics offers intuitive data visualization which helps you drill down into individual reports to identify bottlenecks or issues in the collections process.

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Collections Cloud AI-Edition: Predict invoice payment dates for proactive collections

Collection analysts are able to predict payment date using the Rivana Artificial Intelligence platform. The smart system enables sending auto-reminders to the customers based on the predicted payment date. Credit and collections teams could leverage AI-driven insights on customer behavior and payment trends to build smarter collections worklists and proactive collections strategies.

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Automate capture of payment commitments and reduce up to 70% of the collectors' workload

Run automatic campaigns with the radiusOneTM Network to prompt customers to directly register payment commitments on the portal. These commitments are then synced back to your collections worklist and auto-reminders are set for the committed dates. This not only helps the collectors to focus on past-due accounts which do not have payment commitments but also ensures a proactive collections approach towards committed invoices.

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Success Stories

Shurtech 75%

Reduction in Past-Due A/R

Ferrero 32 Days

Reduction in DSO

Yaskawa 100%

Reduction in Bad-Debt

WAIT NO MORE, COLLECT NOW

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Resources

Ebook
ebook

11 Collection Email Templates to Double productivity of Collections Analysts

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Calculator
Calculator

DSO Savings Calculator

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Datasheet
Datasheet

Datasheet: Collections Cloud

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Webinar
Webinar

How FleetPride Increased Collections Team Efficiency by 150% in 3 Months

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Blog
Blog

Collections Maturity Model: Where Does Your Organization Stand

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Webinar
Webinar

75% Less Past Due in 1 Year: How ShurTech Brands Leveraged Collections Automation

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