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NetSuite FAQs

How does RadiusOne (Powered by HighRadius) auto aggregate remittance data and what are the sources from which remittance advices are captured?

RadiusOne automatically gathers remittance information from emails (body, attachments in all file formats), web portals and check stubs (with the help of the mRDC feature). These are matched with open invoices and posted on NetSuite.

How does RadiusOne reconcile check payments and enable straight-through cash posting into NetSuite?

With the help of the RadiusOne mobile app, you can scan checks and auto capture remittance information. This eliminates bank lockbox fees and makes same day cash posting into NetSuite possible.

What are different methods of invoice delivery supported in RadiusOne?

RadiusOne can auto-push invoices into popular AP portals like Ariba, and Coupa as well as deliver invoices via emails. RadiusOne eInvoicing helps deliver invoices in the preferred channel and enhances customer experience.

How does RadiusOne's Prioritized Worklist feature improve collector efficiency?

With RadiusOne's Prioritized Worklist, collectors can focus on high-risk clients and fast track their payments. The automated dunning and correspondence, and easy access to customer data lets collectors skip the manual tasks and helps them focus on making collections calls. This increases their efficiency and the company's working capital.

How does RadiusOne assess the credit worthiness of my customers to reduce debt risk?

RadiusOne provides real-time alerts on changes in your customer’s risk ratings, news on bankruptcy and credit information such as credit risk score. Based on these alerts, RadiusOne auto-revises your customer’s risk category and credit limit. Through periodic reviews of customer's credit risk, the solution lets you stay on top of your customer's credit worthiness and reduces bad debt.

What are the payment formats supported by RadiusOne for B2B Payments?

RadiusOne enables companies to accept ACH, credit card and debit card payments. The PCI-DSS-compliant solution uses cloud technology to leverage processor tokenization services which eliminate the need for the merchant or HighRadius to store credit card information. This minimizes risk, cuts down the effort and cost of achieving PCI-DSS compliance and significantly reduces interchange fees for the merchant.

What is the implementation timeline of RadiusOne?

RadiusOne can be deployed in 4 weeks or less with minimal IT and business effort from the customer's end. The solution is enabled with plug-and-play API connectors that help in faster deployment without any coding or appliances for installation.

How does RadiusOne capture customer data from NetSuite?

RadiusOne captures customer master data and open AR data from NetSuite using a predefined saved search containing various information. The frequency of this update can be mutually agreed upon at the time of implementation.