20-Day Reduction In Days Sales Outstanding.

Impact Achieved

90%

Cash Application

40%

Boost in
Collector Productivity

>70%

Reduction in
Weekly Exceptions

4x

Increase in Long-Tail Customer Coverage

We are now closing $20 million cash flow gaps, which has allowed us to directly support our M&A strategy and eliminate reliance on our $300M+ ABL facility. This newfound readiness means that when my CFO is ready to acquire companies, I know we are truly prepared.”

case-study-speaker

Joseph Grass

Director, Credit & A/R

DXP

About DXP

Amidst rapid business expansion, partly fueled by mergers and acquisitions, maintaining efficiency without compromising customer satisfaction became a formidable challenge. Recognizing the inefficiency of its A/R processes, DXP was determined to transform its approach without sacrificing the quality of its customer service.

Revenue

$2 Bn+

Employee Count

3200+

Region

Houston, TX

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Top Challenges

  • Manual A/R Processes: Over 1,000 weekly exceptions and 2-3 day posting delays resulted from manually applying cash for 600,000 invoices annually.
  • M&A-Related Challenges: 10+ acquisitions resulted in 15 distinct ERPs, leading to siloed processes and a 6+ month ramp-up period to standardize collections for new entities.
  • Ineffective Collections: A lack of prioritization across 15,000+ customers resulted in poor coverage and difficulty managing over $300M in open Accounts Receivable.

Business Benefits

  • 90%+ Straight-Through Cash App
  • AI Prioritize 15,000 Customers & 600,000 Invoices
  • 10+ M&A Integrations in Flight
  • Go Live Across all M&As for Collections, Cash Application & EIPP within 6 months

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