Make data-driven prioritization and allocation of customer accounts with automated email correspondence, automated invoice status tracking, and in-app dialling to utilize collector bandwidth efficiently
Increase the number of calls by 2X, touch-base 10X customers through automated emails, and enable immediate action with payment links in email correspondence leading to the reduction in past due.
Automatically prioritize customers based on collections score based on past due, promise to pay violations, customer credit risk, etc and get recommendations to customize collections strategies in order of priority.
Automatically send past due notices and proactive reminders to customers, track the status of correspondence emails and process customer emails to create tasks for the collectors by setting up dynamic email templates.
Auto-analyze the past due invoices, previous actions taken & get a summary of the reason to call & make one-touch calls from the system while capturing the intent & actions from calls with a follow-up after a collections call with a summary
Automatically login to AP portals like Ariba, Coupa, etc and track the status of invoices and log follow up actions- identify skipped invoices, automated captue of P2P and automated dispute case creation.
Automatically create a dispute on an invoice, add a reason code to the dispute based on the ERP reason codes, attach backup documents and based on that determine the validity of the dispute.
Automatically download the POD documents based on the tracking number from the ERP and attach them to the corresponding invoices and emails sent to customers.
Automatically capture a Promise to Pay (P2P) if the customer commits to making a payment, add notes at an invoice level or at an account level and create tasks and log the calls
Automatically prioritize customers based on collections score based on past due, promise to pay violations, customer credit risk, etc and get recommendations to customize collections strategies in order of priority.
Automatically send past due notices and proactive reminders to customers, track the status of correspondence emails and process customer emails to create tasks for the collectors by setting up dynamic email templates.
Automatically capture a Promise to Pay (P2P) if the customer commits to making a payment, add notes at an invoice level or at an account level and create tasks and log the calls
Auto-analyze the past due invoices, previous actions taken & get a summary of the reason to call & make one-touch calls from the system while capturing the intent & actions from calls with a follow-up after a collections call with a summary
Automatically login to AP portals like Ariba, Coupa, etc and track the status of invoices and log follow up actions- identify skipped invoices, automated captue of P2P and automated dispute case creation.
Automatically create a dispute on an invoice, add a reason code to the dispute based on the ERP reason codes, attach backup documents and based on that determine the validity of the dispute.
Automatically download the POD documents based on the tracking number from the ERP and attach them to the corresponding invoices and emails sent to customers.
We integrate with ERP systems, credit agencies, payment
partners, banking partners, and other third-party applications to streamline data workflows & eliminate
manual data entry
Collections Automation For SMBs/Mid-sized Businesses
Get paid faster, lower DSO and lower bad-debt write-offs with our Collections software that is specifically tailored for mid-sized businesses, scalable to your business needs with quick implementation.
An Excel-based template for monthly/annual calculation of DSO, industry-based average and Best Possible DSO(BSO) insights, average savings calculation based on DSO reduction.
We will be able to handle most of the IT related efforts during the implementation. All we need the IT is for getting us the open AR extract and the bank payment file. This will be usually around a week worth of efforts spread across the implementation time frame.
Automation can help improve your receivables recovery and reduce DSO with its worklist prioritization list, automated dunning capabilities, integrated call management option for collection calls and customer payment commitments tracking.
HighRadius debt Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO.
Typically our pricing has two components the one time setup fees and a monthly recurring subscription fee. You can get on a call with us and get a customized pricing according to your business needs.
Security is of paramount importance to each of our customers as it is to us. We are SSAE16 Soc I Type II certified, PCI-DSS Compliant and CSA Registered. We strictly follow all Industry standards and best practices.
Yes, our in-Built VoIP calling within Collections with Integrated Dialer enables collectors to call any customer across the globe, even with a regional number.
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HighRadius Named as a Leader in the 2023 Gartner® Magic Quadrant™ for Invoice to Cash Applications
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