Automatic Deduction Correspondence
Speed-up customer communication in their prefered format to improve the net recovery on invalid deductions with the minimum manual effort
FASTER RESOLUTION NOTIFICATIONS WHICH RESULT IN FASTER RECOVERY.
Eliminate the time spent manually writing customer correspondence letters
Ready-to-use templates are auto-populated with all essential details and easily customized based on businesses' unique requirements instead of analysts manually writing each deduction correspondence letter.
Communicate quickly for earlier bad-debt recovery
Automated, bulk correspondence for claim denial correspondence and notifications help you recover unpaid invoices faster.
Improve customer experience by collaborating with them according to their unique preferences
Customer collaboration doesn't require any additional manual effort due to automatically sending correspondence letters through email, fax, posting it on the customer website/portal, or printing and mailing it to the customer.
Provide support to collections proactively through centralized tracking of all customer correspondence
Collection efforts improve through centralized tracking of all customer correspondence sent by the deductions team for better follow-up and collection of due amount.
There’s no time like the present
Get a Live Demo of Deduction Cloud for Your Business.
Four steps to automatically send customer correspondence
Provide the ability to configure correspondence packages
Solution provides analysts with the ability to:
- customize customer specific templates and cover letters
- configure the mode of correspondence such as email, fax, pdf or web for different customers
- configure attachments such as back up documents, invoice document
Auto-generates the complete customer correspondence package collated in the appropriate order
According to the customized configuration, the complete customer correspondence package is automatically generated for the customer including:
- cover sheet
- debit memo
Auto-fills customer denial forms on customer websites and portals
Solution automatically maps and fills all essential information in the deduction denial forms on customer websites and portals, such as:
- chargeback amount
- invoice numbers
- customer contact details
Single-click to send the correspondence
Analysts can simply select on customers' prefered mode of correspondence and send the correspondence through:
- print and mail
This is Why A/R Teams Love Us
Dr. Pepper Snapple Group was able to increase their net amount repaid on invalid deductions by 28% from $5M to $6.4M.
The deductions team at Hormel was able to increase the productivity of their analysts by 200% after eliminating any manual intervention on tactical transactional tasks.
There's more to Deductions Cloud
Streamlining Deductions Operations: A Primer to Resolving Deductions 2x Faster
The Deductions Maturity Model
Datasheet : Deductions Cloud