Reduce Past-Due Accounts Receivable by 75%
Improve Collector Productivity by 30%
Automate Account Prioritization and Dunning
Send Timely Proactive Reminders to All Customers
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Enhance Cash Flow and Reduce DSO with Proactive Collections Management
HighRadius Collections Cloud solution provides a complete set of tools to optimize and automate the credit and collections management process and enable better prioritization of collections activities.
- Input: Open A/R, invoices, dispute, POD, and claims information are extracted from ERP
- Process: Rules and strategies, driven by dynamic parameters and AI-powered customer level insights, are leveraged
- Output: Real-time prioritized worklist and collections workspace which provides a single-point access to all information
With a prioritized worklist driven by predefined business rules, readily available backup information and automated dunning correspondence, collectors are able to contact more accounts and centrally track collections activities for proactive review and follow-up.
Collector Dashboard - Prioritized Collections Worklist
Prioritize collector worklists with configurable collector dashboards and auto-generated summary reports to maximize collector effectiveness and auto-recommend account-level actions based on your collections strategy.
Automate dunning via email, fax, and print and mail with easy-to-create correspondence templates as well as packages to include invoices and account statements.
Notes, Call Logs, and Payment Commitments
Centralize tracking of all call logs, payment commitments, tasks, and correspondence notes for every customer in a single system without having to use spreadsheets, notepads, or post-its.
Capture invoice disputes, create and share pre-deduction information, and initiate workflows for dispute resolution and enable easy-integration with deductions management.
Project cash flow based on payment behavior, payment commitments, and collection effectiveness, and gain improved visibility into collections output supported by ready-to-use collections reports and dashboards.
Invoice Payment Status from Customer Portals
Pull customer-posted invoice information automatically from customer portals and third-party websites to update the worklist, capture payment commitments, and save the time lost in dunning on paid invoices.
What our customers say
Vice President – Controller of Financial Services
Dr Pepper Snapple Group
Head of Accounts Receivable, Finance Business Services
Director, Corporate Credit Services
NEXT GEN COLLECTIONS
Real-time visibility on collector productivity and A/R KPIs
Gain a holistic process view with out-of-the-box reports and dashboards and leverage the mobile app to enable on-the-go visibility into real-time A/R and team productivity along with the ability to track key collection metrics including DSO (Day Sales Outstanding), ADD (Average Days Delinquent), and CEI (Collector Effectiveness Index). Receivables Analytics offers intuitive data visualization which helps you drill down into individual reports to identify bottlenecks or issues in the collections process.Learn More
Collections Cloud AI-Edition: Predict invoice payment dates for proactive collections
Collection analysts are able to predict payment date using the Rivana Artificial Intelligence platform. The smart system enables sending auto-reminders to the customers based on the predicted payment date. Credit and collections teams could leverage AI-driven insights on customer behavior and payment trends to build smarter collections worklists and proactive collections strategies.Learn More
Automate capture of payment commitments and reduce up to 70% of the collectors' workload
Run automatic campaigns with the radiusOneTM Network to prompt customers to directly register payment commitments on the portal. These commitments are then synced back to your collections worklist and auto-reminders are set for the committed dates. This not only helps the collectors to focus on past-due accounts which do not have payment commitments but also ensures a proactive collections approach towards committed invoices.Learn More
Reduction in Past-Due A/R
Reduction in DSO
Reduction in Bad-Debt
WAIT NO MORE, COLLECT NOW
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