85% Boost In Cash App with Daily ACH & Checks Automation

Impact Achieved

76%

Straight-Through Cash Application

99%

Payment Processing Coverage

20%

Reduction in Finance Headcount

1,920

Analyst Hours Reclaimed Annually

“Processing 10,000 payments daily without automation would require a team five times our size. HighRadius allows us to absorb 20% revenue growth while actually reducing headcount, giving me the confidence in our data to actively manage liquidity and DSO as we scale.”

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Peter Corrigan

CFO

OTR Solutions

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About OTR Solutions

OTR Solutions is a financial technology and factoring company dedicated to the transportation and logistics industry. Founded in 2011 and headquartered in Roswell, Georgia, the company primarily helps carriers and owner-operators improve cash flow by purchasing their invoices (freight factoring) to provide immediate funds, rather than waiting for brokers or shippers to pay.

Revenue

$173 Mn+

Employee Count

350+

Region

Roswell, Georgia, United States

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Top Challenges

  • Manual ACH Processing: Despite high volumes, 85% of ACH payments required manual matching due to fragmented remittance sources.
  • Flawed Legacy Automation: The previous system used “amount-only” matching logic that ignored payment origin, causing frequent inaccuracies.
  • Resource Drain: 1,920 analyst hours were wasted annually on manual remittance gathering and exception handling.
  • Cash Application Lag: Cash posting took a week or more, delaying cash visibility and hindering collections efficiency.
  • High Exception Burden: 20% of check payments triggered manual exceptions, and 10% of analyst time was spent identifying payments with no remittance.

Business Benefits

  • 85% Automated ACH Posting
  • 115K+ Monthly Exceptions Cleared & 1,920 Analyst Hours Reclaimed Annually
  • < 24 Hours Cash Application Cycle Time (reduced from a week or more)
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Explore More Transformation Stories

BSN SPORTS

$500K

Saved Annually in Credit Card Fees (Level III Processing)

50%

Reduction in Past-Due Balances

30%

Reduction in Collector’s Workload

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Finning

$32M

Reduction in Open Disputes (from $94M down to $62M)

50%

Faster Dispute Resolution (Time Cut from 56+ to 29 Days)

43%

Improvement in Collector Productivity (5.8x More Calls & 2x More Emails)

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Nidec

46%

Reduction in
Past Dues

54%

Productivity Improvement

10x

Increase in Email Outreach & 3.6x Increase in Call Volume

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