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Whitepaper

Reimagining Order-to-Cash In The New Economy

Going beyond cost optimization to delivering working capital impact

Over the past year, there has been a shift in attention on shared services, recognizing the value it provides for optimal cost reduction. Order to cash has turned out to be a top priority for GBS leaders to drive this change, and they’ll be working with their teams to deliver long-term cash excellence.

What You’ll Learn:

  • Will O2C remain the top priority for CFOs to achieve working capital improvements in 2022
  • Why 84% of digital transformation initiatives fail to deliver the desired ROI
  • How RPA bots have become brittle over time and why adopting robust, AI-based operations is the way forward for A/R teams

SSON survey - Covid 19 impact on Global Service Delivery Models

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