Integrated Receivables Cloud Platform

COLLECTIONS CLOUD

Collections Software for Reducing Past-Due Accounts Receivable by 75% with Proactive Collections

Solution Overview

Collections Cloud

With the HighRadius collections solution, build an efficient collections team that enhances cash flow and reduces DSO.

HighRadius Collections Cloud solution provides a complete set of tools to optimize and automate the credit and collections management process and enable better prioritization of collections activities. All the information you need on each case, including invoices, dispute information, POD, claims, and tracking details automatically presented in a collections workspace and is ready to use. With a prioritized worklist driven by predefined business rules, readily available backup information, and automated dunning correspondence, collectors are able to contact more accounts and centrally track collections activities for proactive review and follow-up.

Key Features

Prioritized Collections Worklist
Prioritized Collections Worklist

Prioritize collector worklists to maximize collector effectiveness and auto-recommend account-level actions based on your collections strategy.

Automated Correspondence
Automated Correspondence

Automate dunning via email, fax, and print and mail with easy-to-create correspondence templates as well as packages to include invoices and account statements.

Notes, Call Logs and Payment Commitments
Notes, Call Logs and Payment Commitments

Centralize tracking of all call logs, payment commitments, tasks, and correspondence notes for every customer in a single system without having to use spreadsheets, notepads, or post-its.

Dispute Management
Dispute Management

Capture invoice disputes, create and share pre-deduction information, and initiate workflows for dispute resolution.

Cash Forecasting
Cash Forecasting

Forecast cash collection positions and gain improved visibility into collections output with ready-to-use collections reports and dashboards.

Invoice Payment Status from Customer Portals
Invoice Payment Status from Customer Portals

Pull invoice payment and approval statuses automatically from customer portals and third-party websites to update the worklist and save the time lost in dunning on paid invoices.

What our customers say

The Future of Collections Cloud is here

Receivables Analytics

Real-time visibility on collector productivity and A/R KPIs

Gain end-to-end process visibility with out-of-the-box reports and dashboards to track team productivity and key collection metrics including DSO, ADD, and CEI (Collector Effectiveness Index). Receivables Analytics offers intuitive data visualization which helps you drill down into individual reports to identify bottlenecks or issues in the collections process.

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Rivana

Predict customer payment dates and receive suggestions for the right time to send email correspondence

Transition to a proactive collections process as the Rivana Artificial Intelligence Engine studies customer payment behavior to predict customer payment dates and helps prioritize accounts with a higher likelihood of delinquency. Improve collections’ dunning effectiveness as the recommendation engine suggests the best time for email or telephone correspondence based on customer interaction history.

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radiusOne Network

Automate collection of payment committments and reduce 70% of the collectors' workload

Run automatic campaigns with the radiusOneTM Network to prompt customers to directly register payment commitments on the portal. These commitments are then synced back to your collections worklist and help collectors focus on past-due accounts which do not have payment commitments.

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Success Stories

Shurtech 75%

Reduction in Past-Due A/R

Ferrero 32 Days

Reduction in DSO

Yaskawa 100%

Reduction in Bad-Debt

There's no time like the present

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Resources

Ebook
ebook

11 Collection Email Templates to Double productivity of Collections Analysts

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Calculator
Calculator

DSO Savings Calculator

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Datasheet
Datasheet

Datasheet: Collections Cloud

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Webinar
Webinar

How FleetPride Increased Collections Team Efficiency by 150% in 3 Months

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Webinar
Webinar

7 Leaks in Your Aging Buckets That Could Inflate Past-Due A/R by 130%

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Webinar
Webinar

75% Less Past Due in 1 Year: How ShurTech Brands Leveraged Collections Automation

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