Automating Cash App: From Big Box Retailers to Mom and Pop Shops


  • Lauren Kennedy, Manager, Retailer Financial Services, American Greetings


    While operating under the mandate to delight customers, American Greetings focused on striking the right balance between satisfying their customers and fostering e-payment adoption for faster cash conversion. Join Lauren Kennedy as she shares her experience and research around resolving customer pain points and increasing adoption of epayments amongst her customers.
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