Collections Software for Reducing Past-Due Accounts Receivable by 75% with Proactive Collections
With the HighRadius collections solution, build an efficient collections team that enhances cash flow and reduces DSO.
HighRadius Collections Cloud solution provides a complete set of tools to optimize and automate the credit and collections management process and enable better prioritization of collections activities. All the information you need on each case, including invoices, dispute information, POD, claims, and tracking details automatically presented in a collections workspace and is ready to use. With a prioritized worklist driven by predefined business rules, readily available backup information, and automated dunning correspondence, collectors are able to contact more accounts and centrally track collections activities for proactive review and follow-up.
Prioritized Collections Worklist
Prioritize collector worklists to maximize collector effectiveness and auto-recommend account-level actions based on your collections strategy.
Automate dunning via email, fax, and print and mail with easy-to-create correspondence templates as well as packages to include invoices and account statements.
Notes, Call Logs and Payment Commitments
Centralize tracking of all call logs, payment commitments, tasks, and correspondence notes for every customer in a single system without having to use spreadsheets, notepads, or post-its.
Capture invoice disputes, create and share pre-deduction information, and initiate workflows for dispute resolution.
Forecast cash collection positions and gain improved visibility into collections output with ready-to-use collections reports and dashboards.
Invoice Payment Status from Customer Portals
Pull invoice payment and approval statuses automatically from customer portals and third-party websites to update the worklist and save the time lost in dunning on paid invoices.
What our customers say
Vice President – Controller of Financial Services
Dr Pepper Snapple Group
Head of Accounts Receivable, Finance Business Services
Director, Corporate Credit Services
The Future of Collections Cloud is here
Real-time visibility on collector productivity and A/R KPIs
Gain end-to-end process visibility with out-of-the-box reports and dashboards to track team productivity and key collection metrics including DSO, ADD, and CEI (Collector Effectiveness Index). Receivables Analytics offers intuitive data visualization which helps you drill down into individual reports to identify bottlenecks or issues in the collections process.Learn More
Predict customer payment dates and receive suggestions for the right time to send email correspondence
Transition to a proactive collections process as the Rivana Artificial Intelligence Engine studies customer payment behavior to predict customer payment dates and helps prioritize accounts with a higher likelihood of delinquency. Improve collections’ dunning effectiveness as the recommendation engine suggests the best time for email or telephone correspondence based on customer interaction history.Learn More
Automate collection of payment committments and reduce 70% of the collectors' workload
Run automatic campaigns with the radiusOneTM Network to prompt customers to directly register payment commitments on the portal. These commitments are then synced back to your collections worklist and help collectors focus on past-due accounts which do not have payment commitments.Learn More
Reduction in Past-Due A/R
Reduction in DSO
Reduction in Bad-Debt
There's no time like the present
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