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Collections Maturity Model:

The A/R Leaders’ Guide to a World-Class ‘Proactive’ Collections Team

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2-minutes Summary

  • Five pillars of collections and how they define the success of operations. A/R leaders are more likely to positively impact A/R KPIs if they start with an assessment of their collections operation maturity on 5 key parameters -people, processes, data, collaboration, and technology.
  • Steps and timelines for progressing from one maturity level to another. The Collections Operations Maturity Model has been devised to help finance decision-makers perform an in-depth evaluation of their current operations and identify clear next steps to advance up the maturity pyramid.
  • Success Story of Dr. Pepper Snapple Group with proactive collections management. With a proactive collections management facilitated by HighRadius, DPSG was able to insource, standardize and automate end-to-end credit-to-cash processing and achieved excellent results.

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