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Industry First

HighRadius Launches
Outcome Based Pricing

HighRadius, a provider of 190+ AI agents for Order-to-Cash, Accounts Payable, Record-to-Report, and Treasury introduces Outcome Based Pricing (OBP).

Implementation Fees
$0
Subscription Till Go-Live
$0
Gain Share Post Go-Live
%
See How It Works
The Problem

Software Pricing Was Never Designed for AI

Traditional SaaS charges for access. AI agents deliver outcomes. That mismatch is the problem HighRadius set out to solve.

Traditional SaaS
The Legacy Model
Fees Structure
  • High Upfront Implementation Costs
  • Recurring Subscription Fees
    (regardless of usage)
Value Alignment
  • Pay per User / Seat License
  • Vendor gets paid even if you fail
  • Vendor lock-in through long implementation cycles
  • Less than 40% of buyers satisfied with value vs cost
Industry Best
Agentic AI Workforce
Outcome Based Pricing
Fees Structure
  • $0 Setup Fees
  • $0 Subscription Fees till Go-Live
Value Alignment
  • Pricing tied directly to MASC KPIs
    (Mutually Agreed Success Criteria)
  • Pay only when Agent delivers outcomes
  • Earnings tied directly to impact on customer P&L
  • Antidote to vendor lock-in. Conflict collapses when outcomes are aligned
Book A Demo
The Answer

What Is Outcome-Based Pricing?

Outcome-Based Pricing is a commercial model where customers pay $0 in Setup fees, $0 in Subscription fees until Go Live, and HighRadius earns a percentage of the actual savings realized by the client.

Results are tied to Mutually Agreed Success Criteria (MASC).

US GAAP & ASC 606

Why AI Agents Need a New Pricing Model

Traditional accounting frameworks were built for subscription software, not AI that delivers measurable business outcomes in real time.

Traditional Accounting Rules

ASC 606 requires companies to recognize revenue when performance obligations are met. For traditional SaaS, the obligation is simply ongoing access to software over time.

Not Designed for Innovation

ASC 606 standardizes revenue recognition but doesn't reward pricing flexibility. AI creates measurable real-time business outcomes that don't fit a traditional framework.

How the OBP Fee Is Determined

Your pricing is determined by two measurable outcome categories.

Productivity Improvement

Automation of FTE-equivalent work across finance operations

  • Manual Task Elimination
  • Straight-through Processing
  • Exception Handling Automation
Business Outcomes Gained

Measurable financial KPI improvements validated post go-live

  • Past Due % Reduction
  • Deduction Revenue Leakage Reduction
  • DSO & Working Capital Improvement
The Proof

Stress-Tested Over 24 Months

Before launching OBP publicly, HighRadius ran a controlled experiment across two customer groups to validate the model.

Group 1
MASC Established

Formal Alignment on Business Outcomes

  • Mutually Agreed Success Criteria Document
  • Measurable Baseline and Target metrics
  • Client Exec Sign-off for Project Completion
Group 2
No MASC Established

No Formal Alignment on Outcomes

  • No Alignment on Business Outcomes
  • Implementation and Enhancement Loop
  • Frustration on Both Sides

"Only Business Outcomes Mattered"

Implementation methodology didn't matter. Across both groups, the single deciding factor was whether business outcomes were achieved, not how the vendor got there.

Key Finding from 24-Month Study
The Process

How It Works

From scoping to pricing alignment, every step is built on transparency and governance.

The Scale

Powered by the Largest Autonomous Finance Network

OBP is only possible because of the scale, data, and AI maturity behind HighRadius.

0
Global Clients
0
ERP Integrations
0
AI Agents on a Single Platform
Enterprise & Mid-Market
Offerings
The Decision

Why CFOs Prefer This Model

Every point maps to what finance leaders care about most: risk, ROI, accountability, and credibility.

Risk Alignment

CFOs resist pricing that locks them in. OBP ensures you pay for outcomes delivered, not promised.

ROI Defensibility

Every dollar spent maps to a validated outcome, making renewal and expansion decisions straightforward.

Vendor Accountability

No more captive switching costs. Pay for outcomes, not access. Your vendor succeeds only when you succeed.

Board-Level Credibility

Present technology investments with auditable, outcome-backed evidence that resonates in any boardroom.

Frequently Asked Questions

Outcome-Based Pricing is a commercial model where you pay $0 in implementation fees, $0 in subscription fees until Go-Live, and HighRadius earns a percentage of the actual savings realized by your organization. Results are tied to Mutually Agreed Success Criteria (MASC).

Pricing is determined by two measurable categories: Productivity Improvement (automation of FTE-equivalent work like manual task elimination and straight-through processing) and Business Outcomes Improvement (financial KPI improvements such as Past Due % reduction, deduction revenue leakage reduction, and DSO & working capital improvement).

If validated outcomes fall below agreed thresholds, pricing adjusts accordingly. You pay in proportion to the value realized, ensuring you never pay for outcomes that weren't delivered.

HighRadius ran a controlled 24-month experiment across two customer groups. Group 1 had formally established MASC with measurable baselines and targets. Group 2 had no formal alignment. The key finding: buyers cared only about business outcomes being achieved, not the vendor's implementation methodology.

MASC stands for Mutually Agreed Success Criteria. It's a formal document where both parties align on KPIs, measurable baselines, target metrics, and governance frameworks before any engagement begins. Client executive sign-off confirms project completion.

The process follows five stages: (1) Outcome Scoping, collaborative definition of targets and benchmarks, (2) Go-Live & Ramp-Up, deployment with $0 fees during implementation, (3) Performance Measurement, transparent tracking using auditable frameworks, (4) Outcome Validation, independent validation against scoped benchmarks, and (5) Pricing Alignment, pricing adjusts to reflect validated outcomes.

OBP is possible because of the scale, data, and AI maturity behind HighRadius, with 1,300+ global clients, 50+ ERP integrations, and 180+ AI agents on a single platform serving both enterprise and mid-market organizations.

Ready to Align Investment to Outcomes?

Explore how Outcome-Based Pricing can work for your organization. No commitment required. No pricing disclosed until outcomes are scoped.

Speak to a Finance Value Advisor

Outcome-Based Pricing availability, terms, and gain-share percentages may vary by region, product scope, and contract size. All pricing is subject to mutual agreement following a detailed scoping process. HighRadius reserves the right to modify program terms at any time.