SAP FAQs

Does HighRadius AR Automation solution comply with the PCI standards?

HighRadius' solutions are PCI-DSS compliant. They :

  1. Secure data under one roof
  2. Protect customer data (leverage Level-III data processing and tokenization to boost confidence and reduce cost)

Does SAP integration with HighRadius adapt to mobile phones as well?

You can manage certain features offered by HighRadius over mobile phones. The mRDC (mobile remote deposit capture) feature will allow you to capture check payments and remittances through mobile accurately with the help of an AI-enabled aggregation engine.

How long does it take to integrate HighRadius with SAP?

The approximate time period taken to complete the implementation process is 28 days.

How does HighRadius handle invoicing process for SAP ERP?

HighRadius supports delivery of invoices to your customer through channels like email, eFax or third party integeration with AP software(QuickBooks and Xero) and AP portals (Ariba, Coupa, Tungsten, Taulia).

How does HighRadius extract information from SAP ERP?

We use secured file based integration. Your team needs to upload all the files on the SFTP (Secure File Transfer Protocol) server and our solution extracts the files from the server.

How does integration with HighRadius help SAP create a centralized repository of notes as opposed to having item level notes?

HighRadius' solution enables collector's activity to be recorded in a single place instead of recording it haphazardly using notepads and spreadsheets. This provides a consolidated view of the work done by any collector on different accounts.

Will integration of SAP ERP with HighRadius allow room to get notified for expiration of important certificates?(For eg: Tax exemption certificate, financial documents etc.)

Yes, integrating of SAP with HighRadius solution will keep you posted on certificate expiry dates at both customer and manager's level.

After invoices are matched, how would HighRadius send the updated information to SAP ERP?

After the payments are matched with remittances, an enriched file (EDI) is generated and sent back to SAP ERP.