J&J | Automation Beats 2 Six Sigma Projects | HighRadius

Johnson & Johnson’s
Cash Application Automation Strategy That Beat 2 Six Sigma Projects

Impact Achieved

95%

Automated Cash Posting

43 Days

Reduction in DDO

6 Months

Reduction in Customer Setup Time

HighRadius, in a very short period, was able to flawlessly implement the cash application solution that gave us very consistent and reliable results.

case-study-speaker

Sandra Roth

Manager Trade Financial Management

Johnson & Johnson Consumer Inc.

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About J&J

J&J achieved a 95% touchless cash posting rate for 500k remittance line items across 5 Business Units in the US & Canada in just 3 months.

Employees

20,000+

Revenue

$93.7B

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Top Challenges

  • No end-to-end standardization due to lack of standard remittance formats
  • Issue while identifying the remittance data sent by the customer
  • Costly maintenance & dependency of cash application on IT

Business Benefits

  • Auto-remittance capture & auto- identification of remittance data from multiple sources & on past data of the customer.
  • Auto-identification of deductions & faster deductions resolution.
  • Cash application is no longer dependent on internal IT procedures.

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The Clorox Company

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Automated Cash Application

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Man-Hours Saved Per Month

33%

Reduction in Manpower

Keurig Dr Pepper

98%

Payments Auto-Applied by the System

92%

of Short Payments Auto-Identified

56%

Resources Reallocated to Critical Tasks

Church & Dwight

85%

Decrease in unidentified deductions

30%

of Analysts’ time saved

100%

Deductions auto-coded at source

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