Cash Application and Unique Customer Payment Behaviors
- Cindy Scott, Senior Manager A/R & Billing, Blackhawk Network
A/R teams report that close to 20-25% of their payments are not accompanied by complete remittance information. This 20% occupies 60-70% of teams' time in the form of exception handling and repeated back and forth communication with their customers. Learn how Blackhawk solves these and other cash application woes to achieve high automation levels.