Future of Shared Service Centers for Order-to-Cash

SSC Evolution and Digital Transformation

Shared service centers for Order-to-Cash (O2C) processes have evolved from centralized support functions for backend operations to innovation drivers for core business operations. They sit at the heart of an organization and are playing a vital role in the overall digital transformation of the business. This whitepaper will help you design the best strategy for digital transformation for your GBS organization.

This whitepaper will help you understand

• The evolution of order to cash SSCs to become a part of the core business operations
• Order to cash leaders’ critical role in the overall digital transformation of the business
• The best-in-class approach while adopting digitization as a part of business DNA
• Moving beyond RPA, the next generation intelligent automation technologies
• How cloud-based integrated platforms can drive SSC success